Quality Management stories - Page 6
Oracle NetSuite unveils host of new products, partner wins at SuiteConnect
Thu, 5th Oct 2017
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hyperscale
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fintech
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dc
A new data centre, increased functionality, more products, and enhancements to the partner programme were announced.
Customers will turn their backs if data breach disclosure isn't done right - survey
Wed, 27th Sep 2017
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crm
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cx
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martech
Of 3035 customers worldwide, 43% said they would never return to a company following a data breach and poor rectification methods.
Eclipse inks Experian reseller deal to keep dodgy data out of CRM migrations
Mon, 10th Jul 2017
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crm
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martech
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microsoft
Microsoft Gold partner Eclipse has signed a deal to provide Experian data quality products across Australia and New Zealand.
IDC: All enterprises must understand and plan for cognitive/AI
Tue, 4th Apr 2017
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ai
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healthtech
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cognitive systems
IDC is urging all enterprises to understand and plan for the adoption and use of cognitive and AI systems, as spend on the technologies surges.
Global domination: AI and cognitive systems behind colossal revenue
Thu, 27th Oct 2016
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fleet management
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ai
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healthtech
AI's surge towards a $47bn revenue landmark by 2020, reflecting its entrenchment in enterprise solutions globally.
Are Australian Govt websites up to scratch?
Wed, 15th Jun 2016
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cloud services
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websites
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australian government
A new report has revealed that the majority of Australian government websites are failing to meet plain English language guidelines.
Liquid Voice signs first NZ distie agreement with Cogent
Wed, 18th May 2016
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crm
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uc
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martech
Liquid Voice partners with Cogent for first New Zealand distribution agreement for call recording and quality management solutions.
Enghouse Interactive provides valuable insights on local government customers
Wed, 6th Apr 2016
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crm
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uc
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martech
Given their great success with councils and local government customers, Enghouse Interactive provides invaluable insights on the industry.
Spending on cognitive systems will crack the billion dollar mark by 2019
Fri, 18th Mar 2016
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ai
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healthtech
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cloud services
Spending on cognitive systems in APeJ is set to reach over $1.9bn in 2019, with software accounting for over 40% of spending.
Interactive Intelligence named AWS Advanced Technology Partner
Thu, 17th Mar 2016
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uc
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hyperscale
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public cloud
Interactive Intelligence gains elite AWS Advanced Tech Partner status, bolstering their innovative PureCloud platform for customer engagement.
Datapod signs Eaton supply deal; eyes expansion
Wed, 11th Nov 2015
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edge computing
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eaton
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modular data centre
Australian modular data centre manufacturer Datapod is gearing up for expansion after signing a partner supply deal with Eaton.
Veridian Solutions expands Verint workforce optimisation and speech analytics in the cloud
Tue, 15th Sep 2015
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uc
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software development
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contact centre
Australian business solutions firm Veridian Solutions has today announced it is offering Verint Systems solutions to its Australian customers.