Quality Management Stories - Page 4

Australian Stories

Quality Management stories

AWEX protects biosecurity, integrity and traceability with RFID tags

Amid biosecurity threats, AWEX leverages RFID tags to improve wool traceability and bolster industry integrity, initiating a digital transition set to optimise global efficiencies.

By Staff Writer • 5 min read • Tue, 26th Mar 2024

Global Stories

Quality Management stories

Software-as-a-Service

Siemens expands Teamcenter X to support firms of all sizes

Siemens expands Teamcenter X with four new SaaS PLM offerings, making lifecycle management accessible and scalable for firms of every size worldwide.

By Kaleah Salmon • 3 min read • Wed, 23rd Apr 2025

Supply Chain

UBH Group earns ISO 19443, a nuclear sector milestone

UBH Group is the first firm in the Southern Hemisphere to achieve ISO 19443 certification, bolstering Australia's nuclear supply chain readiness.

By Shannon Williams • 3 min read • Tue, 7th Jan 2025

DevOps

World Quality Report reveals rise of Gen AI in QE practices

The latest World Quality Report reveals 68% of organisations are now utilising Generative AI in Quality Engineering, signalling a significant industry shift.

By Shannon Williams • 3 min read • Wed, 23rd Oct 2024

Customer Experience

Mitel unveils AI-powered communication analysis solution

Mitel has launched its AI-driven Mitel Interaction Recording Insights AI, aimed at automating communication analysis and enhancing business insights globally.

By Catherine Knowles • 3 min read • Fri, 11th Oct 2024

Risk & Compliance

Wavelink partners with Acredia to enhance aged care solutions

Wavelink partners with Acredia to expand aged care solutions, offering innovative software that enhances resident care with seamless and efficient operations.

By Sean Mitchell • 3 min read • Wed, 4th Sep 2024

DevOps

Gallagher Security touts vertically integrated manufacturing model

Gallagher Security's vertically integrated model ensures swift global distribution and unparalleled quality control, exemplified by their pandemic adaptability.

By Catherine Knowles • 3 min read • Fri, 30th Aug 2024

Generative AI

SmartBear wins best AI quality award at Breakthrough 2024

SmartBear wins Best AI Quality Management Solution at the 2024 AI Breakthrough Awards, marking a significant milestone in global AI innovation and quality improvement.

By Kaleah Salmon • 3 min read • Wed, 3rd Jul 2024

Risk & Compliance

Titans of Tech - Sam Peters of ISMS.online

The Chief Product Officer at ISMS.online has led the SaaS platform's global expansion since 2021, driving innovation in information security and compliance.

By Melania Watson • 4 min read • Wed, 26th Jun 2024

Internet of Things

Paessler achieves ISO 9001 certification for quality excellence

Paessler celebrates achieving ISO 9001 certification, underscoring its dedication to quality standards and customer satisfaction in IT monitoring solutions.

By Kaleah Salmon • 3 min read • Wed, 29th May 2024

Risk & Compliance

Calvary applies Irish MEG digital audit tool in healthcare innovation

Australian healthcare provider Calvary partners with Irish firm MEG to enhance regulatory compliance and quality care through a digital auditing tool, marking an innovative step towards standardisation.

By Catherine Knowles • 3 min read • Thu, 18th Apr 2024

AIOps

Understanding the importance of data quality in causal AI

Causal AI's ability to diagnose root causes of problems relies heavily on data quality, a factor centred on five pillars: accuracy, completeness, consistency, timeliness and relevancy.

By Rafi Katanasho • 4 min read • Thu, 18th Apr 2024

Risk & Compliance

FranConnect bolsters position with RizePoint acquisition

FranConnect enhances its position as a market leader by acquiring RizePoint, an international QMS provider, marking its third take-over in four years in its ongoing expansion strategy.

By Sean Mitchell • 3 min read • Thu, 29th Feb 2024

Digital Transformation

Consilium & Webex partnership to revolutionise AI-driven customer engagement

In a partnership with Webex by Cisco, AI firm Consilium Software announces dedicated software to boost Webex Contact Center, foretelling a suite of apps set to redefine customer experience in AI orchestration.

By Catherine Knowles • 3 min read • Fri, 16th Feb 2024

Customer Experience

Zendesk acquires AI-assurance platform Klaus to boost customer experience

Zendesk has enriched their workforce engagement platform with the acquisition of AI-powered Klaus, to deliver superior, intelligent customer experiences.

By Kaleah Salmon • 3 min read • Thu, 15th Feb 2024