Ciena says AI services to drive telecoms revenue growth
about 3 hours agoTelecom operators face urgent network upgrades as most expect AI and managed fibre services to be major new revenue sources.
Australian stories
Grundfos completes Metasphere rebrand in Australia
Australian councils will keep the same support as the move folds Metasphere telemetry and analytics into Grundfos' water utility business.
Logitech adds 10 Spot integrations for smarter workplaces
Office teams can now automate room bookings and adjust air-quality controls as Logitech links Spot data to 10 workplace platforms globally.
TCL launches Super Drum washer & dryer in Australia
The range targets Australian households seeking larger-capacity laundry appliances with app control and heat-pump efficiency at mainstream prices.
MOVA launches 20 products in Australia across home tech
Australian households will get wider access to connected yard, pool and pet devices as the brand expands beyond indoor floor cleaning.
Otto & Restoke join forces on restaurant AI ordering
The deal should help restaurants steer phone orders towards higher-margin dishes while easing pressure on staff and margins.
Samsung launches health-focused Watch9 & Ultra2 in Australia
Health tracking is becoming a bigger draw for smartwatch buyers, with Samsung citing strong interest from Australian women in wellness features.
Editor Interviews
Conversations with technology leaders, founders and operators.
'Very small' fines unlikely to prevent future mobile outages
Penalties in the low-to-medium eight figures may barely dent Telstra, as experts say tougher laws are needed to stop repeat outages.
Last month
Exclusive: Arctic Wolf builds out agentic security
Arctic Wolf expands its Agentic SOC as AI speeds attacks and shadow AI risks, with President, Technology and Services Dan Schiappa backing human oversight.
Mon, 11th May 2026
Telstra launches Adaptive Networks Centre for businesses
Telstra launches Adaptive Networks Centre, giving enterprise customers and partners faster digital quoting, ordering and near real-time control.
Mon, 11th May 2026
Zetifi's connectivity solutions drive fleet and worker safety
Remote crews can now stay connected and monitored through Zetifi’s multi-network system, reducing risk and unnecessary check-ins in the field.
Thu, 26th Mar 2026
Expert Opinions
More opinions →
AI adoption rises as Australian firms mine contact data
Businesses can uncover hidden service failures and improve customer loyalty by analysing contact centre interactions at scale with AI.
1 day ago
Boards, not just IT teams, are accountable for cyber risk
New Australian rules leave directors exposed to fines and privacy claims if they sign off on cyber risk they cannot properly see.
2 days ago
Why You Need Phone Validation in Your Customer Data Toolkit
Invalid customer phone numbers can drive up costs, disrupt messages and weaken fraud checks across marketing and support systems.
13 days ago
Translation over technology: The channel's most undervalued skill
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Customer verification in Australia: A complete guide
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Tomorrow's cities rely on connecting infrastructure today
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Asia Pacific's next chapter of digital growth will be defined by ...
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Latest News
More news →
Verizon backs end-to-end 5G slicing for critical users
Mission-critical users could get more reliable service as Verizon says full-network slicing beats separate physical cores for 5G traffic.
Infobip launches SIM-based number verification for operators
The new service could help mobile operators earn from identity services as businesses seek safer alternatives to one-time passwords.
Zoom lifts forecast on stronger enterprise growth & AI
Stronger enterprise demand and AI products helped Zoom raise its full-year outlook after quarterly revenue rose 4.9% to USD $1.28 billion.
8x8 adds Krisp voice AI tools to contact centre suite
Cleaner audio and multilingual support should help 8x8 customers improve call quality as remote and cross-border support grows more common.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
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Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mark Tarre
News Chief
Mark Tarre is the News Chief at TechDay, where he leads newsroom operations across the global network and oversees the accuracy, quality, and relevance of industry news coverage. A journalist and PR writer with nearly a decade of experience, he has worked across newsrooms, public relations, and digital publishing. He holds a degree in journalism.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Analyst Insights
Industry research and analysis from leading firms.
Equinix launches managed private cloud service in Australia
Australian firms can now shift data-heavy workloads onshore as Equinix's new service promises faster deployment and tighter control over sensitive systems.
This month
Dell launches 43-inch 4K huddle conferencing monitor
IT teams could cut installation and support work, as Dell's all-in-one screen targets huddle rooms with built-in audio and video.
This month
Dell launches 43-inch 4K huddle monitor in Australia
Small meeting rooms could get easier to kit out as Dell's 43-inch conferencing monitor combines camera, audio and display in one unit.
This month
8x8 revenue hits record as AI adoption more than doubles
Customer use of 8x8's AI tools jumped 121% year on year, helping drive record first-quarter revenue and a fifth straight quarter of growth.
This month