Fleetio opens AI Service Advisor after maintenance beta
about 5 hours agoFleets could save time on repairs as the software now automates routine maintenance decisions after a beta that reviewed USD $1.4 billion in spend.
Australian stories
auDA faces backlash over .com.au eligibility shake-up
Business groups warn the .au rule change could force millions of registrants to prove eligibility again, adding fees and risking lost domains.
Experts urge tighter AI controls after Medicare breach
The reported incident has heightened fears that autonomous AI agents could probe critical systems faster than governments can contain them.
AI agent's Medicare breach warns of machine-speed risk
The incident has prompted warnings that autonomous AI can now probe government defences at machine speed, exposing gaps in oversight and resilience.
CASETiFY launches iPhone 18 accessories & new cases
Accessory makers are leaning on the iPhone 18 upgrade cycle, with CASETiFY adding pricier cases and new add-ons for Apple users.
Itron launches Riva meters in Australia for grid visibility
Utilities will gain earlier warning of voltage issues and outages as Australia prepares for smart-meter rules from late 2028.
TCL launches new VoxIN smart air conditioners in Australia
Australian households facing higher power bills will be able to buy TCL's new range from AUD $959, with offline voice control and AI energy management.
Editor Interviews
Conversations with technology leaders, founders and operators.
Zscaler takes zero trust beyond the corporate network
Critical infrastructure operators are using cellular links to secure distributed assets as outages and spoofing raise the stakes for resilience.
4 days ago
Databricks AI helping telcos prevent churn, predict fraud
By linking customer, network and operational data, telcos can spot churn and fraud sooner, while also speeding service and support decisions.
Last week
The Aussie AI Data Centre debate: profit, power & public trust
Australia's AI boom could add GBP £58 billion, but energy shortages, bubble fears and local backlash are clouding the data centre rush.
This month
'Very small' fines unlikely to prevent future mobile outages
Penalties in the low-to-medium eight figures may barely dent Telstra, as experts say tougher laws are needed to stop repeat outages.
Fri, 17th Jul 2026
Expert Opinions
More opinions →
Public certificate change puts VPN & Wi-Fi at risk
Staff could soon lose access to Wi-Fi, VPNs and APIs as public certificate authorities stop issuing login certificates and the free ones expire in October.
9 days ago
Fighting fraud at scale: Why entitlement servers are becoming central to ...
Fraud losses and customer friction are pushing operators to use entitlement servers for silent SIM-based checks instead of vulnerable SMS codes.
18 days ago
AI adoption rises as Australian firms mine contact data
Businesses can uncover hidden service failures and improve customer loyalty by analysing contact centre interactions at scale with AI.
about 1 month ago
Boards, not just IT teams, are accountable for cyber risk
about 1 month ago
Why You Need Phone Validation in Your Customer Data Toolkit
about 1 month ago
Translation over technology: The channel's most undervalued skill
about 2 months ago
Customer verification in Australia: A complete guide
about 2 months ago
Latest News
More news →
Ray White upgrades contact centre with AI oversight
Supervisors can now target call reviews and coaching more quickly as the 110-agent unit adds transcripts, scorecards and compliance tools.
Vocus unveils Brisbane-Darwin fibre route for ADIP
The 4,000-kilometre link is set to ease congestion on existing corridors and bolster data flows for AI and cloud users by 2030.
Accenture launches Construct for global capital projects
Greater scrutiny will follow major infrastructure programmes as Accenture combines 5,000 specialists into a new capital projects unit.
Airspan acquires Cambium fixed wireless lines & staff
The deal broadens Airspan's reach in fixed wireless and brings more than 135 employees, with no financial terms disclosed.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
David Shilovsky
Interview Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mara Sugue
News Editor
Mara is a writer and editor from Manila with a background in the social sciences. Her work in writing and editorial has taken her across a range of subjects, and it's this variety that keeps her interested in what she does. Outside of work, she can usually be found with a book, planning her next trip or at the climbing gym.
Analyst Insights
Industry research and analysis from leading firms.
Ericsson launches NetCloud Private for regulated users
Regulated organisations can keep wireless WAN telemetry and management data inside their own environments, easing compliance concerns.
Last week
Extreme launches Agent ONE Coworker for network teams
Included free with Platform ONE subscriptions, the tool aims to help overstretched IT teams diagnose outages and performance issues far faster.
This month
JLL appoints Mikhail Jaura to head Asia Pacific research
Rising demand for AI and cloud infrastructure is intensifying competition for capital, sites and power across Asia Pacific's data centre market.
This month
MOVA launches 20 products in Australia across home tech
Australian households will get wider access to connected yard, pool and pet devices as the brand expands beyond indoor floor cleaning.
Last month