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Australia

Expert Opinions

Why retail's contractor problem is a cybersecurity risk in disguise
Digital Transformation

Why retail's contractor problem is a cybersecurity risk in disguise

Unlogged contractors can expose store networks to intrusion, prompting Australian retailers to adopt digital visitor controls and audit trails.

By Charle Cao • 5 min read • Last week
Are Australian organisations ready for the new rules of AI and quantum cyberwarfare?
Encryption

Are Australian organisations ready for the new rules of AI and quantum cyberwarfare?

New AI and quantum threats are shrinking defenders' response time, forcing Australian organisations to map exposure across interconnected systems before attacks hit.

By Zak Menegazzi • 4 min read • Last week
How data centres make the FIFA World Cup possible
Network Infrastructure

How data centres make the FIFA World Cup possible

Broadcasters are using hybrid data-centre and cloud setups to stream 2026's expanded tournament live with lower latency and compliance risks.

By Lauren Macdonald • 6 min read • Last week
The hardest job in CX just got legal protection. Is your centre ready?
Customer Experience

The hardest job in CX just got legal protection. Is your centre ready?

Australian contact centres now face tougher scrutiny as psychosocial risk rules make workload design a legal issue, not just an HR one.

By Kate Zawerucha • 6 min read • Last week
Navigating Asia's Digital Infrastructure: The Strategic Role of Hong Kong in Global Cloud and AI Expansion
Unified Communications

Navigating Asia's Digital Infrastructure: The Strategic Role of Hong Kong in Global Cloud and AI Expansion

Demand for AI and cloud capacity is turning Hong Kong into a gateway for firms seeking low-latency access to Mainland China.

By Arnold Lau • 5 min read • This month
AI contact centre analytics could boost Australian firms
Data Analytics

AI contact centre analytics could boost Australian firms

AI-powered analytics can cut avoidable calls, speed issue resolution and uncover product gaps before they dent customer satisfaction.

By Arthur Nowak • 4 min read • This month
The connectivity stack: Why Australian ICT leaders are rethinking where their websites live
Data Protection

The connectivity stack: Why Australian ICT leaders are rethinking where their websites live

Offshore web hosting is becoming harder to justify as Australian firms weigh latency, sovereignty and support risks across their digital stack.

By Dominic Vivarini • 6 min read • Last month
Avoiding shadow AI requires strong enterprise governance
Data Protection

Avoiding shadow AI requires strong enterprise governance

Unmanaged AI use is exposing Australian firms to data leakage, compliance breaches and other risks as adoption outpaces oversight.

By Jamie Humphrey • 5 min read • Last month
Completing the 5G journey: Why APAC's 6G ambition depends on what we do next
Unified Communications

Completing the 5G journey: Why APAC's 6G ambition depends on what we do next

Asia Pacific operators must turn 5G investment into enterprise revenue if the region is to make 6G more than a distant ambition.

By Julian Gorman • 3 min read • Last month
Chief AI Officers: The next test of Australia's digital government leadership
Data Protection

Chief AI Officers: The next test of Australia's digital government leadership

Safely embedding AI into public services now hinges on clearer accountability, as only 22% of Australian organisations use advanced governance models.

By Ryan van Leent • 6 min read • Last month
Why Australian eCommerce stores are losing revenue to competitors with weaker products but stronger backlinks
Unified Communications

Why Australian eCommerce stores are losing revenue to competitors with weaker products but stronger backlinks

Lower organic visibility is sending Australian eCommerce shoppers to pricier rivals, as Google rewards authority from credible backlinks over product quality.

By Dominic Vivarini • 5 min read • Last month
Compliance is not the same as resilience: What Australian organisations are missing beyond the Essential Eight
Data Protection

Compliance is not the same as resilience: What Australian organisations are missing beyond the Essential Eight

Australian firms face growing cyber gaps as insurers and clients demand evidence of controls beyond the Essential Eight, amid new AI threats.

By Tony Rabottini • 5 min read • Last month
Why Australian enterprises can no longer afford to ignore the log management problem
Virtualisation

Why Australian enterprises can no longer afford to ignore the log management problem

Log bills are rising fast as cloud-native systems swamp legacy tools and drag incident resolution, and Australian firms are paying over USD $1 million a year.

By Raymond McCullagh • 5 min read • Last month
Digital Twins and CNC: Simulating before you vut
DevOps

Digital Twins and CNC: Simulating before you vut

Avoiding costly crashes and scrap, manufacturers are using live machine data to test CNC jobs virtually before a single cut is made.

By Stevan Minzatanu • 5 min read • Last month
How accurate address data powers identity verification
Digital Transformation

How accurate address data powers identity verification

Poor address data can raise fraud losses, trigger compliance failures and slow onboarding, making identity checks less reliable.

By Edmund Ng • 6 min read • Thu, 30th Apr 2026
Why frontline mobility is becoming an operational intelligence layer
Digital Transformation

Why frontline mobility is becoming an operational intelligence layer

Frontline device outages are costing logistics and healthcare teams hours a month, pushing mobility from support tool to data source.

By Michael Dyson • 4 min read • Wed, 29th Apr 2026
The real-time data solution to the AI energy problem
Data Analytics

The real-time data solution to the AI energy problem

Real-time streaming could curb the soaring electricity use of AI data centres, helping Australia’s sector grow without bigger energy bills.

By Simon Laskaj • 4 min read • Fri, 24th Apr 2026
Why Australia's AI boom demands a new era of energy efficiency
Storage

Why Australia's AI boom demands a new era of energy efficiency

Data centre growth is pushing electricity costs, water use and grid capacity to the fore as Australia races to power its AI boom sustainably.

By Nathan Hall • 5 min read • Wed, 22nd Apr 2026
How to upgrade your home internet for faster speeds
Gaming

How to upgrade your home internet for faster speeds

Slow, patchy connections are prompting households to replace ageing routers and rethink coverage as more devices strain home networks.

By Chirag Solanki • 5 min read • Tue, 21st Apr 2026