IT support stories - Page 6

A recent survey by Pax8 reveals that 90% of IT solution providers are benefiting significantly from online marketplaces, driving revenue and growth.

Mobile technology downtime costs Australia's transport sector 16 hours monthly, impacting profits and causing stress. SOTI calls for better support tools.

Misconfigured ServiceNow apps are publicly exposing sensitive data from over 1,000 organisations, including Fortune 200 companies, says AppOmni Labs.

Oracle has unveiled Oracle Cloud Success Protection and Assurance Services, enhancing cloud investments with proactive support, guided learning, and 24/7 technical assistance.

A new report by SMX highlights a DMARC enforcement gap in New Zealand and Australia, exposing both public and private sectors to increased email-based cyber threats.

Nexthink's analysis reveals that 1 in 200 devices suffers a daily blue screen of death (BSOD) issue, with nearly half of these crashes being preventable.

Cybercriminals capitalised on a CrowdStrike Falcon outage by creating over 180 fake support websites, targeting 8.5 million affected devices worldwide.

Konica Minolta Australia's 2024 IT trends report has revealed that 68% of C-suite execs focus on operational efficiency.

Ricoh partners with Rimini Street to support and protect its Oracle systems, aiming to optimise current systems while exploring a next-gen ERP strategy.

HID has launched InvoTech Cloud, a cloud-based solution designed to revolutionise uniform management in hotels and hospitals by offering real-time inventory insights.

Harmonising AI with human expertise, IT support services are enhancing customer experience while meeting the challenges of a rapidly evolving digital landscape.

ControlUp has boosted its ControlUp Edge DX system with advanced user dashboards, employee sentiment surveys and a AI-based chatbot, aiming to optimise IT management.

Amid a significant talent gap, Google has launched its Cybersecurity Certificate in Australia to equip around 40,000 individuals with vital cybersecurity skills, in response to a 23% increase in cybercrime incidents.

Yellow.ai launches an AI-powered Email Automation feature, revolutionising customer service with real-time responses, increased efficiency, and reducing operational costs by 60%.

GoTo debuts GoPilot, an innovative AI assistant for its GoTo Resolve service, designed to automate diagnostics and streamline IT operations.

Despite the known benefits of seeking aid from MSPs, many in IT remain reluctant due to fears of vulnerability, independence, loss of control, and rejection.

GitLab rolls out GitLab 16.8 featuring Google Cloud Platform Secret Manager support, Maven dependency proxy for faster builds, and the general availability of Workspaces.

Australia's Kinetic IT lands a $23 million three-year contract with the Federal Department of Infrastructure, set to support nationwide digital transformation with new tech services.

Ash Ramanayake, who is the Country Manager for SPAC at Milestone Systems, joins us today to give us an update on Milestone Systems. .

Digital workplace leaders can implement shared applications and practices to drive better business outcomes, Gartner reveals.