TelcoNews Australia - Telecommunications news for ICT decision-makers

IT support stories - Page 7

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How augmented reality technology can tackle the skills gap

Thu, 1st Dec 2022
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ar, vr & metaverse
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education, learning & training
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opinion
Prioritising the use of AR can help training and staff onboarding and offers a long-term business solution to closing skills gaps.
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TeamViewer launches ANZ Regional office in Adelaide

Mon, 11th Apr 2022
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microsoft
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software
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digitalisation
TeamViewer is launching its new Australia and New Zealand office in Adelaide, coinciding with the company's 10th anniversary in the country.
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Likewize acquires Optus subsidiary for $200 million and enters 15 year partnership with Optus

Wed, 29th Dec 2021
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partner programmes
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telephony
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optus
Likewize acquires Optus subsidiary and secures 15-year partnership, expanding its device insurance services in Australia.
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Sophos reveals malicious tactics of AvosLocker ransomware

Fri, 24th Dec 2021
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malware
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firewalls
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network infrastructure
Sophos research reveals how AvosLocker ransomware exploits AnyDesk to launch attacks, bypassing security controls.
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Tech support scams are the number 1 phishing threat - report

Thu, 28th Oct 2021
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phishing
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email security
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cybersecurity
Tech support scams are the top phishing threat to consumers, according to a report by NortonLifeLock's global research team.
Voya

Video: 10 Minute IT Jams - The rundown on Poly's headsets

Mon, 6th Sep 2021
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uc
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hybrid & remote work
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video conferencing
Poly's account manager for New Zealand, Laura Peddie, discusses the impact of remote working on the headset sector in an exclusive interview with TechDay.
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90% of workers require more IT support when remote working

Sat, 27th Mar 2021
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hybrid & remote work
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wfh
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it department
The role of the IT department is becoming increasingly important, with new research finding 90% of workers needing more IT support when working from home.
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IT leaders rehash remote work tools for long-term prosperity - LogMeIn study

Thu, 11th Mar 2021
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hybrid & remote work
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cybersecurity
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wfh
The security and scalability of software and tools used to support remote working is being called into question by many IT leaders.
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Video: 10 Minute IT Jams - Who is Tecala?

Fri, 16th Oct 2020
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dr
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private cloud
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network infrastructure
Tecala, an Australian tech services provider, talks about its primary focuses, solutions, and resources in the ANZ market.
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Three new AI enterprise products, services from Mist

Thu, 27th Jun 2019
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edge computing
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wireless networks
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ai
New AP uses AI to support 802.11ax, Mist Edge delivers microservices agility to the campus, and introducing AI integrated support.
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The importance of closer relationships with external IT support

Mon, 23rd Jul 2018
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partner programmes
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smb
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outsourcing
CSG's recent survey has shown that SMBs are outsourcing their IT support at an increasing rate, showing opportunity for providers of IT services.
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Rimini Street scores major service contract with ANZ retail giant

Mon, 15th May 2017
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cloud services
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db
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rimini street
Rimini Street lands essential IT contract with ANZ's James Pascoe, bolstering service for over 730 retail outlets.
Au soldiers

Unisys inks $74m Department of Defence extension

Thu, 10th Mar 2016
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unisys
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federal government
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ict services
The Australian Department of Defence has extended an IT support contract with Unisys for two years in a deal worth around $74 million.
Paperwork

Manual admin hampering Aussie managers - and companies

Wed, 11th Nov 2015
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uc
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productivity
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servicenow
Australian managers are spending 36% of their time on manual administrative tasks with companies failing to harness technology to accelerate work.
Power lines

UXC wins $25 million NSW government agency contract

Thu, 30th Jul 2015
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uxc
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it support
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managing director
UXC secures a landmark £25m contract from Ausgrid and Endeavour Energy, pledging top-notch IT support for 7500 users in NSW.
Designwyse

CompNow buys $20m Apple Reseller DesignWyse

Fri, 22nd Nov 2013
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apple
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teched
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ict sector
CompNow expands Australian Apple market presence with $20m purchase of DesignWyse, adding a fourth Victorian office and strengthening its product offerings.
Apple iphone 3

I want an iPhone

Wed, 1st Dec 2010
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risk & compliance
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apple
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cloud services
Apple's iPhone could revolutionise the workplace, but when should businesses provide employees with the latest consumer devices and applications?.
Seth shaw

Mobility and the SaaSy reseller option

Thu, 1st Oct 2009
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software
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resellers
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tablets
With the emergence of mobile computing, many businesses are now connected to more devices, located in more places  than ever before.