Customer service stories - Page 49
Epicor eyes APAC expansion
Thu, 22nd Apr 2010
#
customer service
#
epicor
#
employees
Epicor Software has appointed Craig Charlton (pictured) to the new role of Vice President of Operations for the Asia Pacific region.
Oceanus UK acquires Australian IT firm Erilis
Wed, 17th Mar 2010
#
ecm
#
martech
#
support
Oceanus UK has acquired Australian company Erilis to expand its global footprint and develop new business in Asia Pacific.
YOU CALL THAT CUSTOMER SERVICE?
Mon, 1st Mar 2010
#
crm
#
martech
#
commerce systems
In a tale of neglected customer service, a bank's promise falls short, leaving a traveller stranded and a family distressed.
Vodafone and Telecom worst in Consumer survey
Tue, 5th Jan 2010
#
uc
#
telstraclear
#
customer service
Vodafone and Telecom have been ranked the worst ISPs in New Zealand by a Consumer survey, with only 57% and 63% satisfaction rates respectively.
Touching base
Tue, 1st Dec 2009
#
iam
#
cybersecurity
#
it services
Outsourcer base2 is helping customers with their ICT struggles through its managed service offerings. How did it all begin?.