Managed Services stories - Page 7
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Kinetic IT attains ServiceNow Elite Partner status
Last month
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digital transformation
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cx
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martech
Kinetic IT has been elevated to ServiceNow Elite Partner status, boosting its advisory and implementation credentials across Australia.
Okta names Christian Rota ANZ director of partnerships
Last month
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saas
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data protection
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hybrid cloud
Okta appoints Christian Rota to lead ANZ partnerships, stepping up its partner-first push as identity security demand surges across the region.
Kinetic IT named ServiceNow Asia Pacific Rising Star
Last month
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digital transformation
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partner programmes
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rpa
Kinetic IT has been named ServiceNow's 2026 Asia Pacific Consulting & Implementation Rising Star Partner, after recently attaining Elite status.
AI ambitions collide with legacy integration problems
Sat, 28th Feb 2026
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edutech
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data protection
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devops
AI is racing into business plans, but NashTech research finds brittle legacy systems and poor integration are quietly throttling progress.
Gcore brings managed Nvidia Dynamo to AI inference
Fri, 27th Feb 2026
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private cloud
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hybrid cloud
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hyperscale
Gcore adds managed Nvidia Dynamo to its AI inference stack, promising up to 6x throughput and 2x lower latency across its cloud portfolio.
AI early adopters gain edge as readiness gap widens
Fri, 27th Feb 2026
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data analytics
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digital transformation
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partner programmes
AI early adopters gain strategic advantage as global survey finds widening readiness gap and sharper focus on fast-evolving AI risks.
Hexaware, AWS deepen AI-driven enterprise dev push
Fri, 27th Feb 2026
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devops
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digital transformation
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hyperscale
Hexaware deepens its AWS tie-up, pairing RapidX with Kiro to speed AI-driven enterprise software delivery while tightening governance.
Hexicor Telematics, AMA Fleet unite to form major telematics partner
Fri, 27th Feb 2026
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data analytics
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digital transformation
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partner programmes
Hexicor and AMA Fleet merge as Hexicor Telematics, creating a major Australian Teletrac Navman partner focused on safety-led fleet services.
GitLab expands MSP partner push for agentic AI control
Fri, 27th Feb 2026
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data protection
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digital transformation
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hyperscale
GitLab expands its MSP partner programme to deliver agentic AI-powered DevSecOps as a managed service with strict data sovereignty controls.
GTIA launches Innovate Awards for AI-led IT service
Fri, 27th Feb 2026
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digital transformation
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cx
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martech
GTIA unveils Innovate Awards to honour deployed AI solutions delivering measurable business impact, with winners earning USD $20,000 each.
Unit4 makes Success4U default model for ERPx delivery
Thu, 26th Feb 2026
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digital transformation
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cx
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martech
Unit4 makes its Success4U subscription the default model for ERPx and ERP delivery, promising faster, more predictable SaaS rollouts.
Stop-start app modernisation limits enterprise AI gains
Thu, 26th Feb 2026
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devops
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digital transformation
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cx
Stop-start app modernisation is blunting enterprise AI returns, as most firms shun continuous upgrades despite rapid AI adoption.
Inference-as-a-service is the secret sauce behind a new breed of AI companies
Thu, 26th Feb 2026
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private cloud
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hybrid cloud
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data analytics
Inference-as-a-service is slashing GPU and cloud costs, powering a rapid boom in Australia and New Zealand's next wave of AI innovators.
Mercy Health taps Data Agility for 24/7 digital support
Thu, 26th Feb 2026
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digital transformation
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partner programmes
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healthtech
Mercy Health has chosen Melbourne-based Data Agility to deliver 24/7 managed services for its clinical integration and digital systems.
GenAI misuse & ransomware drive surge in cyber attacks
Thu, 26th Feb 2026
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malware
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edutech
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uc
Global cyber attacks hit 2,090 a week in January as ransomware surges and risky GenAI use exposes fresh data-leak and intrusion paths.
TMF boosts margins by GBP £32m with Enate platform
Wed, 25th Feb 2026
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digital transformation
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cx
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martech
TMF reports GBP £32 million margin boost after deploying Enate's orchestration platform to streamline services and expand automation.
AI adoption surges but continuous use still lags badly
Wed, 25th Feb 2026
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devops
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digital transformation
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partner programmes
AI tools are widespread in big firms, but only 12% have shifted to continuous, AI-driven operations, leaving gains and staff at risk.
IPTel adopts Highlight to enhance managed services
Wed, 25th Feb 2026
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firewalls
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network infrastructure
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data analytics
Australian networking provider IPTel rolls out Highlight's observability platform to bolster managed services visibility and executive reporting.
SkillsVR offers free VR device management amid Meta shift
Wed, 25th Feb 2026
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saas
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digital transformation
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mdm
SkillsVR launches ACTIVATE MDM Lite, a free six‑month VR fleet tool as organisations adapt to Meta's changing Quest hardware strategy.
Myriad360 buys Advizex to build AI-led IT platform
Wed, 25th Feb 2026
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hybrid cloud
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digital transformation
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hyperscale
Myriad360 buys Advizex, creating a global AI-focused IT services platform with more than USD $900 million in annual run-rate revenue.