Managed Services stories
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Ip.Glass modernises Baiada Poultry's network with Fortinet
Today
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firewalls
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agricultural technology
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dr
Ip.Glass and Fortinet overhaul Baiada Poultry's network with Secure SD-WAN and security tools, bolstering resilience across IT and OT operations.
Milestone expands XProtect & Arcules with new tools
Today
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storage
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hybrid cloud
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mdm
Milestone adds remote reporting, longer cloud storage and broader camera support in XProtect 2026 R1 and Arcules update.
Thrive appoints Matt Kosovsky as Chief Financial Officer
Today
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digital transformation
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cloud security
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partner programmes
Thrive names Matt Kosovsky Chief Financial Officer as the managed services and cybersecurity provider accelerates acquisitions and AI-led expansion.
Industrial manufacturing tops Digitain cyber risk ranking
Yesterday
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firewalls
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ransomware
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network security
Industrial manufacturing heads Digitain's cyber risk index, with healthcare and information technology close behind as attacks, breaches and ransomware mount.
Nuclear Institute launches careers conference in Manchester
Yesterday
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devops
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hcm
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partner programmes
Nuclear Institute sets out careers and skills agenda as 500 professionals head to Manchester for first conference.
Creative ITC partners IMSCAD on remote workstation services
Yesterday
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private cloud
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digital transformation
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public cloud
Creative ITC and IMSCAD team up to boost remote workstation services for architecture, engineering and construction firms using graphics-heavy software.
Rakuten & impact.com form affiliate marketing alliance
Yesterday
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cx
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martech
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partner programmes
Rakuten International and impact.com have united affiliate and performance marketing assets in a bid to give advertisers clearer measurement and sales links.
Gamma launches APAC push with Australia & NZ focus
Yesterday
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uc
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data protection
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partner programmes
Gamma targets Australia and New Zealand in APAC expansion, betting on mature cloud markets, stronger margins and tighter compliance needs.
DXC launches OASIS for AI-era managed services oversight
Yesterday
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digital transformation
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it automation
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partner programmes
DXC unveils OASIS, a managed services model that uses AI agents and human oversight to give enterprises real-time control across legacy IT estates.
Ntt Data launches AI agent for multivendor IT estates
Yesterday
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hybrid cloud
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hyperscale
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dc
NTT DATA launches Software Defined Infrastructure Services Agent to help enterprises manage multivendor IT estates with natural language prompts.
UiPath & Deloitte launch AI testing for enterprises
2 days ago
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devops
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digital transformation
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partner programmes
UiPath and Deloitte add AI-driven software testing to Ascend, aiming for broader coverage, faster releases and less manual maintenance.
HAT signs exclusive Tailscale distribution deal in Oceania
Last week
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firewalls
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vpns
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devops
HAT Distribution lands exclusive Tailscale partnership to help Oceania partners replace legacy VPNs with secure identity-based connectivity.
Kyndryl expands Google Cloud service for AI workloads
Last week
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virtualisation
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private cloud
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devops
Kyndryl broadens Google Cloud deal to help enterprises modernise applications and run AI workloads across regulated hybrid environments.
Turning security into a story: How managed service providers use reporting to drive retention and revenue
Last week
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firewalls
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network security
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cx
Managed service providers can boost renewals and upsell revenue by turning hidden security work into clear, customer-ready reports that prove value.
ClickHouse deepens Google Cloud tie-up with four updates
Last week
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saas
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storage
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private cloud
ClickHouse broadens Google Cloud partnership with Lakehouse access, Bring Your Own Cloud, Axion migration and Antigravity link.
Thrive launches Abacode compliance services after deal
Last week
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data protection
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dr
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socs
Thrive widens post-Abacode push with managed compliance service for firms facing tougher rules and cyber risk.
Payslip & Deloitte boost global payroll transparency
Last week
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digital transformation
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hcm
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partner programmes
Deloitte and Payslip say tighter EU pay rules are driving multinationals towards centralised payroll systems, with 1.3 million payslips now automated annually.
SITA launches managed airport network service with HPE
Last week
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firewalls
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network infrastructure
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digital transformation
SITA rolls out managed campus network for airports with HPE, using cloud controls and AI to cut downtime, simplify operations and scale across sites.
Tech Mahindra posts higher FY26 revenue & record dividend
Last week
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firewalls
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data analytics
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digital transformation
Tech Mahindra lifts FY26 revenue and EBIT, while record dividend, strong deal wins and 10th straight quarter of margin expansion signal turnaround gains.
Vanyar launches to help firms deploy Palantir faster
Last week
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saas
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data analytics
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digital transformation
Vanyar opens in Asia-Pacific and the Middle East with a specialist Palantir practice aimed at getting enterprise clients into production in weeks.