TelcoNews Australia - Telecommunications news for ICT decision-makers

Customer data stories - Page 14

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Lenovo and NVIDIA unveil suite of new hybrid AI solutions

Fri, 5th Apr 2024
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genai
Lenovo, in partnership with NVIDIA, announced hybrid AI solutions at the NVIDIA GTC global AI conference, revolutionising AI implementation across industries.
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Loyalty, data and “The Golden Rule” behind customer success

Thu, 4th Apr 2024
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martech
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personalisation
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cdp
Business success rests on loyalty, data, and the timeless Golden Rule, highlighting the universal principle's power in fostering growth.
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Reltio introduces AI-powered Customer 360 Data Product

Wed, 3rd Apr 2024
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crm
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cx
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martech
Reltio shakes up the customer relationship management (CRM) and customer experience (CX) sectors with its innovative, AI-powered Reltio Customer 360 Data Product.
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The power of embedded green finance

Mon, 11th Mar 2024
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martech
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personalisation
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cdp
Banks wrestling with outdated systems can bolster sustainability efforts by leveraging carbon management to personalise client services, ensuring greener finance integrates seamlessly with consumer lifestyles.
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IWD 2024: Celebrating Innovation on International Women's Day

Fri, 8th Mar 2024
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martech
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cdp
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genai
Innovating with Gen AI on International Women's Day: Engaging with pre-eminent female tech leaders as they shape the marketing landscape for a data-driven future.
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Retail, finance sectors face consumer shift over cyber threats

Fri, 8th Mar 2024
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encryption
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martech
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advanced persistent threat protection
Consumer confidence in retail and finance sectors may wane due to increasing cybersecurity threats, a new study as found.
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Amperity unveils AI capabilities Explore & Assist to enhance customer data

Thu, 7th Mar 2024
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cx
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martech
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cdp
Amperity has launches new generative AI capabilities – Explore and Assist – to join Stitch and Predict in comprehensive suit, AmpAi.
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Customer-centric cybersecurity incident response vital for businesses

Wed, 28th Feb 2024
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data protection
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data analytics
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martech
Striking a balance between data protection compliance and customer trust is pivotal, making a customer-centric cybersecurity incident response crucial, says a statement from Logicalis Australia.
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Pacific International boosts data protection with SearchInform solution

Mon, 26th Feb 2024
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data analytics
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martech
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dlp
Industrial service provider, Pacific International, bolsters cybersecurity with deployment of DLP solution from software firm, SearchInform, enhancing data leak prevention.
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Searchspring partnership boosts personalised eCommerce

Fri, 23rd Feb 2024
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data analytics
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cx
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martech
Searchspring's integration with Dotdigital set to transform email campaigns by tailoring product offerings based on customer's past interactions.
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Medallia launches Agile Research for advanced market insights

Tue, 13th Feb 2024
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uc
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data analytics
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cx
Medallia, Inc. unveils Medallia Agile Research, an advanced self-service market research tool integrated into its Experience Cloud, aimed at enabling fast, comprehensive surveys and data collection while preserving the integrity of an organisation's data history.
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Simplifying the security challenge of operating in multi-cloud

Thu, 8th Feb 2024
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private cloud
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data analytics
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encryption
Overcoming the challenging complexity of multi-cloud operations requires an innovative approach to security focusing on cloud, clusters, containers, customer data and code, commonly referred to as the '5 C's'.
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Twilio honours AI startups pushing innovation in customer engagement

Tue, 30th Jan 2024
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data analytics
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cx
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martech
Twilio honoured innovative startups utilising Generative AI and Twilio's suites to enhance digital communication for customer experiences in its AI Startup Searchlight awards.
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Data Privacy Day: Vectra AI emphasises a proactive approach

Fri, 26th Jan 2024
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data protection
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data analytics
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martech
In celebration of International Data Privacy Day, Vectra AI's Chris Fisher stresses the need for organisations to take a proactive stance in improving data protection measures.
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Sternum & ChargePoint secure Home Flex against IoT vulnerabilities

Fri, 26th Jan 2024
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data analytics
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martech
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iot
In a bid to combat IoT vulnerabilities, security firm Sternum collaborates with ChargePoint to enhance the protection of ChargePoint Home Flex, following the uncovering of significant security flaws.
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CybeReady releases new Data Privacy Toolkit for CISOs

Thu, 25th Jan 2024
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data protection
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data analytics
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martech
Global security firm, CybeReady, introduces a free Data Privacy CISO Toolkit to support data protection initiatives, coinciding with Data Privacy Week.
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71% of Australian small businesses view cyber attacks as major risk

Fri, 19th Jan 2024
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network infrastructure
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data analytics
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martech
Cybersecurity threats are escalating for Australian small businesses, with 71% viewing it as a major risk, says a global study by McAfee and Dell Technologies.
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Eagle Eye launches EagleAI for grocery, retail personalisation

Mon, 15th Jan 2024
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data analytics
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public cloud
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cx
Eagle Eye debuts data science solution EagleAI, promising bespoke promotions and heightened customer loyalty for global retailers and grocers via AI-powered personalisation.
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Intel and DigitalBridge launch enterprise AI firm Articul8

Thu, 4th Jan 2024
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uc
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data analytics
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martech
Intel and DigitalBridge have launched Articul8, an independent AI company delivering comprehensive GenAI platform solutions with safeguarded, scalable and varied deployment options.
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Global modular data centres market to reach $81.2bn by 2030

Tue, 2nd Jan 2024
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virtualisation
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network infrastructure
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data analytics
The global modular data centres market is anticipated to surge to USD$81.2bn by 2030, due to efficiency and flexibility, says Research and Markets report.