Cloud telephony stories

Zoom Phone has surpassed 10 million seats worldwide as its AI-driven cloud phone system boosts cost savings and productivity across industries.

Alcatel-Lucent Enterprise has launched its Rainbow Hub cloud platform in Australia, enhancing unified communications for businesses via local partnerships.

The telecoms industry is undergoing a seismic shift towards unified communications, driven by the demand for seamless, cloud-based telephony solutions.

Zoom and Mitel have unveiled a new hybrid communication solution that merges Zoom's collaboration features with Mitel's telephony systems, catering to enterprises' evolving needs.

NFON has unveiled its ambitious NFON NEXT 2027 strategy, aiming for market leadership in AI-driven business communications and significant revenue growth.

UCaaS provider Access4 has crowned Virtual IT Group as its Diamond++ Partner in Australia, following VITG's strategic acquisitions.

The new Cisco-powered sovereign UC telephony service will deliver the flexibility and robustness needed to adopt new hybrid working practices.

Kingsfield's expanding tech team has achieved Gold Accreditation from Microsoft after reaching over £1 million in sales in just five months.

Callroute has partnered with Coolwave Communications to automate the provisioning of cloud telephony services across UCaaS and CCaaS platforms.

Zoom has announced several new updates to Zoom Meetings, Chat and Phone, to create focused and customisable meeting experiences.

Global enterprise cloud communications provider RingCentral has unveiled a new set of phone capabilities to the Microsoft Teams platform.

Software-based systems such as Microsoft Teams are a popular choice for businesses needing to replace their business telephony.

Organisations that aim to set up cloud telephony functionality in Teams will need a helping hand, as the process can often be complex.

Lightwire Business offers a Teams Calling solution that scales without the per-user charge model, making it more cost-effective for businesses.

Cloud-based web conferencing spending to grow by 25% in 2020 due to global workplace restrictions, but growth to slow in 2021, says Gartner.

MNF Enterprise rolls out Cisco's Cloud Connected Webex Calling in Australia and New Zealand, enabling seamless, cloud-based phone system transitions.

The market for cloud telephony services is expected to reach NZ$5.4 billion by 2026 as they become cheaper to operate than traditional telephony.

Along with futureproofing, flexibility and cost benefits, disaster recovery is definitely a strength of a quality cloud solution.

Cloud voice solutions like Cloud Factory can deliver efficient workforces, a flexible working environment, and a future-proofed growth strategy.

Boost Salesforce connectivity with our definitive guide to the best comms tools from Dreamforce, featuring game-changing apps like eSignLive.