Australian Stories

Zoom Phone surpasses 10 million seats as AI drives growth

Zoom Phone has surpassed 10 million seats worldwide as its AI-driven cloud phone system boosts cost savings and productivity across industries.

By Kaleah Salmon • 3 min read • Thu, 16th Oct 2025

Unified Communications

Access4 names Virtual IT Group as its Diamond++ Partner in Australia

UCaaS provider Access4 has crowned Virtual IT Group as its Diamond++ Partner in Australia, following VITG's strategic acquisitions.

By Sean Mitchell • 3 min read • Mon, 4th Dec 2023

Global Stories

Unified Communications

Alcatel-Lucent unveils Rainbow Hub platform for Australia launch

Alcatel-Lucent Enterprise has launched its Rainbow Hub cloud platform in Australia, enhancing unified communications for businesses via local partnerships.

By Melvin Hipolito • 3 min read • Thu, 11th Sep 2025

Unified Communications

Zoom & Mitel launch hybrid communications solution

Zoom and Mitel have unveiled a new hybrid communication solution that merges Zoom's collaboration features with Mitel's telephony systems, catering to enterprises' evolving needs.

By Catherine Knowles • 3 min read • Thu, 6th Mar 2025

Unified Communications

Callroute and Coolwave team up to deliver global SIP solutions

Callroute has partnered with Coolwave Communications to automate the provisioning of cloud telephony services across UCaaS and CCaaS platforms.

By Catherine Knowles • 3 min read • Wed, 12th Oct 2022

Hybrid & Remote Work

Zoom releases a host of new features and updates, including video voicemail and workspace reservation

Zoom has announced several new updates to Zoom Meetings, Chat and Phone, to create focused and customisable meeting experiences.

By Ryan Morris-Reade • 5 min read • Mon, 27th Dec 2021

Unified Communications

RingCentral unveils new Microsoft Teams enhancements and BYOC

Global enterprise cloud communications provider RingCentral has unveiled a new set of phone capabilities to the Microsoft Teams platform.

By Ryan Morris-Reade • 4 min read • Fri, 19th Nov 2021

Unified Communications

Considering Microsoft Teams for calling? What you need to know

Software-based systems such as Microsoft Teams are a popular choice for businesses needing to replace their business telephony.

By Sara Barker • 2 min read • Tue, 6th Apr 2021

Unified Communications

How cloud telephony can add so much more to Microsoft Teams

Organisations that aim to set up cloud telephony functionality in Teams will need a helping hand, as the process can often be complex.

By Sara Barker • 3 min read • Wed, 14th Oct 2020

Unified Communications

The ultimate integration - Microsoft Teams and the office phone

Lightwire Business offers a Teams Calling solution that scales without the per-user charge model, making it more cost-effective for businesses.

By Nick Forrester • 4 min read • Mon, 24th Aug 2020

Unified Communications

Cloud and remote working solutions bolster UC market

Cloud-based web conferencing spending to grow by 25% in 2020 due to global workplace restrictions, but growth to slow in 2021, says Gartner.

By Catherine Knowles • 3 min read • Fri, 5th Jun 2020

Cisco

MNF Enterprise provides Cisco cloud-native Webex calling in ANZ

MNF Enterprise rolls out Cisco's Cloud Connected Webex Calling in Australia and New Zealand, enabling seamless, cloud-based phone system transitions.

By Sara Barker • 3 min read • Thu, 6th Feb 2020

Unified Communications

Cloud telephony services market thrives as traditional systems become obsolete

The market for cloud telephony services is expected to reach NZ$5.4 billion by 2026 as they become cheaper to operate than traditional telephony.

By Sara Barker • 2 min read • Fri, 13th Apr 2018

Stories from Other Regions

Unified Communications

Gamma unveils GammaUCX to unify cloud voice estates

Gamma has launched GammaUCX, a single voice layer to unify mixed cloud and legacy telephony estates across more than 20 countries.

By Sean Mitchell • 4 min read • Mon, 8th Dec 2025

Unified Communications

How the desire for truly unified communications is transforming the telecoms industry

The telecoms industry is undergoing a seismic shift towards unified communications, driven by the demand for seamless, cloud-based telephony solutions.

By Steve Flavell • 5 min read • Fri, 21st Mar 2025

Digital Transformation

NFON aims for market leadership with new AI strategy

NFON has unveiled its ambitious NFON NEXT 2027 strategy, aiming for market leadership in AI-driven business communications and significant revenue growth.

By Catherine Knowles • 3 min read • Mon, 3rd Feb 2025