Australian Competition and Consumer Commission (ACCC) stories

Superloop has been named Australia’s fastest fixed network by Ookla for H1 2025, topping consumer speed tests with superior download, upload and latency performance.

Nearly 80% of Australians have faced scam communications recently, yet 70% lack knowledge on how to respond safely, reveals new Optus research.

A major Australian financial institution lost A$23m from unauthorised transactions, prompting a nationwide push to prioritise trust and fraud prevention in 2024.

Optus faces a AUD $100 million penalty after admitting to selling unaffordable contracts to vulnerable consumers, including First Nations Australians.

As FY24–25 ends, Australian businesses face increased ATO compliance checks on tax debts and deductions; automation and tighter controls are vital to start FY25–26 strong.

Several Australian superannuation funds suffered cyberattacks in April 2025, compromising thousands of accounts and raising urgent security concerns.

FinTech Australia is urging the government to revamp R&D tax incentives as investment in early-stage fintechs declines, risking a two-speed sector.

Microsoft has revealed a phishing scam targeting hotel owners on Booking.com, warning the tourism sector of rising cyber threats and significant financial risks.

The Australian Energy Regulator has selected TechnologyOne's SaaS+ solution, marking a first for federal agencies under the new DTA ERP panel.

The ACCC has highlighted misleading return policies on over 2,000 Australian retail websites, prompting calls for businesses to review compliance with consumer rights.

As Valentine's Day approaches, experts warn Australians to remain cautious of AI-assisted romance scams, causing significant loss, with AUD $35 million reported in 2023.

Communications Alliance has proposed revisions to the Telecommunications Consumer Protection Code, aiming to enhance consumer safeguards in Australia.

With the festive season nearing, a 30% rise in ransomware attacks threatens consumers, as cybercriminals exploit holiday shopping anxieties.

Australians are being warned to stay vigilant as online shopping scams surge during Black Friday, with losses exceeding AUD $14.9 million this year.

The federal government is set to impose fines of up to AUD $50 million on companies failing to implement effective measures against rising fraud.

Australia's new Scam Prevention Framework compels banks and telecoms to tackle rising scams, with fines of up to AUD $50 million for non-compliance.

Bitdefender has launched 'Scam Copilot', an AI platform designed to combat online scams, amid concerns over AUD $2.7 billion lost to fraud in Australia.

The Communications Alliance is pushing for a safe harbour in the new Scams Prevention Framework to protect telcos from excessive liabilities.

The ACCC has greenlit Vodafone's regional network sharing deal, set to expand coverage from 96% to 98.4% of Australians and double its geographical reach by 2025.

As cyber scams become more sophisticated due to AI, Scam Awareness Week urges Australians to secure their digital assets, with over AUD $3.1 billion lost in 2022 alone.