Superloop again named Australia's fastest fixed network

Superloop has been named Australia's Fastest Fixed Network by Ookla for the second half of 2025, based on consumer-initiated Speedtest results measuring download and upload speeds and latency.

The award covers 1 July to 31 December 2025 and marks the second consecutive win for Superloop, after also taking the title in the first half of the year.

Ookla assigns internet service providers a Speed Score for each award period, combining throughput and responsiveness using download and upload performance and latency. For the Speedtest Awards, Ookla analyses millions of consumer-initiated tests across Australia over a six-month period.

Using that methodology, Superloop recorded the highest national Speed Score for July to December. The results reflect performance in homes and businesses where the tests were run.

Paul Tyler, Superloop's chief executive officer, said the result reflected real-world customer experience.

"Winning this award for a second straight time validates our relentless focus on providing Australians with the fast, reliable internet they deserve," Tyler said.

Superloop described the award as independent and based on observed network performance rather than modelling, and highlighted the size of the dataset underpinning the results.

Ookla, which operates Speedtest and is a division of Ziff Davis, again recognised Superloop for the period, according to Stephen Bye, Ookla's president and chief executive officer.

"We're pleased to once again recognise Superloop with the Speedtest Award for Fastest Fixed Network in Australia," Bye said. "This award for the Q3-Q4 2025 period is a testament to their consistent performance and dedication to providing exceptional network speeds to their customers."

Measuring network speed

Speedtest results are generated when consumers initiate tests from their devices and connections, rather than through scheduled testing arranged by providers. Ookla uses those outcomes to build a view of performance across providers during each award window.

Superloop noted that Ookla's approach differs from the Australian Competition and Consumer Commission's Measuring Broadband Australia program, which runs separately and uses a different methodology.

The company also pointed to other customer-led recognition. In January 2026, it was named a Top Rated Internet Services Provider in the ProductReview.com.au Annual Awards. It said the result was based on customer feedback and reflected a 4.7-star rating from more than 11,000 reviews.

Business background

Founded in 2014, Superloop has been listed on the Australian Securities Exchange since 2015. It sells broadband and connectivity services across consumer, business and wholesale segments.

The group operates retail brands including Superloop and Exetel, and supplies services to other retailers through an Infrastructure-on-Demand platform.

Its network assets include fibre, subsea cables and fixed wireless, supported by software platforms used in service delivery. Superloop said hundreds of thousands of homes and businesses use Superloop and Exetel for connectivity.

The award comes as network performance remains a key differentiator in Australia's broadband market, where customers compare not only headline speed tiers but also real-world throughput and responsiveness. Latency, in particular, affects applications such as video calling, online gaming and cloud-based work tools, even when download speeds are high.

Superloop described itself as one of Australia's fastest-growing broadband retailers and said it continues to invest in network infrastructure and customer experience, linking that focus to its recent results in speed testing and customer reviews.

Tyler said the outcome showed end users were seeing improvements on the network.

"This isn't a theoretical measurement; it's based on millions of tests by real customers and proves that our commitment to delivering a superior network experience is making a real difference in homes and businesses across the country," he said.