The Ultimate Guide to AI Agents
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for AI Agents (Agentic AI).
What to know about AI Agents
AI agents represent a transformative area within artificial intelligence, focusing on autonomous or semi-autonomous systems capable of performing complex tasks and making decisions to enhance business operations and personal productivity.
Our recent stories highlight how AI agents are rapidly evolving across sectors—from cybersecurity and data management to customer experience and enterprise automation. Companies are integrating AI agents to improve efficiency, drive innovation, and manage security risks in increasingly sophisticated ways.
By exploring these developments, readers can gain insights into the potential benefits, emerging applications, and challenges associated with AI agent deployment. Whether you're interested in how AI agents enhance software development, automate workflows, or secure enterprise environments, this tag offers a comprehensive look at this dynamic and impactful technology.
Australian AI Agents News
Regional stories with direct local relevance
Sinch partners Coderra on AI messaging for Australia
Australian retailers will gain automated chat support as the tie-up combines AI agents with Sinch's messaging network across multiple digital channels.
Australia's AI budgets are bleeding tokens - here's how to stop it
One in three Australian businesses blew their AI budget last year, as token-heavy deployments drove unplanned costs and stalled projects.
La Trobe launches Australia's first AI engineering degree
Demand for engineers who can link AI to industrial systems is rising as manufacturers race to automate safely and stay competitive.
Blue Yonder adds AI retail tools for returns & stock
Retailers could cut stockouts and returns costs as Blue Yonder links forecasting, fulfilment and customer service in one AI-driven system.
Interactive customers win, as AI expands into service operations
AI is cutting manual triage in Interactive's cloud operations, where 40,000 device alerts a year now generate tickets and suggested fixes automatically.
Big AI moves at Lendi Group, brokers and customers benefit
More deals and faster lender integrations are expected as Lendi shifts its mortgage platform towards agentic AI for 1,300 brokers.
Analyst Insights
Research and market analysis connected to AI Agents
Blue Yonder adds AI retail tools for returns & stock
Gartner sees securing AI market hit USD $4.8bn in 2027
SRE teams take on wider AI oversight in production
SAS named Forrester leader in financial crime tools
Everpure named Gartner leader for enterprise storage
Featured News
Mimecast CEO: Agentic AI threat novel but not entirely new
Hidden AI risks are already widespread in workplaces, with Mimecast saying users are driving shadow tools and most exposure still starts with people.
Interactive customers win, as AI expands into service operations
AI is cutting manual triage in Interactive's cloud operations, where 40,000 device alerts a year now generate tickets and suggested fixes automatically.
Big AI moves at Lendi Group, brokers and customers benefit
More deals and faster lender integrations are expected as Lendi shifts its mortgage platform towards agentic AI for 1,300 brokers.
Rimini Street offers AI magic without the forced ERP migration
CIOs can keep existing ERP systems and still adopt agentic AI, as Rimini Street pitches a cheaper path away from vendor-led migrations.
Customers at the centre of Adobe's new AI evangelist role
Adobe is using the post to help customers navigate AI adoption while feeding regional priorities back into its global product strategy.
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Apple's Unified Memory powers Kiraa AI's rapid automation
Australian firms can speed month-end processing from days to an hour by running Kiraa AI on Macs instead of costly cloud servers.
Jamf launches AI Governance to enhance visibility, security
IT teams can now track AI models on Apple fleets to curb data leaks and token spend as businesses wrestle with shadow AI.
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AI models expose new attack surfaces through misconfiguration
Misconfigured models are giving attackers a fresh route into cloud systems, raising the risk of data theft and service compromise.
Zendesk's outcome-based pricing balances AI with human touch
Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.
AI will fade, says Dell Technologies' ephemeral Chief AI Officer
Dell says agentic AI should shift routine tasks below the machine line, freeing staff for expert work while making the role temporary.
Schrodinger's ERP both dead and alive, says Rimini Street
Businesses can avoid costly ERP rip-and-replace projects by layering AI and automation onto existing systems, Rimini Street says.
ClickHouse customer base soars on back of AI demand
AI agents are driving a sharp rise in demand for the real-time data platform, which added 1000 customers early in 2026 to top 4000.
Cloudflare: Non-human traffic may reshape publishing models
Publishers may be pushed towards licensing deals and micro-payments as AI crawlers consume content without sending traffic back.
Autonomous IT boom fuelling LogicMonitor's APAC growth
APAC customers are fuelling LogicMonitor's AI growth, with Australia among the earliest adopters of its Edwin AI platform.
Ingram Micro's Great Migration promises security and productivity boost
One million ageing Windows 10 PCs are set for replacement as Ingram Micro and Microsoft push AI-ready devices to cut security risks and cloud costs.
CrowdStrike report: AI is rewriting rules of cybersecurity
Organisations now have just 48 hours to patch most flaws, as AI helps attackers weaponise vulnerabilities far faster than before.
Fresh perspective: New Gentrack CTO on AI-driven utility future
AI tools could cut utility costs and reduce customer friction as Gentrack's new Chief Technology Officer pushes a more proactive service model.
AI arms race forcing businesses to rethink cybersecurity
Security teams are racing to shrink exposure windows as AI makes newly disclosed vulnerabilities exploitable almost immediately.
Check Point CTO on AI's double-edged sword
AI is shrinking the gap between vulnerability disclosure and real-world exploitation to hours, forcing security teams to adapt fast.
Check Point: Be the best, or get out the way
Rising AI-driven attacks are compel security buyers to cut vendor sprawl, though Check Point warns over-consolidation can still raise risk.
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Check Point: Hackers are already in. Act accordingly
Hackers are exploiting vulnerabilities in hours or minutes, leaving many organisations compromised before defenders spot the breach.
Future of enterprise software is agentic apps, says Oracle
Oracle is targeting a common blocker to AI adoption by adding governance, human checks and audit trails to its agentic app builder.
Agentic rollout creates new identity security challenge
Poor governance is leaving many AI agents stuck out of production, while those that run can expose firms to legal and security risks.
John Margerison on the new class of employee: AI managers
Businesses should treat AI like a new hire, as weak oversight could expose sensitive data and leave staff needing fresh skills to stay relevant.
Agentic AI creates enterprise challenge beyond LLM boom
Enterprises face rising costs and governance gaps as thousands of AI agents begin operating alongside staff across multiple systems.
Visa strengthens AI defences amid new era of cyber threats
Visa is pouring billions into AI defences as regulators demand safer, auditable systems to counter faster cyber threats and fraud.
AI reshaping cybersecurity - on defence and attack
Criminals are using AI to scale phishing and hunt flaws faster, forcing firms to harden defences as alert volumes and risks rise.
Marketers turn to AI as personalisation revolution arrives
Australian marketers are turning to agentic AI to keep pace with fragmented customer journeys and rising demand for personalised content.
The new workforce: AI agents to work in concert with humans
AI agents are set to reshape hiring and team structures, pushing firms towards global talent pools and outcome-based work.
Exclusive: Virtuozzo sees GPU clouds reshape AI infrastructure
AI demand is pushing cloud providers towards GPU-as-a-service models, with efficiency and utilisation emerging as key differentiators.
UiPath assisting One NZ on journey to become AI leaders
Strict controls are now central to One NZ's AI push as it guards customer data and avoids costly errors in billing and finance.
Data storage gets profitable as Exaba targets US expansion
Exaba's local cloud storage pitch could give US managed services providers higher margins as it challenges AWS and Azure in a crowded market.
Storage to strategy: Everpure pivots to data intelligence
Enterprises wrestling with AI readiness and data sovereignty may gain clearer governance as Everpure adds a new intelligence layer.
Banks face AI balancing act as regulation tempers uptake
Australia's banks are steadily increasing their use of artificial intelligence, but regulation and data security fears are tempering adoption.
How the 'human hour' mentality influences the future of tech
AI pilots are faltering where firms still judge success by hours saved, leaving customer value and workforce design unresolved.
Hype growing - but SMEs still face barriers to AI adoption
Small firms risk falling behind unless they adopt AI for practical gains, as SMEC AI says many are still confused by the technology.
'Smart people changing': How humans and agentic AI co-exist
Governance fears and skills gaps are pushing businesses to deploy agentic AI in secure systems while protecting staff from disruption.
Exabeam: Ruthless efficiency can make agentic AI malicious
Behavioural analytics is becoming essential as AI agents can pursue tasks so efficiently that they may cause damage without any malicious intent.
Visibility can shield you against $15k/min downtime
Blind spots in monitoring are pushing outage bills higher, with Splunk estimating average downtime now costs USD $15,000 a minute.
Marvell targets AI connectivity bottleneck with NVIDIA boost
AI data centres are hitting copper limits, pushing Marvell and Nvidia towards optics as clusters grow larger and more distributed.
Snowflake unveils platform upgrades for CoCo, CoWork
Enterprises will get tighter AI controls as Snowflake adds blocking policies, multi-party authorisation and new agentic tools at Summit.
Reviews
Expert Columns
Australia's AI budgets are bleeding tokens - here's how to stop it
AI visibility becoming the new boardroom blind spot
Australian enterprises are scaling agents faster than governance - MCP is the fix
AI is testing the limits of Zero Trust
The hidden security risk in document redaction
Trusted, real-time customer context: The foundation for faster decisions
Building the next generation of mainframe expertise
Modern data teams: key roles, structures and data quality
AI is the new battleground in mortgage fraud detection
Why AI infrastructure planning must happen now
Interviews
Interviews and video coverage from the network
Mimecast CEO: Agentic AI threat novel but not entirely new
Interactive customers win, as AI expands into service operations
Big AI moves at Lendi Group, brokers and customers benefit
Rimini Street offers AI magic without the forced ERP migration
Customers at the centre of Adobe's new AI evangelist role
Recent AI Agents News
AI shopping tools not replacing discovery in retail
Australian shoppers are still choosing stores themselves, leaving AI retail spending concentrated on targeting and measurement rather than discovery.
Australian enterprises are scaling agents faster than governance - MCP is the fix
Governance gaps are slowing enterprise AI adoption, with 79% of Australian DevSecOps professionals saying compliance is getting harder.
Australian firms unready for AI cyber attacks, Elastic
Most Australian organisations still rely on manual processes, leaving them exposed to AI-automated cyber attacks, according to an Elastic survey.
AI fuels targeted scams against Australian small firms
Targeted fraud is inflicting bigger losses on small firms as AI helps criminals forge convincing invoices and impersonations in Australia.
SCX.ai & DDN expand Australia's sovereign AI cloud
Australian organisations could soon keep more AI workloads onshore as SCX.ai and DDN add capacity aimed at faster, sovereign inferencing.
Omniche targets hidden drain on workplace productivity
Australian firms could reclaim staff time by trimming repetitive admin, with Omniche warning that many AI projects miss the real bottlenecks.
Interactive launches company-wide AI adoption program
Internal testing is already cutting security response times from 40 minutes to seven, as Interactive prepares to sell the same AI methods to customers.
Infosys Aster named leader in marketing transformation
The recognition bolsters Infosys' pitch to enterprises seeking measurable returns as budget pressure and AI adoption reshape marketing services.
Building the next generation of mainframe expertise
A skills gap in critical systems is widening as veteran mainframe engineers near retirement, pushing firms to train new recruits with AI support.
Airtasker launches ChatGPT booking for local services
Users can now book cleaners, movers and tradespeople in one ChatGPT chat, as Airtasker opens its marketplace to AI transactions.
Myob links small business data to Claude & ChatGPT
Australian small businesses will be able to query MYOB financial data in Claude and ChatGPT, including overdue invoices and profit figures.
AI is the new battleground in mortgage fraud detection
AI-made fake payslips and deepfakes are exposing lenders that still rely on fragmented mortgage checks, experts warn.
SAP study warns of AI sprawl across big businesses
SAP's survey of 2,600 executives finds fragmented AI use is limiting returns, with data gaps and weak governance slowing rollout.
Cloudflare: Non-human traffic may reshape publishing models
Publishers may be pushed towards licensing deals and micro-payments as AI crawlers consume content without sending traffic back.
AI agents are moving fast. Here's what Australians should understand before using them
Australians risk giving AI agents broad access to emails, calendars and accounts, opening the door to scams and misuse.
BlackLine launches transparent AI finance model in Australia
Finance teams can cut reconciliation times and retain audit trails as BlackLine pushes a governed AI model to ease close pressures in Australia.
SafetyCulture rebrands as Mitti in frontline software push
The shift reflects a bid to bundle operations software and insurance for 80,000 organisations as frontline work becomes more data-driven.
Why cyber resilience is an identity challenge
As AI and automation spread, organisations face a growing need to track who or what can access data, systems and workflows.
Saviynt launches Snowflake integration for AI agent risk
Rising use of autonomous AI agents is forcing firms to rethink access controls, as Saviynt and Snowflake target identity risks in business systems.
Australian lenders adopt AI faster than data readiness
Most Australian lenders are using agentic AI in underwriting, but just 3% say their data is fully ready for AI-driven decisions.
Job Moves
Kablamo appoints Troy Bebee to lead Google Cloud push
CommBank appoints first Chief AI Scientist in Australia
Cloudwerx appoints Harsh Mishra to lead SA market expansion
Prophet strengthens AI team with key engineering hires
Prophet names Rachel Scott as Head of Marketing Science
VentureCrowd appoints Jesse Arundell to lead agentic AI drive
JAGGAER names first Chief Digital & AI Officer to boost platform
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