TelcoNews Australia - Telecommunications news for ICT decision-makers
Australia
Australian Edition · 2026

The Ultimate Guide to AI Agents

A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for AI Agents (Agentic AI).

What to know about AI Agents

AI agents represent a transformative area within artificial intelligence, focusing on autonomous or semi-autonomous systems capable of performing complex tasks and making decisions to enhance business operations and personal productivity.

Our recent stories highlight how AI agents are rapidly evolving across sectors—from cybersecurity and data management to customer experience and enterprise automation. Companies are integrating AI agents to improve efficiency, drive innovation, and manage security risks in increasingly sophisticated ways.

By exploring these developments, readers can gain insights into the potential benefits, emerging applications, and challenges associated with AI agent deployment. Whether you're interested in how AI agents enhance software development, automate workflows, or secure enterprise environments, this tag offers a comprehensive look at this dynamic and impactful technology.

Australian AI Agents News

Regional stories with direct local relevance

Analyst Insights

Research and market analysis connected to AI Agents

Reviews

Expert Columns

Interviews

Interviews and video coverage from the network

Recent AI Agents News

Australian firms rush AI adoption amid rising risks
Productivity

Australian firms rush AI adoption amid rising risks

Boards face mounting pressure to set AI rules now, as faster adoption is exposing Australian firms to data, workforce and security risks.

Last week

OpenAI launches ChatGPT Work & GPT-5.6 in Australia
Data Analytics

OpenAI launches ChatGPT Work & GPT-5.6 in Australia

Australian users can now automate office tasks across apps and files as OpenAI rolls out ChatGPT Work and GPT-5.6 nationwide.

Last week

Zetifi backs identity-led safety shift in Australian fleets
Digital Transformation

Zetifi backs identity-led safety shift in Australian fleets

Australian fleets could improve audit trails and incident response by tying safety events to verified worker identities across vehicles and field sites.

Last week

The Essential Eight is being retired, here's what that means for your cyber programme
Disaster Recovery

The Essential Eight is being retired, here's what that means for your cyber programme

Organisations will need to widen cyber planning beyond a checklist as Australia moves to replace the Essential Eight with risk-based Essentials guidance.

Last week

Australia replaces Essential Eight with new Essentials
Small Business

Australia replaces Essential Eight with new Essentials

Australian businesses face a new cyber baseline as regulators move to align guidance with cloud, SaaS and AI-driven threats.

This month

AI is already running inside the enterprise. Is Australia ready?
Digital Transformation

AI is already running inside the enterprise. Is Australia ready?

Australian firms are using AI at scale, but many lack the visibility to stop shadow tools, agentic access and rising incidents.

This month

Marketers lag as agentic AI surges across industry
Marketing

Marketers lag as agentic AI surges across industry

Many marketers are still unclear how to use agentic AI, even as pilots remain limited and governance questions grow across the industry.

This month

The end of just-in-time thinking: Why resilience has become the new supply chain imperative
Digital Transformation

The end of just-in-time thinking: Why resilience has become the new supply chain imperative

More than half of Asia-Pacific organisations are seeing rising disruptions and costs, pushing supply chains towards resilience over efficiency.

Last month

Australian IT leaders say data gaps stall AI scale
Trends & Predictions

Australian IT leaders say data gaps stall AI scale

A lack of live data infrastructure is leaving most Australian IT leaders unable to scale AI, according to new research from Confluent.

Last month

Australian firms boost AI spend despite weak returns
Trends & Predictions

Australian firms boost AI spend despite weak returns

One in three firms overshot AI budgets last year, yet only 8% track revenue or productivity gains, exposing weak returns.

Last month

Servicely expands agentic AI for enterprise service teams
IT service management

Servicely expands agentic AI for enterprise service teams

Mid-sized service teams could cut manual work as the new tools automate requests end to end, amid rising competition in workplace AI.

Last month

Agentic AI will soon run your service desk. The real question is who controls it
IT service management

Agentic AI will soon run your service desk. The real question is who controls it

The shift to AI that can act, not just summarise, raises new questions over auditability, data residency and who controls operations.

Last month

Manhattan launches marketplace for supply chain AI tools
Productivity

Manhattan launches marketplace for supply chain AI tools

Customers will soon be able to add supply chain AI agents and extensions without complex integration work through Manhattan Marketplace.

Last month

Adobe signs five-year RACQ AI partnership with Deloitte
Sustainability

Adobe signs five-year RACQ AI partnership with Deloitte

RACQ's member services will be reshaped by Adobe's AI tools under a five-year deal that also gives Deloitte Digital implementation control.

Last month

Australian firms save 18 hours per AI-powered contract
Productivity

Australian firms save 18 hours per AI-powered contract

Many Australian businesses still miss contract insights after signing, even as AI cuts agreement cycle times by 34% and saves 18 hours each.

Last month

Adobe expands AI partnerships with agencies & Microsoft
Marketing

Adobe expands AI partnerships with agencies & Microsoft

The deal puts Adobe's customer experience tools inside Microsoft 365 Copilot and Claude Enterprise, reaching marketers in their daily workflows.

Last month

Australians use AI widely, but trust & standards lag
Digital Transformation

Australians use AI widely, but trust & standards lag

But 56 per cent of users rely on unapproved tools, leaving Australian employers to tackle security, compliance and trust gaps.

Last month

Australia leads in trusted AI service investment, Salesforce
Digital Transformation

Australia leads in trusted AI service investment, Salesforce

Despite regulatory pressure, Australian service leaders are prioritising customer-facing AI spending as trust in AI agents outpaces global averages.

Last month

Guzman y Gomez launches Apple CarPlay ordering in Australia
Robotics

Guzman y Gomez launches Apple CarPlay ordering in Australia

It could speed repeat purchases for drivers by letting them order, pay and earn loyalty points without touching a phone.

Last month

How to meet APRA's demands for improved AI security
Privileged Access Management

How to meet APRA's demands for improved AI security

Financial firms face tighter oversight as the regulator warns current controls are not enough for fast-changing AI systems and machine identities.

Last month

Job Moves