TelcoNews Australia - Telecommunications news for ICT decision-makers

Latest news - Page 27

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Peak Insight wins 2024 Telstra Cisco Partner of the Year
Mon, 25th Nov 2024
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cx
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martech
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cisco
Peak Insight has been awarded the 2024 Telstra Cisco Partner of the Year, marking its second consecutive win, highlighting its excellence in customer experience and networking.
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Australian telecoms unite against tech-facilitated abuse
Mon, 25th Nov 2024
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uc
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collaboration
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telstra
Australian telecom leaders unite to tackle tech-facilitated abuse, reinforcing their commitment during the 16 Days of Activism Against Gender-Based Violence.
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Couchbase awards 2024 winners for innovation in tech use
Sat, 23rd Nov 2024
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uc
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contact centre
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data management
Couchbase has unveiled the winners of its 2024 Customer Impact Awards, celebrating innovative users transforming operational infrastructures across various sectors.
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Main Roads WA launches app to aid vehicle inspections
Fri, 22nd Nov 2024
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fleet management
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productivity
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motorola solutions
Main Roads Western Australia has launched a Motorola Solutions app to enhance safety and efficiency for heavy vehicle inspectors during checks.
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Call Design & CallD.ai join forces for AI optimisation
Fri, 22nd Nov 2024
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uc
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cx
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martech
Call Design and CallD.ai have partnered to enhance workforce optimisation in contact centres, merging AI solutions with human expertise for improved efficiency.
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Graphiant forecasts 2025 trends for enterprise networks
Fri, 22nd Nov 2024
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firewalls
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encryption
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network security
Graphiant has unveiled predictions for 2025, emphasising the importance of data-centric models and enhanced multi-cloud networking for businesses.
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Aussie tech workers demand pay rise for office return
Fri, 22nd Nov 2024
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millennials
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gen z
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job market
A new survey reveals over half of Australian tech workers would only return to the office for a salary premium, highlighting remote work's critical value.
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Precision OT unveils QSFP28 100ZR transceiver for networks
Fri, 22nd Nov 2024
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uc
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network infrastructure
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power / energy
Precision Optical Technologies unveils its QSFP28 100ZR transceiver, offering a cost-effective solution for 100G DWDM interfaces, enhancing network access.
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TCCA urges standards compliance for mission-critical apps
Fri, 22nd Nov 2024
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edutech
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uc
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financial systems
TCCA has highlighted the need for standards compliance in mission-critical broadband applications to enhance efficiency for critical communications users.
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Speedcast surpasses sale of 10,000 Starlink kits milestone
Thu, 21st Nov 2024
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fibre
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connectivity
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speedcast
Speedcast has surpassed the sale of 10,000 Starlink kits, marking a significant milestone in their connectivity solutions for enterprise and maritime sectors.
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Sinch achieves milestone with 1 billion RCS messages sent
Thu, 21st Nov 2024
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smartphones
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cx
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martech
Sinch has surpassed 1 billion Rich Communication Services messages delivered globally in 2024, heralding a new era in business messaging.
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How SecOps can leverage AI and automation for faster, smarter incident management
Thu, 21st Nov 2024
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firewalls
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advanced persistent threat protection
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breach prevention
Security operations teams face increasing cyber threats, but AI and automation offer crucial tools for faster, smarter incident management.
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Semperis expands in Australia after USD $125m funding
Thu, 21st Nov 2024
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edutech
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uc
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ransomware
Semperis is expanding in Australia following a USD $125 million funding boost, targeting enhanced cyber resilience amid rising ransomware threats.
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How organisations can upgrade an ERP system that’s no longer working for the business
Thu, 21st Nov 2024
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erp
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customer service
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user interface
Outdated ERP systems hinder businesses, causing inefficiencies and slow growth; upgrading to tailored, cloud-based solutions can enhance performance.
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IoT cybersecurity market set to hit USD $60 billion by 2029
Thu, 21st Nov 2024
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cloud security
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advanced persistent threat protection
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xdr
A Juniper Research study predicts the global IoT cybersecurity market will soar to USD $60 billion by 2029, driven by the rising adoption of IoT devices.
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How businesses can meet the challenges of restricted consumer spending
Thu, 21st Nov 2024
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cx
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martech
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personalisation
As consumer spending tightens due to rising costs, businesses are turning to innovative loyalty programs to provide financial relief and foster brand connections.
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Atturra wins dual honours at Boomi's APJ Partner Summit
Thu, 21st Nov 2024
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digital transformation
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partner programmes
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ai
Atturra has garnered two prestigious awards at Boomi's 2024 APJ Partner Summit in Sydney, being named ANZ Partner of the Year and APJ Services Partner of the Year.
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Hornetsecurity launches DMARC Manager to enhance email security
Thu, 21st Nov 2024
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email security
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cybersecurity
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dmarc
Hornetsecurity has unveiled DMARC Manager, a tool designed to simplify email security for organisations managing multiple domains amid rising fraud threats.
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UK firms risk GBP £4.5bn losses due to poor service
Wed, 20th Nov 2024
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cx
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martech
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hcm
UK businesses could face losses of up to GBP £4.5 billion during the holiday season due to inadequate customer service, new research by Qualtrics reveals.
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Shure introduces MXA902 conferencing kit for modern offices
Wed, 20th Nov 2024
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uc
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collaboration
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connectivity
Shure unveils the MXA902 + ANIUSB-MATRIX Audio Conferencing Kit, designed to enhance audio quality and simplify installation for Microsoft Teams and Zoom Rooms.