Employers may reach frontline staff faster during outages and evacuations, with 8x8 Resolve logging acknowledgements across multiple channels.
Australian contact centres now face tougher scrutiny as psychosocial risk rules make workload design a legal issue, not just an HR one.
The rollout deepens Apple's AI push, but some users in Europe and China will miss key features as Siri's remake arrives later in beta.
Mining operators are set to gain safer, more reliable site connectivity as Epiroc adds Ericsson's LTE and 5G products to its portfolio.
The early-access tool could help executives and account managers spot renewal risks and customer feedback hidden in calls, chats and emails.
Businesses will get cheaper storage and wider backup coverage as Synology adds SATA-based systems, object storage and AI tools to its roadmap.
Demand for AI and cloud capacity is turning Hong Kong into a gateway for firms seeking low-latency access to Mainland China.
Manual data wrangling at the City of Melbourne is being replaced by a single AI platform supporting more than 700 datasets and 40 use cases.
AI-driven oversight and call handling could help organisations keep customer service consistent as Teams becomes their main workspace.
Enterprises could cut integration work and security risk as pre-tested FlexPod systems are aimed at production AI deployments and edge use cases.
Patients speaking other languages could get faster support as Monash Health tests AI translation across its hospitals and clinics.
Tasmania is set for its first new subsea fibre link in more than 20 years, boosting resilience and adding a direct Sydney route.
Operators risk higher costs and fragmented networks unless 6G migration is simplified, with standards still expected in the early 2030s.
Partners across North America, EMEA and ANZ were rewarded for bookings growth and new customer wins in 8x8's 2026 fiscal year.
Backed by AUD $13.6 million in funding, the scheme could let owners cut bills and earn income by feeding power back to the grid.
Businesses wanting to keep AI data on site are being targeted with tools for local model training, edge inference and remote updates.
Joint customers can search distributed telemetry without centralising it, cutting storage and ingestion costs across hybrid cloud and private systems.
Australian small firms get a faster way to reach customers as Constant Contact adds SMS to its email and social marketing platform.
Production infrastructure teams can now deploy governed AI agents, after Itential opened FlowAI to general availability following six months of testing.
Australian buyers can save up to AUD $400 on Xiaomi's new 17T handsets, as EOFY offers bundle discounts, gifts and storage upgrades.
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