TelcoNews Australia - Telecommunications news for ICT decision-makers

About Gaurav

Gaurav Sharma mugshot photo
Gaurav Sharma
Journalist
Gaurav is a news media entrepreneur who advocates journalism for diversity. A mechanical engineer by training, he has worked extensively in Singapore and India; and has launched two multicultural newspapers - Multicultural Times and The Migrant Times. These days, he also looks after outreach and partnerships at a tech start-up, Talk With Me, which is a fully customisable app to build social skills in autism.
FYI, this is an ex-employee of TechDay.

Stories by Gaurav - Page 18

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Verint introduces its enterprise experience management solution
Sat, 17th Jun 2023
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data analytics
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cx
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martech
Verint enterprise experience management consolidates customer listening posts and unifies unstructured data across the enterprise.
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Verint empowers contact centre users with engagement data insights
Sat, 17th Jun 2023
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uc
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cx
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martech
Powered by Verint Da Vinci AI, Verint engagement data insights delivers no code, training, or self-service data access 24/7.
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Verint Da Vinci AI leverages the latest AI innovations
Sat, 17th Jun 2023
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paas
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cx
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martech
Verint has introduced new Verint Da Vinci AI capabilities built on proprietary and commercially available AI models.
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Verint launches open CCaaS platform offering flexibility
Sat, 17th Jun 2023
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uc
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paas
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cx
Verint unveils next-generation contact centre as a service (CCaaS) transforming the contact centre landscape at the Engage 2023 customer conference.
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Advertising agencies in the US will automate 7.5% of jobs by 2030: Forrester
Fri, 16th Jun 2023
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it automation
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genai
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llms
By 2030, US advertising agencies and related services companies will lose 32,000 jobs to automation, about 7.5% of the agency workforce.
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Marketers look to generative AI as customer expectations increase: Adobe
Fri, 16th Jun 2023
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cx
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martech
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genai
As demand increases, ANZ marketing professionals look to generative AI for assistance with the workload, creativity, and customer reach.
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WSO2’s developer platform on Microsoft Azure Marketplace now
Fri, 16th Jun 2023
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saas
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paas
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public cloud
With streamlined access to the SaaS Choreo IDevP, Microsoft Azure customers can bring new cloud-native apps and digital services to market faster.
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Secure I.T. installs a micro data centre at Barnet Hospital’s ICU
Fri, 16th Jun 2023
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datacentre infrastructure
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hyperscale
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edge computing
The new edge microdata centre provides critical network services and communications for the operational side of the ICU.
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archTIS partners Janusnet to offer dynamic data protection
Fri, 16th Jun 2023
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firewalls
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data protection
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network security
The integration allows customers to easily combine Janusseal’s robust classification with NC Protect’s dynamic access and protection capabilities.
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Quadient’s AI-powered finance cloud solutions surge in demand
Fri, 16th Jun 2023
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edutech
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ai
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healthtech
There’s been a surge in momentum for Quadient’s finance tools, with new customers for these making up almost a third of the company's new software customers.
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Evolution Data Centres announces JV with Central Pattana
Fri, 16th Jun 2023
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datacentre infrastructure
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hyperscale
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dc
The joint venture agreement will design, build and operate a state-of-the-art carrier-neutral data centre in central Bangkok.
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Auctane expands portfolio after acquiring Return Rabbit
Fri, 16th Jun 2023
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cx
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martech
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supply chain & logistics
The acquisition advances Auctane's commitment to enhancing end-to-end delivery experiences and aids the company's portfolio of multi-carrier shipping solutions.
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Hexaware builds a metaverse for Aditya Birla Capital customers
Fri, 16th Jun 2023
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partner programmes
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ar, vr & metaverse
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financing
Aditya Birla Capital has collaborated with Hexaware to build an immersive metaverse experience, elevating customer engagement.
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Industrial cybersecurity market to be US$43.5 billion by 2032: FMI
Fri, 16th Jun 2023
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iot security
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cybersecurity
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security vulnerabilities
The market for industrial cybersecurity is anticipated to grow at a CAGR of 7.7% and reach US$43.5 billion by 2032.
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The market for AI in health to be US$189 billion by 2032: FMI
Fri, 16th Jun 2023
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robots
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wearables
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data science
The global artificial intelligence in healthcare market is projected to register a 38.5% CAGR and reach US$181.8 billion by 2032.
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Eden Exchange’s report reveals tech critical for franchising success
Fri, 16th Jun 2023
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paas
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digital transformation
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iaas
Eden Exchange’s report highlights the impact of technology, internal migration and changing demographics on Australia’s rapidly evolving franchising landscape.
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ACY Securities partners with Currencycloud to aid trade market access
Fri, 16th Jun 2023
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paas
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martech
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commerce systems
ACY Securities partners with Currencycloud to accelerate their clients' access to trade in the global market using Currencycloud’s plug-and-play platform.
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1 in 3 UK customers wary of AI-generated ads: Menlo Security
Fri, 16th Jun 2023
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malware
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cloud security
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ai
One in Three UK consumers believes that over half of online ads are now AI generated but are unaware of how risky they are to click on.
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Zero trust now a reality in Asia Pacific firms: Forrester
Thu, 15th Jun 2023
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firewalls
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network security
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breach prevention
Data from Forrester indicates that Asia Pacific organizations are starting to realize ZT's benefits, with its adoption increasing.
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eSports and games streaming market to be US$8 billion by 2033: FMI
Thu, 15th Jun 2023
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gaming
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uc
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digital entertainment
The global eSports and games streaming market is expected to grow by US$8 billion from 2023 to 2033, accelerating at a CAGR of 11.9%, according to FMI.