TelcoNews Australia - Telecommunications news for ICT decision-makers

Support stories - Page 7

Story image
Kinly appoints Tom Martin as CEO
Fri, 3rd Jun 2022
#
support
#
leadership
#
development
Kinly, a leading video collaboration services provider, has appointed Tom Martin as its new CEO to further develop the company's impressive growth.
Story image
Cevo appoints Garry Asprey-Sharman as dedicated partnerships manager
Fri, 6th May 2022
#
hyperscale
#
public cloud
#
cloud services
Technology consultancy Cevo appoints Garry Asprey-Sharman as new partnerships manager to drive relationships with Amazon Web Services (AWS).
Story image
NICE appoints Russell Jones as Head of Channel for ANZ
Tue, 26th Apr 2022
#
uc
#
support
#
contact centre
Nice has expanded its ANZ channel team with the appointment of Ben Eldridge and the promotion of Russell Jones.
Story image
NICE appoints Ben Eldridge & Russell Jones as Head of Channel
Tue, 26th Apr 2022
#
uc
#
customers
#
support
Nice expands ANZ channel team, appoints Ben Eldridge to enhance support for partners; Russell Jones to be Head of Channel for ANZ.
Story image
Ribbon Communications becomes ecosystem partner with Microsoft
Thu, 21st Apr 2022
#
uc
#
partner programmes
#
microsoft
Ribbon Communications partners with Microsoft to support Operator Connect Accelerator for Microsoft Teams, simplifying access to telecom services.
Story image
Lenovo announces significant updates to channel framework
Tue, 12th Apr 2022
#
partner programmes
#
lenovo
#
support
Additional updates include further investment into channel leadership and teams, new incentive programs, and evolved tools for ease of engagement.
Story image
How free migration tools compare with paid solutions
Fri, 8th Apr 2022
#
data analytics
#
public cloud
#
martech
Migrating to the cloud? This article explores the advantages and drawbacks of free migration tools from Microsoft and Google compared to third-party solutions.
Story image
Logitech launches new service model for ANZ users
Wed, 6th Apr 2022
#
uc
#
video conferencing
#
logitech
The Logitech Select service will encompass an all-in-one service plan that ensures video collaboration solutions are available when teams need them the most.
Story image
Accenture and Microsoft Asia support 33 businesses in APAC with Project Amplify
Thu, 25th Nov 2021
#
healthtech
#
cleantech
#
microsoft
The investment focuses specifically on social impact and sustainability, by helping APAC businesses scale emerging solutions and business models.
Story image
Digital transformation in ANZ hindered by lack of skills support
Thu, 11th Nov 2021
#
edutech
#
digital transformation
#
e-learning
Digital skills development support for higher education faculties in Australia and New Zealand is lacking, according to research by D2L.
Story image
Juniper Networks launches AI-powered support solution for Junos portfolio
Fri, 5th Nov 2021
#
ai
#
cloud services
#
juniper networks
Juniper Networks unveils AI-driven support solution, Juniper Support Insights, to improve network efficiency and provide actionable insights.
Story image
Cato adds SASE support accreditation, appoints channel exec
Tue, 14th Jul 2020
#
firewalls
#
network infrastructure
#
network security
Cato Networks launches channel accreditation for SASE support and appoints Anthony D'Angelo to executive team.
Story image
CareAR integrates AR support solution with ServiceNow
Tue, 30th Jun 2020
#
crm
#
martech
#
ar, vr & metaverse
CareAR is an augmented reality visual support platform that helps enterprises add AR capabilities to their service experience.
Story image
Third-party support cemented with Rimini Street win
Thu, 30th Aug 2018
#
support
#
oracle
#
rimini street
Rimini Street seeks a further US $41.3m in appeals after Court rules third-party support is in lawful competition with direct maintenance services.
Story image
AppDynamics adds new tier to partner programme
Thu, 2nd Aug 2018
#
partner programmes
#
cloud services
#
support
AppDynamics expands partner program with new Pioneer tier, offering training, support and collaborative opportunities for partners.
Story image
How telcos can win the CX race
Wed, 1st Nov 2017
#
crm
#
uc
#
cx
Maintaining a high standard of CX is now the key differentiating factor between industry leaders and laggards.
Story image
Comodo gives MSPs one year of free help desk support
Tue, 12th Sep 2017
#
partner programmes
#
support
#
managed services
Comodo says the 24/7 Help Desk gives MSPs the power to surpass client expectations and delivers superior service.
Story image
Exclusive: Rackspace launches support for Microsoft Azure Stack
Thu, 10th Aug 2017
#
hybrid cloud
#
public cloud
#
microsoft
Rackspace will offer 24x7 operational support and expertise for the solution, with support for deployments and the associated workloads.
Story image
Binary Tree ups partner certification push, aims to triple certified partners
Mon, 31st Jul 2017
#
it training
#
microsoft
#
collaboration
Binary Tree is hoping to triple the number of certified partners in the next six months with a certification push.
Story image
emt Distribution adds Matrix42 to cyber security portfolio
Wed, 5th Jul 2017
#
cloud services
#
support
#
resellers
emt Distribution partners with Matrix42, enhancing cyber security with advanced workspace management tools in ANZ.