The Ultimate Guide to Software-as-a-Service
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Software-as-a-Service (SaaS).
What to know about Software-as-a-Service
Software-as-a-Service (SaaS) has become a transformative model in the delivery of software, enabling businesses to access applications over the internet on a subscription basis. This approach offers agility, scalability, and cost efficiency, eliminating the traditional need for on-premises installations and enabling seamless updates and integrations.
The vast array of recent developments in the SaaS sector showcases its role in driving digital transformation across industries. Topics such as cloud migration, security challenges, partner ecosystems, and AI-powered innovations feature prominently. Readers can explore how organizations navigate complex software portfolios, leverage analytics, and address cybersecurity in a rapidly evolving cloud environment.
Whether you're interested in the market growth drivers, emerging technologies like AI and edge computing, or strategies for optimizing SaaS adoption and management, the stories under this tag provide valuable insights. They highlight evolving vendor models, reseller roles, and the increasing importance of multi-cloud strategies, offering a comprehensive view of how SaaS solutions continue to reshape business operations worldwide.
Australian Software-as-a-Service News
Regional stories with direct local relevance
Robotic Marketer launches all-in-one marketing platform
By tying strategy to revenue outcomes, the platform aims to help mid-sized firms prove marketing's return and cut tool sprawl.
Bulla Dairy Foods adopts Luminance AI for contracts
Manual review time has fallen sharply at the Australian dairy producer, which is using AI to speed negotiations and track obligations.
Infios adds vaibe gamification to warehouse software
The move aims to lift warehouse staff productivity by linking gamified engagement tools with Infios's execution software.
Konica Minolta Australia named cloud print leader again
Cloud print is becoming a mainstream priority as most organisations balance rising costs, hybrid-work security risks and data-governance concerns.
Pinch Payments opens national hackathon with AUD $50K
Developers can win AUD $50,000 by building payment tools on the firm's API, with finalists pitching to fintech investors after a week-long sprint.
Budgetly launches AI bookkeeping for Australian SMEs
Australian SMEs could save hours on month-end admin as Budgetly automates transaction coding, GST checks and receipt reviews on selected plans.
Analyst Insights
Research and market analysis connected to Software-as-a-Service
IDeaS named leader in IDC hospitality revenue study
Atlassian adds Jira tools for AI-native software teams
VIVERE Group picks Rimini Street to support SAP ECC
IDC survey flags networking bottlenecks for agentic AI
Konica Minolta Australia named cloud print leader again
Featured News
Future of enterprise software is agentic apps, says Oracle
Oracle is targeting a common blocker to AI adoption by adding governance, human checks and audit trails to its agentic app builder.
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OnBoard says board AI policy key, but lags behind in adoption
Most boards are using AI, but formal guidelines are still missing as adoption races ahead of governance, OnBoard's survey found.
Agentic AI creates enterprise challenge beyond LLM boom
Enterprises face rising costs and governance gaps as thousands of AI agents begin operating alongside staff across multiple systems.
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CorPlan launches CoreEPM: Rapid return AI-powered Business Intelligence
By replacing spreadsheets and manual finance work, the new platform aims to cut months-long implementation times and free staff for higher-value tasks.
Data storage gets profitable as Exaba targets US expansion
Exaba's local cloud storage pitch could give US managed services providers higher margins as it challenges AWS and Azure in a crowded market.
Storage to strategy: Everpure pivots to data intelligence
Enterprises wrestling with AI readiness and data sovereignty may gain clearer governance as Everpure adds a new intelligence layer.
'Strong partnership': Canva, OpenAI team up for hackathon
Hundreds of admin hours are draining staff time from lifesaving, research and STEM work at Australian nonprofits.
AI agents multiply risk, says DigiCert chief product officer
Many firms cannot see where their AI agents are, leaving identity, policy and supply-chain risks to grow as deployments scale.
Expert Columns
Flexible workspace has become a managed-services play for MSPs and integrators
AI is rewriting the rules of dealmaking
A Guide for Procurement Leaders: Why Building Your Own Sourcing AI Isn't Worth the Wait
The Essential Eight is being retired, here's what that means for your cyber programme
Extending WFM Technology to the Retail Sales Floor
Agentic AI will soon run your service desk. The real question is who controls it
Three ways Australian banks can reinvent SME banking
What your EOFY close is telling you about your finance systems
The hidden operational risk behind eCommerce growth - and how to fix it
AI fluency: A skeptic's guide to the skill that snuck up on product teams
Interviews
Interviews and video coverage from the network
Future of enterprise software is agentic apps, says Oracle
OnBoard says board AI policy key, but lags behind in adoption
Agentic AI creates enterprise challenge beyond LLM boom
CorPlan launches CoreEPM: Rapid return AI-powered Business Intelligence
Data storage gets profitable as Exaba targets US expansion
Recent Software-as-a-Service News
monday.com flags Australian firms' coordination tax
A survey of 385 workers suggests poor handovers, rework and meeting overload are draining productivity across Australian and New Zealand firms.
Biza wins four CDR lenders & adds three executives
Its early lead in Australia's Consumer Data Right non-bank lending rollout now spans more than half of the first wave of lenders, while adding three executives.
ESGAgent.ai raises seed funding to automate compliance
Rising reporting and safety demands are creating demand for software that can replace spreadsheets and consultants in heavy industry.
Australian firms rush AI adoption amid rising risks
Boards face mounting pressure to set AI rules now, as faster adoption is exposing Australian firms to data, workforce and security risks.
Warburg Pincus takes stake in Australian CreditorWatch
The Australian credit-reporting firm plans to expand staff and technology after Warburg Pincus agreed to invest, with terms undisclosed.
OpenAI launches ChatGPT Work & GPT-5.6 in Australia
Australian users can now automate office tasks across apps and files as OpenAI rolls out ChatGPT Work and GPT-5.6 nationwide.
CommBank rolls out Microsoft-built customer service AI
The bank says the platform is already resolving more enquiries end to end, as it replaces legacy systems across 2 million monthly conversations.
In-house legal teams see AI returns in Legora study
AI is helping corporate lawyers answer stakeholders faster, with 97% of legal leaders in a new study citing quicker responses.
Flexible workspace has become a managed-services play for MSPs and integrators
As flex space grows, operators are turning their floors into recurring managed-network and security contracts for MSPs and integrators.
Australian firms warned over AI brand visibility race
Half of Australians now use generative AI, giving brands less than two years to shape how systems describe them to customers.
Bank of Sydney goes live on Infosys Finacle on AWS
Customers at Bank of Sydney should see faster payments and more self-service after its core banking systems moved to AWS.
Humanforce launches AI tools for frontline HR teams
Frontline employers could cut compliance gaps and manual training admin as Humanforce links AI reporting with automated learning assignments.
Subiaco completes major digital overhaul with TechnologyOne
Residents in Subiaco can now lodge requests, pay bills and track applications in one portal after a three-year council system overhaul.
The Essential Eight is being retired, here's what that means for your cyber programme
Organisations will need to widen cyber planning beyond a checklist as Australia moves to replace the Essential Eight with risk-based Essentials guidance.
Urbsurf lifts bookings with redesigned online system
Higher conversion and fewer abandoned carts are boosting URBNSURF's online sales after a simpler booking flow cut checkout time by 31%.
Canopy Clinical Research picks Clinrol for recruitment
Recruitment delays at Canopy's sites could ease as a dedicated platform is set to cut missed follow-ups and lift enrolment rates.
Australia replaces Essential Eight with new Essentials
Australian businesses face a new cyber baseline as regulators move to align guidance with cloud, SaaS and AI-driven threats.
Affinity MSP tops Australia in global MSP 501 ranking
The Melbourne-based provider's top-70 finish signals Australian MSPs can compete on recurring revenue, growth and business health globally.
Zoho doubles Adelaide headcount as growth shifts regional
Adelaide is now the centre of Zoho's Australian operations, after the software group doubled local staff as revenue and customers climbed.
AI is already running inside the enterprise. Is Australia ready?
Australian firms are using AI at scale, but many lack the visibility to stop shadow tools, agentic access and rising incidents.
Job Moves
Five Faces Appoints Richard Alcock AO as Board Chair
Kablamo appoints Troy Bebee to lead Google Cloud push
WiseTech Global names Zubin Appoo as new Chief Executive
JAGGAER appoints Andrew Roszko as Chief Executive Officer
Biza.io expands team to boost non-bank lender CDR services
Quanton appoints Chris Wyman to lead Australia growth push
Joel Smith named CEO as Affinity Payroll eyes major growth
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Pendula appoints Lance Callaghan as Head of Information Security
TriSearch appoints Chris Gibbs, technology veteran, as CEO
