Retail stories - Page 12

Rising violence has prompted retailers and healthcare in Australia and New Zealand to adopt Motorola's body-worn cameras, boosting frontline staff safety.

AI integration and data quality issues are hindering progress in transportation management, with 48% of organisations losing over 10% of budgets to errors and disruptions.

Australian shoppers use an average of 4.8 touchpoints for product discovery, blending online search, social media, and influencer input amid easing cost pressures.

US Prime Day online sales soared to USD $24.1bn, a 30.3% rise year-on-year, with mobile shopping driving over half of the revenue during the July event.

Prime Day in Australia gains momentum as shoppers seek bargains amid rising living costs, with retailers leveraging discounts and omnichannel strategies for growth.

Endava appoints Alastair Lukies as Chief Engagement Officer and Rob Machin as Chief People and Locations Officer to boost AI-led growth and global engagement.

Amperity has been named a leader in the IDC MarketScape 2025 for retail customer data platforms, praised for AI-driven tools and data unification.

Retailers can boost winter profits by improving order fulfilment through smart inventory use, localised sales, AI integration, and aligned advertising strategies.

HCLTech partners with OpenAI to integrate generative AI into its platforms, aiding enterprises in sectors like finance and healthcare to adopt AI at scale securely.

HCLTech partners with OpenAI to integrate AI products into services, boosting global enterprises' digital transformation and operational efficiency.

Discovery Consulting has appointed Su Soe as SAP S/4HANA Solution Advisory Lead to drive its national ERP and cloud transformation initiatives.

Lenovo expands Hybrid AI Advantage with new services and partnerships, aiming to boost enterprise AI adoption and improve infrastructure efficiency.

Adairs reports AUD $5 million annual savings after bringing its supply chain in-house with Manhattan SCALE, boosting efficiency and customer fulfilment.

Puma has partnered with Adyen to unify payment systems across Asia Pacific stores and events, boosting efficiency and delivering a seamless customer experience.

In 2025, AI will revolutionise customer experience, with 86% of US consumers recognising its value and a shift towards faster, digital-first service.

AI agents will transform retail loyalty by acting as personal concierges, optimising offers, and demanding trust and transparency in shopping experiences.

GreyOrange partners with LogiQ-On to distribute its AI-driven gStore retail platform across Australia and New Zealand, enhancing inventory and store operations.

Blue Yonder has won Snowflake's 2025 Retail & Consumer Goods Data Cloud Product Partner of the Year award for its AI-driven supply chain innovations.

Australian and New Zealand grocers are set to boost profits and engagement by adopting AI-driven personalisation and loyalty strategies in 2025/2026.

Dentsu has integrated in-store eye-tracking data from Co-op Media Network into its tool, enhancing media planning with real-world retail attention insights.