Retail stories

Syndigo rolls out SynapseGo to let marketers and eCommerce teams trigger approved product data workflows by chat, aiming to cut manual effort.

Pacvue unveils AI agent to speed up commerce media workflows, with Amazon Ads support at launch and approval-based campaign changes in one system.

Retail shifts as AI agents move from recommending products to completing purchases, forcing brands to make catalogues legible to machine buyers.

LoyaltyLion brings back its Loyalty Connect virtual series, with more than 20 speakers set to unpack retention tactics as acquisition costs climb.

Shoppers increasingly prefer human-led social posts over AI-generated material, with Gen Z driving brands towards micro-influencers and niche creators.

Australians wary of AI fraud checks as Experian data shows 56% have faced online scams or identity theft, with millennials hit hardest.

Private equity-backed firms use paid AI tools more than most peers, but many still struggle to turn sponsor pressure into practical finance gains.

Seattle tops Karat's 2026 engineering talent rankings as Toronto, Chicago and London surge in a shift away from traditional tech hubs.

Six Degrees refreshes its brand with a human-first recruitment message, arguing experienced consultants still matter more than automation in senior hiring.

Tech Mahindra and ParkourSC deepen AI supply chain tie-up to target pharma and cold chain customers across global markets.

Thales report finds weak login and sign-up flows are pushing users away, as trust in AI, data handling and digital services remains low.

AskNicely unveils Ask NiceAI to help managers at multi-site service businesses turn scattered customer feedback into faster, data-backed action.

MongoDB deepens APAC partner strategy with invite-only programme, aiming to speed legacy system upgrades and AI rollout across the region.

Australia's central bank will outlaw card surcharges and squeeze interchange fees, forcing merchants, banks and payment firms to rethink costs.

Australian and New Zealand businesses are being urged to harden cloud defences as experts warn of identity flaws, misconfigurations and AI-fuelled attacks.

Stelia and Nokia link AI platform and networking tech to help enterprises run governed, reliable workloads across distributed sites.

Dubber trims observability run costs by 25% after shifting to Grafana Cloud, simplifying metrics, logs and monitoring across its global platform.

Omnissa warns AI tools are surging across workplace devices while patching, encryption and stability gaps widen, especially in regulated sectors.

Syndigo unveils Synapse, an agentic AI platform to automate complex product data workflows for brands and retailers at scale.

Manhattan wins the ABA100 Supply Chain Innovation Award in Australia for its AI-driven, cloud-native Active Warehouse Management platform.