Retail stories
Insolvencies in the industry are now more than three times the national average, as diesel, landfill levies and debt costs squeeze margins.
Retailers risk losing disabled customers as 87% still cannot complete a typical shopping journey independently, a report finds.
The tie-up could speed customer service automation for regulated sectors, with first joint deals already closed and roll-outs due in weeks.
Azure customers will soon be able to buy and run Commvault's recovery tools inside Microsoft's cloud, simplifying cyber resilience and procurement.
The appointment strengthens Avalara's push in Australia and New Zealand, where it is targeting more customers in retail, logistics and exports.
Accurate address data is now helping firms cut delivery errors, price risk and target customers more precisely across multiple sectors.
Brands using large image libraries could cut video production costs as Cloudinary folds generation, moderation and editing into one workflow.
European firms can now embed regulated accounts and cards into their apps as bunq widens its banking-as-a-service push beyond Blockrise.
Customer service teams can now build and monitor AI agents more easily, with Zoom adding testing, quality controls and outcome-based pricing.
Product teams may get concepts to review in minutes rather than months as the new service aims to speed early decisions on brand fit and compliance.
Retailers are seeing more than four in five major supply chain decisions run into trouble, with unintended trade-offs hitting operations elsewhere.
Wholesale merchants can now cut manual reconciliation as Shopify B2B orders land in QuickBooks as invoices with payment sync.
Teenagers at Stamford Bridge are learning budgeting through a football club simulation as FICO begins its first UK financial education push.
As AI recommendations shape shopping, 63% of US consumers say they would switch brands for a better offer, Amperity found.
Frustration is rising as nearly half of UK shoppers report poor AI recommendations, while most retailers say eCommerce upgrades have slipped.
Retailers face stock shortages as 84% of fans say they will travel for unavailable items, with average losses pegged at GBP £116,836.
Small firms taking card payments by phone face fraud, chargeback and compliance risks that Gamma says have been overlooked.
Clear warranties and return policies may be needed to turn US interest in refurbished gadgets into sales, the survey found.
UK clients could see agentic AI projects prototyped in four weeks as Deloitte expands its Google Cloud alliance and trains 1,000 staff.
The gap leaves many retailers exposed, as most feel pressure to adopt AI yet fewer than half have a clear plan for doing so.