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Quality Management Stories - Page 10

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Quality Management stories

Strategies for avoiding digital transformation failures
Network Infrastructure

Strategies for avoiding digital transformation failures

DX fails without strategy, despite tech focus, with stakeholder buy-in & cultural change key in global markets.

By Tania Mushtaq • 6 min read • Sat, 10th Nov 2018
Twilio acquires contact centre software company Ytica to push workforce optimisation
Customer Relationship Management

Twilio acquires contact centre software company Ytica to push workforce optimisation

Cloud communication platform Twilio now has another notch under its belt, after the successful acquisition of contact centre software company Ytica.

By Sara Barker • 2 min read • Wed, 12th Sep 2018
Verint takes CX to new heights with in-demand AQM solution in APAC
Customer Relationship Management

Verint takes CX to new heights with in-demand AQM solution in APAC

Verint transforms customer experience in APAC with its high-demand AQM software, enabling telcos to simplify quality management through advanced AI solutions.

By Sara Barker • 4 min read • Thu, 12th Jul 2018
DXC Red Rock looking for NZ analytics leadership after M-Power acquisition
Data Analytics

DXC Red Rock looking for NZ analytics leadership after M-Power acquisition

The company says the opportunity to employ an 'experienced consulting leader' has come about as a result of the M-Power acquisition.

By Patrick Martlew • 2 min read • Tue, 22nd May 2018
Beijing Sansec takes cryptographic solutions to RSA Conference
Encryption

Beijing Sansec takes cryptographic solutions to RSA Conference

Sansec, which is headquartered in Beijing, China, says it is committed to information security solutions & services based on cryptographic technology.

By Sara Barker • 2 min read • Mon, 23rd Apr 2018
New entrant to UK colocation market declares data centre open
DataCentre infrastructure

New entrant to UK colocation market declares data centre open

UK startup IP House has officially opened its doors for business with a high-spec data centre located on the fringes of London's financial district.

By Ashton Young • 3 min read • Tue, 27th Mar 2018
IDC report: global AI spend to reach US$19 billion in 2018
Open source

IDC report: global AI spend to reach US$19 billion in 2018

Global spending on AI systems is projected to hit USD $19.1 billion in 2018, up 54.2%, as per IDC. Retail to lead, surpassing banking.

By Patrick Martlew • 4 min read • Tue, 27th Mar 2018
NZ central and local Govt partnership deploy Promapp for quality management
Promapp

NZ central and local Govt partnership deploy Promapp for quality management

Promapp will support the provision of GoShift's centrally held QMS by providing the capability to standardise policy and procedures.

By Kai Ping Lew • 2 min read • Thu, 25th Jan 2018
Oracle NetSuite unveils host of new products, partner wins at SuiteConnect
Hyperscale

Oracle NetSuite unveils host of new products, partner wins at SuiteConnect

A new data centre, increased functionality, more products, and enhancements to the partner programme were announced.

By Sean Mitchell • 8 min read • Thu, 5th Oct 2017
Customers will turn their backs if data breach disclosure isn't done right - survey
Customer Relationship Management

Customers will turn their backs if data breach disclosure isn't done right - survey

Of 3035 customers worldwide, 43% said they would never return to a company following a data breach and poor rectification methods.

By Sara Barker • 3 min read • Wed, 27th Sep 2017
Eclipse inks Experian reseller deal to keep dodgy data out of CRM migrations
Customer Relationship Management

Eclipse inks Experian reseller deal to keep dodgy data out of CRM migrations

Microsoft Gold partner Eclipse has signed a deal to provide Experian data quality products across Australia and New Zealand.

By Heather Wright • 2 min read • Mon, 10th Jul 2017
CITIC Telecom commits to cloud security with new certification
Cloud Security

CITIC Telecom commits to cloud security with new certification

CITIC Telecom has become the first IaaS provider to receive the ISO 27017 cloud security certification in Hong Kong.

By Sara Barker • 2 min read • Tue, 9th May 2017
IDC: All enterprises must understand and plan for cognitive/AI
Artificial Intelligence

IDC: All enterprises must understand and plan for cognitive/AI

IDC is urging all enterprises to understand and plan for the adoption and use of cognitive and AI systems, as spend on the technologies surges.

By Heather Wright • 3 min read • Tue, 4th Apr 2017

Stories from Other Regions

Quality Management stories

Blockchain powered eco-towers set to take to the skies
Smart Cities

Blockchain powered eco-towers set to take to the skies

Hangzhou’s proposed towers could ease water and energy pressures if approved, as the mixed-use scheme remains under review.

By Michael Curreen • 2 min read • Mon, 26th Nov 2018
97% of Chorus subcontractors fail employment standards inspection
Unified Communications

97% of Chorus subcontractors fail employment standards inspection

73 of 75 inspected subcontractors found to be in breach of minimum employment standards, which could have ramifications across the channel.

By Staff Writer • 2 min read • Mon, 8th Oct 2018
Drug Detection Agency calls for regulation, certification and accreditation
Risk & Compliance

Drug Detection Agency calls for regulation, certification and accreditation

Accreditation standards are needed to prevent faulty drug tests from putting workers at risk and costing them jobs or income.

By Michael Curreen • 3 min read • Thu, 28th Jun 2018
Leading construction health check provider joins forces with construction productivity software leader
Software-as-a-Service

Leading construction health check provider joins forces with construction productivity software leader

Real-time project data will now flag delays earlier for builders, as Acuite and PlanGrid link dashboards to improve margins and safety.

By Michael Curreen • 4 min read • Fri, 6th Apr 2018
Mobile devices perfect for safety software
Airlines

Mobile devices perfect for safety software

Mobile reporting is speeding safety incident logging and compliance in remote industries, helping firms capture data in real time and cut risk.

By Geoff • 7 min read • Thu, 20th Jul 2017