TelcoNews Australia - Telecommunications news for ICT decision-makers

Outsourcing stories - Page 9

The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.

IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Automation3

Five key features organisations need in an accounts payable solution

Fri, 6th Dec 2019
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it automation
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financial systems
Accounts payable automation streamlines the invoice processing workflows in an organisation, Upstream Solutions says.
Cloud10

Kemp survey shows businesses struggling with application issues

Thu, 5th Dec 2019
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Businesses face extended application deployment times due to complex load balancers, multi-cloud challenges, and lack of support, reveals Kemp survey.
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Pegasystems adds Kubernetes support to Cloud Choice Guarantee offering

Wed, 4th Dec 2019
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virtualisation
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open source
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microsoft
Pegasystems has enhanced its Cloud Choice Guarantee to include Kubernetes, enabling clients to deploy Pega on popular cloud platforms and maintain flexibility.
Digital transformation9

How to make digital transformation a success - SnapLogic

Wed, 4th Dec 2019
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digital transformation
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outsourcing
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opinion
Digital transformation is vital for business growth but complex to execute. SnapLogic suggests a strategic, well-monitored approach to reap its benefits.
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Gartner names Appian customers' choice for enterprise low-code application platforms

Wed, 4th Dec 2019
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lcnc
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software development
To qualify for Customers' Choice distinction, vendors must achieve an overall rating (out of 5 stars) equal to or higher than the mean rating for that market.
Leader3

Gartner names InterSystems leader in operational database management systems

Tue, 3rd Dec 2019
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healthtech
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outsourcing
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gartner magic quadrant
Gartner has recognised InterSystems as a Leader in its 2019 Magic Quadrant for Operational Database Management Systems, praising its robust data platform.
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Infosys selected to update Aussie welfare entitlement system

Mon, 2nd Dec 2019
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dr
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digital transformation
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cloud services
Infosys to modernise Australia's welfare system with new Entitlement Calculation Engine, aiming at efficient policy implementation and operational savings.
Digital transformation8

APAC DX threatened by lack of business alignment

Mon, 2nd Dec 2019
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uc
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digital transformation
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martech
APAC digital transformation efforts face significant hurdles, with misalignment between CIOs and IT teams threatening progress in AI and RPA integration.
Accelerate4

SUSE launches services to facilitate IT transformation journey

Fri, 29th Nov 2019
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digital transformation
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apm
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software development
SUSE launches SUSE Discovery Services and SUSE Assist: Design Services to aid businesses in every phase of their IT transformation projects.
Leader

Gartner recognises Pega in low-code application platforms report

Fri, 29th Nov 2019
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rpa
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apm
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lcnc
Pegasystems has received the highest score in the Enterprise IT Composite Applications category in a report by Gartner.
Digital transformation7

Unisys launches CloudForte for ServiceNow

Fri, 29th Nov 2019
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devops
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digital transformation
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apm
The solution aims to accelerate the deployment and implementation of cloud-based digital transformation services.
Partnerships4

Rockwell Automation joins forces with Accenture, Microsoft, to simplify digital transformation

Fri, 29th Nov 2019
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digital transformation
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iot
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iiot
Rockwell Automation's new Digital Partner Program streamlines industrial IoT implementations by connecting customers to digital expertise and solutions.
Screen shot 2019 11 28 at 4

The devil is in the data: Mitigating cloud migration risks

Thu, 28th Nov 2019
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outsourcing
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opinion
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new relic
Tech leaders in Australia and New Zealand are pushing digital transformation through cloud migration, but managing data risks is crucial to success.
It support

It's all about partnership: Secrets of success in supporting and improving legacy applications

Thu, 28th Nov 2019
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apm
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healthtech
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software development
Optimation offers a customisable support model to help businesses mitigate risk and stabilise operations. They also assist with application transition.
Alex bouma

Interview: How Optimation helps organisations step up their innovation game

Thu, 28th Nov 2019
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supply chain
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apm
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software development
Optimation is revolutionising digital transformation for NZ businesses by bridging the gap in legacy application support and innovation outsourcing.
David norman

Case Study: Optimation helps Medical Council unlock the power of low-code

Thu, 28th Nov 2019
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partner programmes
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apm
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lcnc
Optimation has helped the Medical Council of New Zealand build a system for managing doctor registration and certification in the country.
Customer experience

Five ways to make customer experience transformation easier

Mon, 25th Nov 2019
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crm
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digital transformation
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cx
Too often, organisations are excited about the potential for CX transformation and embark on projects without developing a strategic approach, Intergen finds.
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Automation Anywhere advances IQ Bot to extend Intelligent Document Processing

Tue, 19th Nov 2019
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ai
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outsourcing
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bots
Automation Anywhere enhances its IQ Bot to accelerate intelligent document processing, offering expanded AI-driven capabilities and support for 10 languages.
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Harcourts chooses Nintex to advance business operations

Thu, 14th Nov 2019
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crm
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cx
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martech
Harcourts invests in Nintex Promapp to enhance global operations, streamline processes, and boost productivity for over 10,000 staff across 900 offices.
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Wipro named Leader in data centre outsourcing Magic Quadrant

Tue, 24th Sep 2019
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devops
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hyperscale
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public cloud
It was positioned as a Leader in Gartner's Magic Quadrant for Data Centre Outsourcing and Hybrid Infrastructure Managed Services, Asia/Pacific.