Outsourcing stories - Page 6
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
BlackLine announces 2024 Global & Regional Partner Awards
Fri, 14th Mar 2025
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ai
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deloitte
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outsourcing
BlackLine has unveiled its 2024 Global and Regional Partner Awards, honouring firms for advancing future-ready finance operations in a digitally evolving landscape.
Skills gap in public sector IT fuels outsourcing reliance
Wed, 12th Feb 2025
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edutech
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education, learning & training
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outsourcing
A mere 4% of public sector IT professionals believe graduates are fit for real-world roles, revealing a stark skills gap affecting project delivery.
Fortra's 2025 cybersecurity survey: key risk findings
Wed, 12th Feb 2025
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malware
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ransomware
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devops
Fortra's newly released 2025 cybersecurity survey reveals evolving threats, with 83% of professionals citing phishing as their top concern, alongside rising worries over AI.
ProHance report shows rise in global productivity hours
Tue, 17th Dec 2024
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data analytics
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it services
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productivity
ProHance's Global Productivity Benchmarking Report shows average work hours rose to 9 hours 30 minutes in Q3 2024, highlighting diverse sector trends.
Global trade challenges rise with AI & customs complexity
Thu, 28th Nov 2024
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supply chain
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ai
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outsourcing
A report reveals growing challenges in global trade, citing complex customs regulations, skills shortages, and AI's impact amid geopolitical disruptions.
Kiwi firm Orb360 enters Australian market via India model
Fri, 22nd Nov 2024
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blockchain
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clean technologies
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sustainability
New Zealand firm Orb360 is set to enter the Australian market, employing a unique model that pairs Kiwi accountants with counterparts in India.
Contact centres in 2025: Balancing AI with human empathy
Thu, 14th Nov 2024
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uc
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cx
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martech
The contact centre industry is poised for transformation in 2025, with a predicted rise in demand for human interaction as consumer preferences shift.
SolarWinds survey reveals widening IT skills gap concerns
Mon, 11th Nov 2024
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it industry
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outsourcing
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solarwinds
A recent SolarWinds survey reveals 41% of IT professionals are struggling to find qualified candidates, highlighting a significant skills gap in the industry.
Geopolitical disruptions & AI reshape global trade
Fri, 25th Oct 2024
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risk & compliance
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ai
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outsourcing
A new report by Customs Support Group reveals that geopolitical disruptions and AI challenges are severely impacting international trade operations.
AI transforms Australian accounting with 99.6% adoption
Thu, 17th Oct 2024
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edutech
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digital transformation
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blockchain
New research reveals 79% of Australian accountants see outsourcing as essential for growth, while 99.6% have embraced AI in their practices.
ProHance report reveals productivity divergence across sectors
Tue, 3rd Sep 2024
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supply chain
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healthtech
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productivity
ProHance's Global Productivity Benchmarking Report reveals stark productivity trends, with non-tech sectors seeing a 6% rise, contrasting tech's 4% decline.
The six big challenges facing Australian MSPs in 2024
Thu, 20th Jun 2024
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firewalls
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digital transformation
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hyperscale
Australian managed service providers (MSPs) are grappling with AI integration, cybersecurity threats, compliance, and competition while looking to vendors for support in 2024.
D2L unveils add-on solution to enhance corporate learning
Thu, 30th May 2024
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edutech
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uc
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collaboration
D2L Link is launched in Australia and New Zealand, a tool for corporate learning system integration, automating tasks and enhancing data accuracy.
Enhance the human connection in IT support services with AI
Thu, 9th May 2024
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data privacy
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ai
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outsourcing
Harmonising AI with human expertise, IT support services are enhancing customer experience while meeting the challenges of a rapidly evolving digital landscape.
Are we really using our Human Resources data properly?
Thu, 2nd May 2024
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hcm
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outsourcing
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payroll systems
A lot of firms grapple with optimising data use amidst HR challenges, risking invaluable insights and modern efficiencies.
Firms outsource new email security measures implementation
Thu, 25th Apr 2024
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phishing
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email security
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risk & compliance
Most firms struggle with email security protocols rolled out by Google and Yahoo, with over half opting to outsource compliance measures.
IT leaders leaning on outsourcing for DMARC implementation
Thu, 25th Apr 2024
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phishing
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advanced persistent threat protection
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email security
Majority of IT decision-makers lacking resources and expertise to implement DMARC email authentication protocol prefer outsourcing.
AI translation services save global businesses millions, study shows
Thu, 18th Apr 2024
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ai
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outsourcing
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study
An independent Forrester Consulting study reveals AI translation service, DeepL, can boost efficiency and save millions for global organisations, highlighting the strategic importance of translation in business growth.
Using data to improve the management of contingent workforces
Wed, 20th Mar 2024
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hybrid & remote work
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management
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productivity
Businesses are harnessing data to optimise the management of their contingent workforces, a trend invigorated by the remote work shift during the pandemic.
Rimini Street launches Rimini Custom to optimise business operations
Wed, 28th Feb 2024
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data analytics
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martech
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cdp
Rimini Street unveils Rimini Custom, a client-driven service aiming to extend the lifespan and increase the value of existing software, while simplifying the integration of new applications.