Outsourcing stories - Page 3
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Big consultancies linked to failing public IT projects
Fri, 13th Feb 2026
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digital transformation
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hcm
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risk & compliance
Big consultancies tied to higher failure risk in Australian public IT overhauls, as research links them to delays and cost blowouts.
Arctic Wolf unveils Aurora managed endpoint tools for MSPs
Fri, 13th Feb 2026
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ransomware
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endpoint protection
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socs
Arctic Wolf launches Aurora managed endpoint defence, rapid-response SLA and MSP admin portal to help partners scale security operations.
Virtual Spotter grows in US with lean direct debit model
Thu, 12th Feb 2026
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fintech
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financial systems
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xero
Virtual Spotter makes US its biggest market as lean direct debit model cuts gym admin by 65 hours and AUD $1.4k a month per client.
Persistent named fastest-growing global IT services brand
Wed, 11th Feb 2026
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digital transformation
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hyperscale
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hcm
Persistent named world's fastest-growing IT services brand as value jumps 22% to USD $989 million in Brand Finance 2026 ranking.
CyberArk crowns PwC 2025 Global Partner of the Year
Wed, 11th Feb 2026
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digital transformation
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hyperscale
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pam
CyberArk names PwC its 2025 Global Partner of the Year as partner-led deals surge and certification-driven identity security gains pace.
Cybage names Badhrinath Krishnamoorthy Global President
Tue, 10th Feb 2026
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digital transformation
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it services
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it industry
Cybage appoints industry veteran Badhrinath Krishnamoorthy as Global President to spearhead international growth and sharpen execution.
Nebula & Meter partner to scale global network services
Thu, 5th Feb 2026
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firewalls
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network infrastructure
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devops
Nebula and Meter team up to speed global rollouts of subscription-based enterprise networks via resellers, promising faster, consistent support.
Cybersecurity as a Service market to hit USD $83.96bn
Thu, 5th Feb 2026
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firewalls
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data protection
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ransomware
Cybersecurity as a Service market forecast to soar from USD $17.60bn in 2024 to USD $83.96bn by 2034, driven by threats and skills gaps.
C-suite leaders deploy AI, but struggle to scale it
Wed, 4th Feb 2026
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semiconductors
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hybrid cloud
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digital transformation
AI is deployed everywhere but embedded deeply in fewer than half of firms, as leaders warn integration and skills gaps risk a two-year setback.
Aspire Systems buys Assurity in AI testing expansion
Wed, 4th Feb 2026
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devops
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digital transformation
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apm
Aspire Systems acquires New Zealand-founded Assurity, creating a 900-strong quality engineering group to boost AI-driven software testing.
Kinetic IT reshapes leadership with key public hires
Mon, 2nd Feb 2026
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cx
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martech
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partner programmes
Kinetic IT names Jeremy O'Donohue managing director for state government and critical infrastructure amid wider public sector reshuffle.
Mphasis gains AWS AI Competency for generative AI work
Sat, 31st Jan 2026
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digital transformation
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hyperscale
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cx
Mphasis wins AWS AI Competency, bolstering its generative AI credentials and signalling readiness to scale enterprise deployments on AWS.
Contact centres report rising morale but AI doubts grow
Fri, 30th Jan 2026
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uc
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digital transformation
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cx
Contact centre staff report rising morale and stronger support, yet many remain uneasy and undertrained as AI tools spread through their work.
Privacy teams in Oceania face stress & budget cuts
Fri, 30th Jan 2026
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data protection
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digital transformation
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encryption
Oceania privacy teams face rising stress, shrinking budgets and smaller staff as rapid tech change outpaces compliance and risk controls.
Wipro unveils unified AI-led enterprise functions model
Fri, 30th Jan 2026
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data analytics
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digital transformation
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cx
Wipro launches a unified AI-led model to fuse consulting, transformation and operations across people, finance, supply chain and customer work.
Exclusive: SonicWall's Suroop Chandran on why security basics still fail
Thu, 29th Jan 2026
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malware
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firewalls
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data protection
SonicWall warns over 95% of cyber breaches stem from misconfigured tools, as firms lean on MSPs and cyber warranties to plug skills gaps.
HCLTech to buy Singapore wealth consultancy Finergic
Wed, 28th Jan 2026
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digital transformation
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fintech
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it services
HCLTech moves to deepen its wealth management push with a deal to acquire Singapore-based consultancy Finergic, pending approval by 2026.
Defence renews Kinetic IT deal for ICT & base support
Wed, 28th Jan 2026
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uc
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digital transformation
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partner programmes
Australia's Defence Department renews Kinetic IT deal, expanding ICT service desk and switchboard support to a national base contact centre.
Legacy PKI leaves APAC exposed to outages, breaches
Thu, 22nd Jan 2026
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devops
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digital transformation
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encryption
Legacy PKI and manual certificate management leave APAC firms exposed to outages, cyber risks and compliance failures, CyberArk warns.
HCLTech to run AI-led IT services for Team Global Express
Wed, 21st Jan 2026
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firewalls
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hybrid cloud
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digital transformation
HCLTech wins Team Global Express deal to run consolidated IT and deploy AI-led automation across logistics operations in ANZ.