The Ultimate Guide to Marketing Technologies
2025 edition
Overview
Also known as MarTech.
Planning, executing and measuring marketing activities is aided by various software systems which help manage and automate many of the functions of modern marketing personnel. Martech software supports activities including content delivery and customer experience, advertising, direct marketing (such as email and text message distribution), budget and channel management, and on the tracking side, data gathering and analysis.
Analyst reports

Gartner on MarTech & RPA
Optimizely unveils enhanced Opal AI to boost marketing ...
2 days ago

Frost & Sullivan on MarTech & UC
RingCentral unveils flexible pay-per-organiser model fo...
2 days ago

Gartner on MarTech & SaaS
Neo4j launches serverless graph analytics platform for ...
3 days ago

Gartner on MarTech & UC
Sinch & OneReach.ai partner to boost AI in communicatio...
3 days ago

Gartner on MarTech & Digital Transformation
Denis Maguire to lead New Relic enterprise sales in Aus...
5 days ago
Featured news

About Big Data
How the Orlando Magic are reinventing fandom with data ...
3 days ago

About Customer Experience
Australian enterprises increase investment in digital t...
Last week

About Hybrid Cloud
Exclusive: Abhas Ricky on how Cloudera is powering the ...
Last month

About Data Analytics
Exclusive: DBS bets on AI to scale customer-centric ban...
Last month

About Virtualisation
Fast moves, big change: Google Cloud on AI enabling bus...
Last month

About EduTech
Google Cloud Canada grows with focus on AI and sovereig...
Last month

About Business Intelligence
Exclusive: 'AI everywhere' and embedded trust key to Ne...
Last month

About Customer Experience
Exclusive: NetSuite expands partner ecosystem to meet A...
Last month

About IT professionals
Exclusive: Pulseway discusses drive for simplicity and ...
Tue, 25th Mar 2025

About Productivity
Exclusive: AI adoption accelerates as Lenovo unveils ne...
Mon, 24th Mar 2025

About Software-as-a-Service
Exclusive: Rayven reveals how SMBs can harness automati...
Mon, 24th Mar 2025

About Collaboration
Titan of Tech - Nadene Serman of Infotrack
Mon, 17th Mar 2025

About Collaboration
Exclusive: GBG's Carol Chris on innovation, fraud preve...
Fri, 14th Mar 2025

About IoT Security
Exclusive: David Nuti reveals how Extreme Networks is d...
Tue, 25th Feb 2025

About Digital Marketing
Exclusive: How Constant Contact is empowering small bus...
Thu, 20th Feb 2025

About Short Message Service
Exclusive: Babeltext aims to break language barriers in...
Wed, 12th Feb 2025
Expert columns

By Mike Jennett of CloudBlue
AI & unified platforms shape the future of self-service
2 days ago

By Aaron Crowe of Eagle Eye, Asia
How ‘Cloud Adjudication’ benefits retailers in Southeas...
2 days ago

By Dvir Hoffman of CommBox
Unlocking Retail Growth: The WhatsApp Customer Service ...
3 days ago

By Ian de Sousa and Paul Rilstone
How to turn the contact centre grind into interesting a...
3 days ago

By John Bates of SER Group
Think AI will fix info overload? Think again
4 days ago
Interviews

Discussing Big Data
How the Orlando Magic are reinventing fandom with data ...
3 days ago

Discussing Customer Experience
Australian enterprises increase investment in digital t...
Last week

Discussing Hybrid Cloud
Exclusive: Abhas Ricky on how Cloudera is powering the ...
Last month

Discussing Data Analytics
Exclusive: DBS bets on AI to scale customer-centric ban...
Last month

Discussing Virtualisation
Fast moves, big change: Google Cloud on AI enabling bus...
Last month
More expert columns

By Mark Devlin of Impact PR
How to keep public trust when systems go down
Last week

By Nicole Buisson of Lightspeed
Venues are predicting major growth in 2025 - here’s the...
Last week

By Andrew Mamonitis of ECI Solutions
ERP success or ERP chaos: Why SMB manufacturers win or ...
Last month

By Jonathan Reeve of APAC, Eagle Eye
The ‘Secret Tech Sauce’ Behind Australian Retail Media ...
Last month

By Billy Loizou of Amperity
Achieve True Personalisation with AI-Powered Customer D...
Last month

By Sarah Jarvis of Eagle Eye Solutions
Why we need to be all-in on Personalisation
Last month
Top players
Recent news

About Insurance
Asia-Pacific organisations honoured for digital transfo...
Yesterday

About Customer service
AI adoption grows in Singapore retail as trust concerns...
Yesterday

About Customers
XPON acquires Alpha Digital to boost AI marketing servi...
Yesterday

About Digital Marketing
StackAdapt debuts unified platform for email & programm...
2 days ago

About Digital Transformation
Hyundai Motor rolls out HCloud platform for 10 million ...
2 days ago
More news

About Customer Relationship Management
NICE & ServiceNow partner on AI to unify customer servi...
2 days ago

About Management
Zensar Technologies appointed to modernise Post Office ...
2 days ago

About Online Safety
Carnival Internet UK launches with eco pledges & fair p...
3 days ago

About Customer Relationship Management
Consilium launches UniCRM for contact centre operations
3 days ago

About Business Intelligence
N-able wins Gold at Stevie Awards for AI-powered custom...
3 days ago
Even more news

About Cloud Services
Hyundai deploys HCloud in global Equinix centres for ca...
3 days ago

About Customer Relationship Management
ServiceNow unveils AI Platform to unify operations
3 days ago

About Digital Marketing
Eagle Eye & Ecrebo partner to boost smart receipt marke...
3 days ago

About Customer Experience
AI-focused marketing risks eroding trust, says new rese...
3 days ago

About GIS
Talkdesk launches AI platform to streamline utilities s...
3 days ago
Job moves

Move at Adobe
Creatopy appoints Thibault Imbert to drive AI product g...
Yesterday

Move at Salesforce
Udemy appoints Neeracha Taychakhoonavudh to lead CX
4 days ago

Move at Verizon
Calabrio appoints Frank Ciccone as new Chief Revenue Of...
5 days ago

Move at Sumo Logic
Avalara appoints Sydney Carey & Karyn Smith to top role...
Last week

Move at Databricks
Nexer names Gareth Mitchell-Jones UK Data & AI Lead
Last week
Other guides
You can read other related guides from Artificial Intelligence, Customer Data Platforms, Customer Experience, Generative AI, and Partner Programmes.
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