TelcoNews Australia - Telecommunications news for ICT decision-makers

Managed Services stories - Page 50

Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
Msp

Why IT managers should go with a managed service provider

Tue, 30th Jun 2015
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Organisations that choose to partner with a MSP may have an edge over those who manage their ICT infrastructure internally, says Empired.
Oil and gas pipelines

Empired continues winning streak with $15m InterOil deal

Wed, 17th Jun 2015
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manufacturing
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partner programmes
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empired
Empired makes good on last month's promise of securing more big contracts, winning a $15 million deal with InterOil.
Boris and don

Reinvention of the reseller: Cloud calls for CNS

Fri, 12th Jun 2015
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virtualisation
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As resellers face increasing pressure from cloud services, we look at one reseller's move into the cloud and the lessons they learned.
Hybrid benefits

Key benefits of managed hybrid IT

Tue, 2nd Jun 2015
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managed services
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centurylink
When an organisation partners with the right managed hybrid IT solutions provider, they reap the benefits of a tailored solution, says CenturyLink.
Au mining

Empired signs $20 million Rio Tinto deal

Thu, 28th May 2015
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partner programmes
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microsoft
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empired
Empired has won a $20 million contract with Rio Tinto to provide application managed services across more than 170 applications.
Profit

Managed cloud backup solutions vital to profitability

Thu, 14th May 2015
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partner programmes
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resellers
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managed services
Escalating demand for cloud backup has led CloudBerry Lab to survey over 400 IT resellers and MSPs to determine the impact of cloud backup solutions.
Relationships

The failing relationship between IT departments and service providers

Thu, 14th May 2015
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it industry
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managed services
There is significant misalignment between what services IT departments want and what IT service providers are selling.
Michael mckinnon avg

Resellers must evolve into MSPs or risk dying in wake of IoT

Thu, 23rd Apr 2015
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iot
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avg technologies
The internet of things is increasing the need for resellers to transform themselves into managed service providers says AVG's Michael McKinnon.
Partnership spotlight

Lenovo takes cloud and MSP partner programme to ANZ

Thu, 2nd Apr 2015
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partner programmes
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lenovo
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managed services
Lenovo has officially launched its new partner programme for cloud and managed service providers (MSPs) in ANZ, effective April 1.
People and stuff

Complete PC Solutions launches into hosted VoIP and NZ

Wed, 18th Mar 2015
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partner programmes
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voip
Melbourne MSP Complete PC Solutions launches cost-cutting hosted VoIP and expands to NZ with retailer BrandBank.
Journey

New journey ahead for security vendors and resellers

Mon, 9th Mar 2015
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socs
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partner programmes
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cybersecurity
Vendors and resellers alike are embarking on a new journey in security, according to newly appointed CISO for enterprise security vendor Blue Coat.
Cloud

Agile business continuity now available for MSPs

Mon, 2nd Mar 2015
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dr
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partner programmes
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microsoft
LogicNow is touting the release of a new version of its hybrid cloud backup and disaster recovery solution as equipping MSPs to upgrade customers.
Naverisk and vorex

Naverisk and Vorex partner up to target MSP market

Thu, 12th Feb 2015
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partner programmes
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naverisk
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managed services
Naverisk and Vorex have entered into a strategic alliance to create a fully integrated RMM and PSA solution for the MPS market.
Budget

Global IT budgets hindered by ageing software

Thu, 22nd Jan 2015
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virtualisation
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dr
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partner programmes
IT budgets for the coming year are not going to be breaking any world records. IT pros will need to adjust their tech buying habits due to budget cons.
Techday crystal ball image 474x293

Why the future for MSPs lies in perpetual value

Wed, 14th Jan 2015
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managed services
MSPs must focus on operational discipline, understand customer needs, and adapt to market changes to provide perpetual value, study shows.
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New Partner chief to drive Compuware's ANZ presence

Tue, 10th Jun 2014
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partner programmes
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it industry
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compuware
Compuware appoints Graham Dean as Partner Manager for Australia and New Zealand to expand their channel program.
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Trend Micro drives MSP Program growth - invites partners along for the ride...

Thu, 10th Apr 2014
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partner programmes
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cybersecurity
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trend micro
Trend Micro launches MSP Program in NZ, promising knowledge, profitability, and growth for partners in the competitive security market.
Gettyimages 485615019

Dimension Data unveils private network connection services for its global cloud

Mon, 24th Mar 2014
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partner programmes
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healthtech
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cloud services
Dimension Data introduces Cloud Private Network Connection (CPNC) services, enhancing security and performance for cloud data management globally.
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Telcos must embrace The Cloud...

Fri, 17th Jan 2014
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partner programmes
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cloud services
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managed services
The realisation that OTT operators had the smarter, more nimble business model was already a hot issue by 2007.
Fallback

Unisys wins three-year global IT contract

Wed, 18th Dec 2013
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partner programmes
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unisys
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managed services
Leading storage provider selects Unisys as service partner to support its rapid growth and expand its global presence.