TelcoNews Australia - Telecommunications news for ICT decision-makers

Managed Services stories - Page 46

Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
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Six key takeaways from Datto's 2017 State of the MSP report

Thu, 27th Apr 2017
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Datto's State of the MSP report shines a light on the challenges faced by MSPs - and answers the age old question of Star Wars, or Star Trek?.
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Continuum puts record growth down to 'happy partners'

Wed, 26th Apr 2017
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Continuum credits its rapid expansion and revenue leap to fostering contented partners in MSP and Office Equipment sectors.
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Gartner: 90% of organisations to adopt hybrid infrastructure by 2020

Wed, 5th Apr 2017
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partner programmes
​Gartner's report contains a series of predictions about IT infrastructure services that could have some serious implications on the industry.
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Acronis announces features to open new revenue opportunities for MSPs

Tue, 4th Apr 2017
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Acronis claims to have the world's only data protection solution designed for service providers in the booming cloud backup market.
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Frost & Sullivan: MSPs can't afford to ignore the SD-WAN opportunity

Wed, 29th Mar 2017
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network infrastructure
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Silver Peak recently shared some very interesting findings for MSPs from a Frost & Sullivan study - essentially, ignore SD-WAN at your own peril.
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Datto's new CISO says he's ready to build a pre-emptive, proactive approach to MSP protection

Fri, 24th Mar 2017
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partner programmes
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cybersecurity
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managed services
Datto's new CISO is pledging to build on the company's expertise in cybersecurity protection for MSP partners.
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CompTIA ANZ channel dynamics director: MSPs need to get serious about IoT

Thu, 9th Mar 2017
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Moheb Moses warns MSPs: Embrace IoT complexity and innovate or risk stagnation amidst technology's rapid growth.
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YOU'RE INVITED: Veeam Cloud & Service Provider Roadshow

Wed, 1st Mar 2017
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Join Veeam's Cloud and Service Provider Roadshow across Australia and New Zealand to explore the latest in disaster recovery and backup services.
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Continuum hosting its first ever Australian Partner Day

Thu, 23rd Feb 2017
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partner programmes
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managed services
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partner conference
The full-day event is set to be packed with unique content to aid the company's managed-service provider (MSP) partners and prospects.
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AU contact centre spend surpasses $500m in 2016

Wed, 15th Feb 2017
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saas
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crm
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uc
Recent research has revealed huge growth in the contact centre market in Australia - including the service providers showing the most potential.
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Two Telstra hires as Brennan IT looks to new channel to market

Tue, 7th Feb 2017
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partner programmes
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software
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pc hardware
Brennan IT is eyeing up new paths to market with the appointment of former Telstra executive, Andrew Borthwick as head of partners and channels.
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Nobody is invincible: Datto reveals the facts behind APAC MSP ransomware report

Thu, 2nd Feb 2017
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malware
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ransomware
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partner programmes
A new report by Datto reveals that 85% of managed service providers in the APAC region have experienced a ransomware attack in the past year.
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Seceon scores Indian reseller deal with Mahindra Special Services

Fri, 27th Jan 2017
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Seceon joins forces with Mahindra Special Services Group to provide automated threat detection and remediation solutions.
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Zetta to help put Western Australia's STEM learning on the map

Wed, 18th Jan 2017
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partner programmes
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managed services
Scitech is a not-for-profit firm that aims to raise STEM awareness, interest, capability and participation in all Western Australians.
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Global MSP sets down roots in APAC with new Sydney-based HQ

Tue, 17th Jan 2017
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managed services
Global managed service provider Continuum has set its sights on Asia Pacific with a new regional headquarters in Sydney as it continues expansion.
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iWV boosts managed services strategy across Singapore and Malaysia

Tue, 17th Jan 2017
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Cloud service and managed service provider ICONZ-Webvisions (iWV) has brought two new sales managers on board for its Singapore and Malaysia bases.
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Indirect damage: Why service providers should care about customer security

Wed, 11th Jan 2017
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malware
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ransomware
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partner programmes
Offering reliable security solutions from a respected security vendor can be the difference that helps MSPs and ISPs build their brand.
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Making history: The MSP market in 2017

Wed, 11th Jan 2017
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partner programmes
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kaseya
MSP market set to grow in 2017, says Kaseya survey, which found that high-growth providers offer a full suite of services and earn higher prices.
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Four tips for building a successful managed service provider

Thu, 15th Dec 2016
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partner programmes
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cloud services
As demand for managed services and competition increases, how can you ensure your MSP business reaps the benefits of this expanding market?.
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Why service providers should care about customer security

Wed, 14th Dec 2016
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partner programmes
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cybersecurity
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healthtech
Ransomware's rise demands vigilance from service providers, as the security of customer data is not just ethical, but now a critical business must.