IT services stories - Page 10

Hexaware warns falling global customer experience scores need a unified AI strategy, urging businesses to integrate tools for personalisation and efficiency.

Synoptek appoints Syriac Joswin as Chief Revenue Officer to fuel global growth and strengthen its market position through strategic leadership and innovation.

SmartBear teams up with Australian firm Adactin to distribute AI-powered software testing tools across Australia, Singapore, Malaysia and India in key sectors.

Infotrust unites Spirit Technologies and Infotrust services to offer nationwide cyber security and IT support, backed by 250+ experts and a 24/7 Australian SOC.

TeamViewer launches MSP Partner Programme globally to help managed IT service providers scale, enhance offerings, and access enterprise-grade platforms.

Tecala completed a 90-day rollout of LogicMonitor's LM Envision platform, slashing customer onboarding times by 70% and boosting operational efficiency.

Advent One and Resilient Asia Pacific have merged to expand IT services, enhancing support across South Australia, Victoria and New South Wales amid rising hybrid IT demand.

Austin Technology has acquired Perth-based Lumity to bolster AI, automation, cloud, and telephony services for Australian businesses, expanding its tech capabilities.

Australia's IT spending is set to hit AUD $172.3 billion in 2026, driven by strong growth in AI infrastructure and software investments, says Gartner.

FICC proposes new Collateral-in-Lieu service to cut double-margining, boosting capital and margin efficiency ahead of US Treasury Clearing mandate compliance.

Duco Limited partners with Arctic Wolf to offer Australian clients advanced AI-driven security operations, enhancing threat detection and cyber resilience.

Kinetic IT has been appointed to the WA Government's CUATIS2024 tech panel, streamlining access to ICT infrastructure and managed services for five years.

Creative ITC boosts leadership with three key appointments to expand global cloud services and enhance security following LDC's private equity investment.

TrustedTech rebrands to focus on Microsoft cloud and AI services, driving an eleven-fold revenue increase and expanding enterprise support across UK and US markets.

Melbourne-based Kaine Mathrick Tech is recognised among the world's top next-generation managed service providers for innovation and AI-driven cyber-first solutions.

ASI Solutions launches InfiniStor, a cloud storage platform offering cost-effective, resilient data backup with local hosting to meet New Zealand's data sovereignty needs.

Atturra will acquire Blue Connections for AUD $18 million cash, boosting its managed IT services and expanding its presence in Victoria and across Australia.

Azul has launched a Managed Services Provider Programme to help partners offer Java asset management, security and code insights via its Intelligence Cloud platform.

NTT DATA and Mistral AI team up to develop private AI ecosystems for regulated sectors across Europe and Asia-Pacific, focusing on data privacy and ethical deployment.

Chris Morrissey, founder of Ever Nimble, is named 2025 WA Pearcey Entrepreneur of the Year for transforming IT and cybersecurity services.