TelcoNews Australia - Telecommunications news for ICT decision-makers

Employee Experience (EX) stories - Page 15

Img ungv4clmyt8058jjownyqycn

ControlUp enhances Edge DX to optimise digital employee experience

Mon, 29th Apr 2024
#
hcm
#
digitisation
#
it management
ControlUp has boosted its ControlUp Edge DX system with advanced user dashboards, employee sentiment surveys and a AI-based chatbot, aiming to optimise IT management.
Img 7hadml24lgfzgsy702shlakm

Ricoh Australia introduces 'Ricoh Spaces' for hybrid workplace efficiency

Mon, 29th Apr 2024
#
uc
#
digital signage
#
public cloud
RICOH Australia launches RICOH Spaces, a dynamic cloud-based platform designed to enhance hybrid work models and streamline businesses, providing analytics for informed workspace decisions.
Gp2(2)

Qualtrics appoints Gurdeep Singh Pall as AI Strategy President

Thu, 18th Apr 2024
#
uc
#
cx
#
martech
Qualtrics, renowned experience management firm, welcomes Gurdeep Singh Pall as its first-ever President of AI Strategy. The former Microsoft executive will steer the AI-enriched evolution of experience management for customers and employees.
Img etxbhfdk01jqi9cmf2s8vxxd

Accelerate global growth with an agile HR strategy

Mon, 15th Apr 2024
#
uc
#
cx
#
martech
Business growth can be optimised by adopting an agile HR approach, enhancing speed and flexibility in response to global market shifts, according to a study and leading companies' practices.
Img mx2tvudtryhmvevhcwo9bvnk

Coveo unveils new GenAI tools to enhance digital experience journeys

Mon, 1st Apr 2024
#
martech
#
hcm
#
personalisation
Coveo introduces two new GenAI business applications to optimise digital customer and employee experience journeys, leveraging AI for personalised and efficient services.
Img h4ywm5rd1s96ssxq7018m5t1

RingCentral unveils RingEX, an AI-integrated business phone system

Fri, 29th Mar 2024
#
cx
#
martech
#
hcm
RingCentral introduces RingEX, an innovative business phone system utilising their proprietary RingSense AI tech, aiming to enhance workplace productivity and streamline communications.
Img fi6tnl8rufh7wqmo1nntkps6

Vivup & Perkbox announce merger to boost UK employee benefits sector

Thu, 21st Mar 2024
#
hcm
#
m&a
#
mental health
Health and wellbeing providers Vivup and Perkbox reveal a merger backed by Great Hill Partners, striving for an all-in-one solution for UK employee benefits and wellbeing.
Img dlypespooubcffrzsflbb0nb

Oracle introduces generative AI to Fusion Cloud Applications Suite

Mon, 18th Mar 2024
#
cx
#
martech
#
hcm
Oracle is integrating generative AI into its Fusion Cloud Applications Suite to improve decision-making and user experience.
Img 6turyyua7xa8ubvvflg7lbhf

Half of firms struggling to hire cybersecurity experts

Wed, 13th Mar 2024
#
hcm
#
cybersecurity
#
kaspersky
Nearly half of global companies take over six months to employ a qualified cybersecurity professional, a Kaspersky study reveals.
Ben brewer  cro  medallia 1860x870

Medallia appoints Ben Brewer as new Chief Revenue Officer

Tue, 12th Mar 2024
#
cx
#
martech
#
hcm
Medallia, a global leader in customer and employee experience, appoints industry veteran, Ben Brewer, as its new Chief Revenue Officer, leveraging his extensive experience in tech firms.
Sejal headshot

Sejal Patel Daswani joins Deputy as CPO, marking 80% women leadership

Thu, 7th Mar 2024
#
martech
#
commerce systems
#
hcm
Sejal Patel Daswani has been appointed as chief people officer by shift worker platform Deputy, increasing women in senior roles to 80%, signalling significant gender shift in the C-suite.
Img 8pmwg9b69fbs19mq0qehlb1c

Medallia unveils AI breakthroughs for personalised CX

Wed, 7th Feb 2024
#
cx
#
martech
#
hcm
Medallia reveals four AI innovations at its Experience 24 conference, offering game-changing methods of personalising customer and employee experiences.
Img qd6iyqyksde7bxnowc8uyj6y

BeyondTrust reports substantial growth & ongoing innovation in 2023

Wed, 7th Feb 2024
#
hyperscale
#
public cloud
#
pam
BeyondTrust reports notable growth in 2023, with over 80% recurring revenue and approximately 40% subscription ARR growth, bolstered by industry-leading customer satisfaction and retention rates.
Img k6dwbjkpmgjwsmcoao3ddhno

Workhuman launches Admin Hub enhancing Programme Managers' experience

Fri, 2nd Feb 2024
#
hcm
#
self-service
#
feedback
Workhuman aims to drive efficiency in administrative tasks with the launch of Admin Hub, enabling Programme Managers to concentrate on organisational tasks and culture enhancement.
Image002  2

Dell launches AI-powered intelligent headsets for hybrid work

Thu, 1st Feb 2024
#
uc
#
network infrastructure
#
hcm
Dell Technologies unveils new intelligent headsets equipped with advanced AI technology, enhancing productivity and communication in the evolving landscape of hybrid work.
Img i4mnokthtxxejhui4rmv1blg

ECI Software Solutions named a top employer in six nations

Fri, 26th Jan 2024
#
hcm
#
job seekers
#
workplace culture
ECI Software Solutions bags Great Place To Work 2024 certification for the sixth year running in the US and three consecutive years in five other countries, affirming its top employer status.
Ashish kumar

Generative AI's leap and how 2024 will see a focus on security & ROI

Thu, 18th Jan 2024
#
cx
#
blockchain
#
martech
Generative AI looks set to dominate 2024 as enterprises increase their core IT spend on its solutions, with a renewal of basic security measures and drive for ROI amid emergent trends such as smart cloud strategies and digital workplace technologies.
Img xsbphqgyn99jenpsl5kqkw5p

Aussie workers miss out on billions due to complicated expense claims

Wed, 17th Jan 2024
#
hcm
#
payroll systems
#
holiday season
Survey reveals 44% of Aussie workers regularly fail to claim expense reimbursements, missing out on billions and increasing workplace stress.
Img wllpj2ftkx1aqr4mugvfhlci

Tiny Happy HR leverages data analytics to enrich work experience

Wed, 3rd Jan 2024
#
data analytics
#
martech
#
hcm
Tiny Happy HR utilises sophisticated data analytics to advance the future of work, fostering an optimised, inclusive, and fulfilling workplace environment.
Img tbm5qxmu4nwwbmzdsen7jtia

Verint leads in Conversational AI according to Opus Research report

Thu, 14th Dec 2023
#
uc
#
data analytics
#
cx
Verint is recognised as an industry leader in Conversational AI in the Opus Research 2023 report, praising its Intelligent Virtual Assistant.