DMG Consulting stories
NICE leads WFM market for the ninth consecutive year
NICE's Workforce Management dominates the market for the ninth consecutive year, and gains the most customers, according to DMG Consulting's report.
NICE recognised in new cloud-based contact centre report
DMG Consulting has recognised NICE in its Worldwide Cloud-Based Contact Infrastructure Market Share Report as a market share leader.
Frost & Sullivan, DMG recognise Verint for APAC market share
Verint was found to a market share 30% higher than its closest competitor across all contact centre technologies.