Customer engagement stories - Page 40

Digital is becoming an increasingly important and strategic element of business but it is yet to be fully embraced or understood.

Juniper Networks has hired former Polycom executive Hansjoerg Wagner as new senior vice president for the Asia-Pacific region, based in Singapore.

In a strategic double move, Cisco appoints Ken Boal as ANZ MD and Richard Kitts as VP of Services for APJC, both effective immediately.

Cloud-based software provider receives $60m to drive customer service revolution, accelerate technology innovation and continue global expansion.

Sitecore launches a game-changing customer engagement solution, revolutionising email campaigns with in-depth tracking and personalisation.

Redefining selling as helping rather than persuading could revolutionise your tech sales approach, sparking genuine client conversations.

Ignoring non-spending customers now could cost businesses heavily in the future, as relationships fostered during tough times dictate future spending.

Many companies are struggling to adapt their business to serve a new wave of consumers from the millennial generation.