TelcoNews Australia - Telecommunications news for ICT decision-makers

Communications Alliance stories

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Revised telecom code seeks stronger consumer safeguards
Tue, 17th Dec 2024
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csps
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acma
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consumer rights
Communications Alliance has proposed revisions to the Telecommunications Consumer Protection Code, aiming to enhance consumer safeguards in Australia.
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Australian telecom complaints reach record low levels
Thu, 14th Nov 2024
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uc
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telco
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nbn
Complaints to Australian telecoms have plummeted to record lows, averaging just 2.7 per 10,000 services, signalling improved customer satisfaction.
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Communications Alliance urges safe harbour in scams law
Tue, 8th Oct 2024
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uc
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email security
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telco
The Communications Alliance is pushing for a safe harbour in the new Scams Prevention Framework to protect telcos from excessive liabilities.
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Australian telco complaints continue to decline in 2024
Tue, 6th Aug 2024
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uc
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telco
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connectivity
Australia's telecommunications industry sees further improvement as complaints drop to 2.7 per 10,000 services in the April-June 2024 quarter, down from 3.1.
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Leap Telecommunications' Matthew Enger wins big at 2024 ACOMM
Fri, 19th Jul 2024
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smartphones
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uc
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hyperscale
Matthew Enger of Leap Telecommunications has been named Communications Ambassador 2024 at the ACOMM Awards in Sydney.
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Luke Coleman appointed CEO of Communications Alliance
Wed, 17th Jul 2024
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government
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communications industry
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stakeholders
In an exciting and fresh appointment, Luke Coleman will be stepping into the role of CEO at Communications Alliance in September 2024.
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Finalists announced for 2024 ACOMMS awards in Sydney
Thu, 6th Jun 2024
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smartphones
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uc
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hyperscale
Communications Alliance has revealed finalists for the 2024 ACOMMS Awards, celebrating achievements in Australia's communications sector. Winners to be announced at a gala dinner on 18 July.
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Australian telco customer complaint numbers hit record low
Thu, 3rd Aug 2023
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uc
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telco
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customer service
Australia's telcos achieve record-low complaint rates, with just three complaints per 10,000 services in operation.
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Australia’s telcos maintain record-low complaint rates
Tue, 14th Feb 2023
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uc
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risk & compliance
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customers
Australia's telcos have maintained record-low complaint rates, according to the latest Complaints-in-Context Report released by the Communications Alliance.
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Thinxtra honoured for IoT operation and implementation
Fri, 7th Sep 2018
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daas
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iot
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hi-tech awards
The IoT specialist network operator and solutions provider has been awarded two awards this year, and nominated for two more.