Chatbots stories - Page 33

Tim McNamara, founder of Hut34, shares insights on chatbots, IoT integration, and tackling Australia's blockchain talent drought in our exclusive interview.

After a year rife with Customer Experience (CX) failures, Australian companies must repair consumer trust through transparency and reliable service delivery.

Artificial intelligence is causing concern among consumers worldwide because it could potentially infringe on their privacy.

Kriti Sharma, Sage VP of bots and AI talks about the fundamentals of AI today and where it's headed in the future.

They knew that Australian consumers were unhappy with credit cards and other debt facilities - especially millennials.

Dell Technologies predicts a strong focus on human-machine partnership as one of the key trends in the technology market for 2018.

Qlik's Josh Good discusses blending human intuition with AI for better data analytics in an exclusive interview.

By 2020, 85% of customer interactions with businesses will be managed through automated intelligence, according to Gartner.

Over the next three days, more than 300 startups will congregate in Taiwan's capital for three days full of innovation, networking, and fun.

Amazon is coming – and it's bringing with it a 'massive' opportunity for the local IT reseller community, Frost & Sullivan says.

Human-like chatbots, still in need of refinement, could soon transform shopping with smarter, emotionally aware interactions, says GlobalData.

Maintaining a high standard of CX is now the key differentiating factor between industry leaders and laggards.

Lifebroker and Jade Software launch Alfred, Australia's first life insurance comparison chatbot on Facebook Messenger, offering 24/7 real-time quote services.

A new survey has revealed a clear connection between customer experience and technology adoption - but human capital is still very important.

Businesses must elevate their customer experience to regain trust after data breaches, with transparency and automation key to loyalty.

ATi Studios launches MondlyVR, a language app that combines VR, voice chatbot and speech recognition to teach users languages in minutes.

AI is here, right now. Frost & Sullivan ANZ head of research for DX Audrey William sits down to chat with us about how AI is changing business.

Local integrators and resellers are yet to fully capitalise on the AI opportunity - and it's a 'massive' opportunity says Frost & Sullivan.

Augmented data discovery, personal analytics, conversational UI and virtual assistants - welcome to the digital workplace of the - near - future.

IoT, AI, AR, blockchain - they're not technologies for the future for Australian businesses who are already embracing the new technologies.