Chatbots stories - Page 31

Harnessing AI, machine learning, and VR, the travel industry seeks to predict and inspire consumer behaviour, making choices more personalised and engaging.

More than one third of customers are not impressed with their customer experience, while 83% say they've had at least one issue when interacting with a company.

More and more Australians are avoiding phone calls, opting for texting or messaging apps instead, according to a survey by finder.com.au.

CA Technologies is working on IoT and AI research to prevent creeping bias and improve the portability of the benefits of deep learning.

Bots today have access to mission-critical systems, applications and data, just like any other user within the organisation.

Lenovo's AI initiatives include the launch of Lenovo Intelligent Computing Orchestration (LiCO) to simplify AI model development. #AI #Lenovo.

The Warehouse has dipped its toes into neural networking and artificial intelligence to make it easier for customers to 'Snap and Shop'.

HubSpot appoints former Google Cloud leader Shahid Nizami as managing director for Asia Pacific. He will be based in Singapore.

SAP Cloud Platform will be available through AWS Asia Pacific (Sydney) region to allow local users easier access to SAP's cloud solutions.

Recently I had the opportunity to discuss the implications and implementations of AI within enterprise with Bluewolf ANZ MD Gavin Diamond.

Companies are increasingly using chatbots in their mobile apps to enhance customer service and improve the overall customer experience.

Ticketek CTO, Matt Cudworth, discusses the company's migration to the cloud and how they handle peak traffic events.

Developments in AI technologies like ML and natural language processing will strengthen the connection between IT teams and their organisation.

As AI and bots revolutionise customer service, businesses must update infrastructures and train staff to harness this tech effectively. Here's how.

A new survey from Mitel shows that businesses' customer experience isn't as good as they think - but tech could be a big part of the solution.

SAP has released a range of new products for the future of the enterprise, including expanding its cloud offerings and a new blockchain-aaS solution.

The 'Alexa Smart Scheduling Assistant' is designed to help users schedule 1:1 meetings with multiple participants.

Customers become emotionally invested and more loyal with brands that engage with them – but not all engagement methods are created equal.

Is your business ready for chatbots? CIOs must embrace these virtual assistants, with more than 50% of enterprises projected to invest heavily by 2021.

Progress unveils the first chatbot-specific UI components for Telerik and Kendo UI, streamlining chatbot integration for .NET and JavaScript developers.