Chatbots stories - Page 28
HPE to offer entire portfolio as-a-Service by 2022
Wed, 19th Jun 2019
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saas
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uc
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hybrid cloud
HPE GreenLake aims to reset the digital opportunity for customers by providing a robust as-a-Service portfolio.
DX becomes the driving change in four key industries
Fri, 14th Jun 2019
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uc
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digital transformation
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martech
Digital transformation is shaking up legal, finance, education, and manufacturing sectors, driving profit boosts and demanding rapid adaptation, says Gartner.
Suncorp commits to continuous learning for employee empowerment
Wed, 12th Jun 2019
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edutech
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uc
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digital transformation
Australian financial services organisation Suncorp doesn't just want to teach things using lengthy work programs and face-to-face courses that are taught once.
Fusion5 teams up with Ambit in NZ and AUS
Fri, 31st May 2019
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uc
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martech
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agentic ai
New Zealand-based chatbot platform Ambit has partnered with business solutions firm Fusion5 in New Zealand and Australia.
Are AI assistants teaching girls to be servants?
Thu, 23rd May 2019
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uc
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martech
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agentic ai
AI assistants with female voices reinforce harmful gender stereotypes, according to a UN study. Biases in tech could widen the digital skills gap for women.
CIOs in ANZ are slowly making digital business progress
Wed, 15th May 2019
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uc
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data analytics
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digital transformation
Despite 30% of ANZ organisations scaling digital investments, 70% lag in evolving digital foundations amid flat IT budgets, says Gartner survey.
Survey reveals significant gaps between customer expectations and service experience in Australia
Thu, 9th May 2019
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robots
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uc
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martech
New research by Pegasystems reveals a critical need for more intelligent automation, with 73% of Australians preferring human customer service over bots.
Teleopti reimagines workforce management with the launch of Grant the chatbot
Mon, 6th May 2019
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uc
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martech
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ai
Teleopti's AI-powered chatbot, Grant, has been launched to enhance employee self-service and automate intraday operations in workforce management.
How emerging technologies are changing work processes
Fri, 3rd May 2019
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uc
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digital transformation
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martech
Emerging technology is already changing how people work and the next five years is likely to see even more seismic changes in work processes.
Ramco aims to drive payroll modernisation across ANZ
Wed, 10th Apr 2019
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uc
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data analytics
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martech
Ramco Systems gears up to modernise payroll for an ANZ telecom giant, digitising operations for 5,000 employees with advanced AI and compliance features.
Mobile apps to have most impact on business success by 2020
Fri, 5th Apr 2019
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uc
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martech
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agentic ai
Mobile apps, poised to drive business success by 2020, will lead as user interactions expand across new modalities and devices, predicts Gartner.
Adobe and Drift launch conversational experience for Marketo Engage
Fri, 29th Mar 2019
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uc
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martech
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agentic ai
By connecting target account lists with Drift, MarketoEngage customers will supposedly be able to target each website visitor with a chatbot.
Gartner: AI to reduce project management workload
Mon, 25th Mar 2019
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uc
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devops
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martech
By 2030, AI is expected to eliminate 80% of today's project management tasks, revolutionising the field by enhancing data collection, tracking, and reporting.
How companies deploy AI to enhance the customer journey
Mon, 11th Mar 2019
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uc
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martech
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ai
Customer-centric brands using advanced AI benefit from increased efficiency, loyalty, and revenue, according to a report sponsored by Genesys.
Cisco Live Melbourne: 'Building the bridge to possible'
Wed, 6th Mar 2019
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uc
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network infrastructure
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digital transformation
This week Cisco is building 'the bridge to possible' to more than 8000 people expected to attend the Cisco Live 2019 conference in Melbourne.
Can UCaaS services eliminate the need for investment in infrastructure?
Tue, 26th Feb 2019
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uc
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datacentre infrastructure
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hyperscale
UCaaS is one of the fastest growing markets and is experiencing extensive pressure to evolve and keep up with the latest collaboration trends.
'Digital twins' entering mainstream use sooner than expected
Wed, 20th Feb 2019
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uc
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datacentre infrastructure
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martech
The term 'digital twin' may sound foreign to some, but Gartner says it is rapidly becoming established among modern organisations.
BMC adds IBM Cloud, Watson to Helix solution
Thu, 14th Feb 2019
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uc
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public cloud
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martech
BMC Helix with IBM Watson delivers cognitive insights across structured and unstructured federated knowledgebases.
Hyundai works with IBM to create a new blockchain-based platform
Thu, 14th Feb 2019
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uc
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blockchain
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martech
The network for commercial financing will supposedly provide participants with a single view of all the transactions happening in the network.
IBM opens up Watson to run on anything, anywhere
Wed, 13th Feb 2019
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uc
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public cloud
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martech
IBM opens up Watson AI across any cloud, championing industry-wide transformation by breaking data silos and offering seamless AI integration.