TelcoNews Australia - Telecommunications news for ICT decision-makers

Chatbots stories - Page 27

Cloud18

Australia's digital transformation: Can't sweat it? Don't sweat it

Tue, 5th Nov 2019
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uc
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hybrid cloud
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public cloud
Australia embraces cloud computing as a pragmatic solution amid forecasted economic challenges, with the market poised to touch AU$6.5 billion by year-end.
Chatbot3

The future of CX: How to make chatbots work effectively in your organisation

Sun, 3rd Nov 2019
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crm
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uc
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cx
The secret to deploying virtual assistants successfully lies in implementing them in a way where everyone is a winner.
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Gartner's nine UX trends for 2020

Wed, 30th Oct 2019
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uc
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surveillance
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biometrics
These digital experience trends fall within two broad categories – how digital technology is experienced and how digital experiences will be built.
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Gartner: Top digital experience trends for 2020

Wed, 30th Oct 2019
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uc
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surveillance
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biometrics
Gartner predicts that facial recognition payments, interfaceless machines, and a UX research renaissance will be top digital experience trends in 2020.
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Gartner: Top 10 government tech trends

Fri, 4th Oct 2019
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uc
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devops
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data analytics
Governments must prioritize technology to improve business outcomes, says Gartner's new research on government CIOs.
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Blue Prism brings new automation capabilities to online community

Wed, 2nd Oct 2019
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uc
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martech
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rpa
Blue Prism expands its Digital Exchange marketplace with new automation capabilities, teaming up with INVOKE, SRI Infotech, and ZyGen to enhance RPA features.
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Virtual assistants could soon help those with mental illness

Wed, 18th Sep 2019
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uc
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martech
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ai
 Computer scientists have created a new way of using virtual assistants that could potentially help those with mental illnesses.
James beresford headshot

Five ways robotic process automation is improving the public sector – FTS Data & AI

Tue, 17th Sep 2019
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crm
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uc
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cx
Robotic Process Automation (RPA) is revolutionising the public sector, streamlining services and reducing costs while improving efficiency and service quality.
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Aussie organisations lack understanding of AI, report finds

Thu, 29th Aug 2019
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uc
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martech
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ai
Although the report exposes the shortcomings of local enterprises, the research revealed there are positive signs ahead.
Cloud security9

OutSystems gains new certifications for cloud security compliance

Wed, 21st Aug 2019
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uc
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cloud security
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martech
These certifications demonstrate the level of commitment OutSystems has to ensuring the privacy and protection of its customers' data in the cloud.
Code3

Moving to a low-code content future - Hyland

Tue, 20th Aug 2019
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uc
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digital transformation
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martech
What was once a case of 'build once, update seldom' has changed to the point where constant pressure requires software to continuously evolve.
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Aussie company launches new chatbot service for homeless youth

Wed, 7th Aug 2019
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crm
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uc
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martech
Set to launch in March 2020, the chatbot is currently in design and testing and is the biggest change to the Ask Izzy platform since 2016.
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Facebook faces new frontiers with real time brain-to-text research

Thu, 1st Aug 2019
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uc
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martech
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ar, vr & metaverse
Facebook and UCSF are pioneering brain-computer interfaces to develop AR glasses enabling hands-free, real-time brain-to-text communication.
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Cloud brings billions of dollars to Australia, says AWS

Tue, 30th Jul 2019
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uc
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hyperscale
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public cloud
New research quantifies the productivity gains, job growth, and increased global business opportunities driven by cloud computing.
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Blue Prism acquires Thoughtonomy, develops new SaaS offering

Fri, 19th Jul 2019
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saas
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uc
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martech
Blue Prism acquires Thoughtonomy to bolster automation and cloud offerings, aiming to transform enterprise productivity.
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Tech/talent combo key to solving underemployment, says Verint

Thu, 11th Jul 2019
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crm
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uc
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cx
IT and HR leaders must work more closely together to redefine the future workforce in order to keep the Aussie job market from collapsing.
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OutSystems launches new AI capabilities

Wed, 10th Jul 2019
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uc
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martech
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apm
OutSystems announced that it has added new artificial intelligence and machine learning capabilities to its leading low-code development platform.
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Ambit accelerates expansion in Australia with Sydney office launch

Thu, 4th Jul 2019
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uc
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martech
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ai
Ambit has opened its first Australian office in Sydney, with CEO Josh Comrie relocating to lead the expansion following an NZD $1.75M capital raise.
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IDC names Cognizant Leader for AI services

Tue, 2nd Jul 2019
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uc
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martech
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ai
The MarketScape report praises the company's high-touch customer service approach, value for fee paid, and broad range of AI services and platforms.
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Blue Prism announces acquisition of intelligent automation company

Wed, 26th Jun 2019
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uc
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martech
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it automation
Blue Prism announces plans to acquire Thoughtonomy, aiming to enhance its cloud strategy and provide more robust intelligent automation solutions globally.