Chatbots stories - Page 16
Schneider Electric's blueprint for AI-optimized data centre design
Mon, 9th Oct 2023
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uc
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digital transformation
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hyperscale
Schneider Electric releases 'AI Disruption' blueprint to optimize data centre design amid increasing AI-driven workloads.
Chatbots lower the barrier for entry into cybercrime
Thu, 5th Oct 2023
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phishing
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email security
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llms
Within seconds a chatbot can scrape the internet for open-source information that can be leveraged as a pretext for social engineering campaigns.
Enhanced customer experience platform with Zoom AI-powered innovations
Thu, 5th Oct 2023
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uc
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cx
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martech
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
Oracle boosts AI capabilities with NVIDIA integration in cloud marketplace
Thu, 21st Sep 2023
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uc
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digital twins
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ai
Oracle and NVIDIA are making the AI Enterprise and DGX Cloud platforms available through the Oracle Cloud Marketplace.
Oracle boosts customer experience with generative AI in Cloud CX platform
Wed, 20th Sep 2023
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uc
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cx
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martech
Oracle adds generative AI capabilities to its Fusion Cloud Customer Experience platform to enhance customer service.
Building an economy of the future with radical digital transformation
Mon, 18th Sep 2023
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network infrastructure
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digital transformation
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ai
The rise of generative AI is having a profound impact on business and society, leaving governments scrambling to catch up.
Generative AI users have data privacy and bias concerns: Applause
Fri, 15th Sep 2023
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breach prevention
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genai
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ai
Despite concerns Applause global survey reveals that 79% of respondents actively use generative AI services, with ChatGPT being the most popular.
Hospitality sector facing distinct security challenges
Mon, 11th Sep 2023
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advanced persistent threat protection
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cybersecurity
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agentic ai
Trustwave releases research on cybersecurity risks faced by the hospitality sector, including specific threats and mitigation strategies.
Silico redefines process simulation with latest launch
Thu, 7th Sep 2023
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uc
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digital twins
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agentic ai
Silico 2.0 represents a step forward by focusing on a faster time to insight, scalability, and seamless integration of processes, the company states.
Zoom launches generative AI assistant Zoom AI Companion
Thu, 7th Sep 2023
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uc
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genai
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llms
The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.
Just 6% of Australian tech budgets spent on innovation
Fri, 1st Sep 2023
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agentic ai
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productivity
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it budget
Just six per cent of new funding to be spent on innovation, hindering Australia's ability to make productivity gains.
BotPenguin unveils advanced AI chatbots for better experience
Thu, 31st Aug 2023
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uc
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data analytics
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cx
BotPenguin's AI Chatbots offer personalized communication and integrations to enhance customer engagement and business operations.
Channel selection: Essential for a successful customer experience strategy
Tue, 29th Aug 2023
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uc
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cx
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martech
Today's contact centres are evolving rapidly to meet customer demand for diverse, seamless engagement channels. Here's how.
Mandiant reveals how threat actors perceive generative AI
Tue, 29th Aug 2023
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advanced persistent threat protection
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genai
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llms
The latest research from Mandiant on generative AI reveals threat actors are interested in generative AI, but usage remains limited.
Lenovo and VMware reveal first solutions from joint innovations
Wed, 23rd Aug 2023
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it automation
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multi-cloud
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partner programmes
Lenovo and VMware have announced the first turnkey solutions from their joint Edge and Cloud Innovation Labs at VMware Explore 2023.</p>.
VMware and NVIDIA build on existing partnership in the name of AI
Wed, 23rd Aug 2023
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datacentre infrastructure
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it automation
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partner programmes
VMware and NVIDIA are focused on readying the thousands of enterprises that run on VMware's cloud infrastructure for the era of generative AI.
Gen Z in the dark on basic internet terms – research
Fri, 18th Aug 2023
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uc
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agentic ai
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online safety
The DNS Research Federation suggests young people are risking their safety online by using the Internet without knowing what key terms mean.
Retailer investments driven towards AI to grow sales
Fri, 11th Aug 2023
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supply chain
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ai
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agentic ai
AI solutions enable retailers to enhance their customer experience by providing personalised recommendations and improving inventory management.
Suncorp FY23 performance boosted by technology transformation
Thu, 10th Aug 2023
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uc
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digital transformation
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it automation
Digitisation, automation and artificial intelligence (AI) have helped support the performance of Suncorp Group in the financial year (FY) 2022-23.
Twilio to deliver new customer-aware generative AI
Mon, 7th Aug 2023
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cx
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martech
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genai
Twilio, the customer engagement platform, will enable companies to create personalised, customer-aware experiences powered by OpenAI.