TelcoNews Australia - Telecommunications news for ICT decision-makers

Chatbots stories - Page 14

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Calabrio acquires Wysdom to enhance AI & machine learning capabilities

Wed, 10th Jan 2024
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ai
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agentic ai
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productivity
Calabrio acquires AI and virtual agent performance solutions firm, Wysdom, aimed at optimising their customer service with enhanced AI and machine learning.
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How eCommerce and fintech firms are leveraging the power of AI-enabled data centres

Fri, 5th Jan 2024
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uc
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data analytics
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fintech
Ecommerce and fintech firms tap into the potential of AI-enabled data centres, harnessing GPU-powered servers to enhance data processing, bolster fraud detection, and streamline payment systems.
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AI chatbots posing risks of terrorism incitement – expert

Tue, 2nd Jan 2024
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ai
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agentic ai
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islamic state
AI chatbots could potentially radicalise new waves of violent extremists, underscoring the need for revised terrorism laws.
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Geeker pioneers on-demand peer-to-peer tech support

Thu, 28th Dec 2023
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uc
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agentic ai
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contact centre
Geeker launches real-time tech support platform, enabling swift peer-to-peer tech troubleshooting on-demand at the push of a button.
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Egress experts predict wave of AI weaponisation in cyber threats for 2024

Wed, 27th Dec 2023
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uc
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cx
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phishing
Egress forecasts AI-powered cyber threats to soar in 2024, with cybercriminals exploiting artificial intelligence.
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Meet ESG goals with industrial automation

Tue, 26th Dec 2023
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uc
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supply chain
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digital twins
ESG goals shift from optional to essential in business, with automation aiding efficiency and sustainability.
Legal

UK judges to use AI chatbot despite concerns over credibility issues

Sat, 16th Dec 2023
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edutech
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agentic ai
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r&d
Despite credibility concerns, UK judges will use ChatGPT AI chatbot in legal rulings to process large text volumes.
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Verint leads in Conversational AI according to Opus Research report

Thu, 14th Dec 2023
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uc
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data analytics
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cx
Verint is recognised as an industry leader in Conversational AI in the Opus Research 2023 report, praising its Intelligent Virtual Assistant.
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Alibaba Cloud open-sources two large language models for AI community

Tue, 12th Dec 2023
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uc
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llms
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agentic ai
Alibaba Cloud has open-sourced two large language models for AI, Qwen-72B and Qwen-1.8B, to facilitate AI advancements.
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Industrial metaverse spurs new gains in digital transformation

Wed, 6th Dec 2023
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uc
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iot
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supply chain
Companies across the Pacific region have bedded down many digital technologies, but are yet to realise the full potential of their investments.
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Surge in eCommerce platforms sees rise of counterfeit goods

Wed, 6th Dec 2023
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uc
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supply chain
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digital twins
Distributed Ledger Technology (DLT) offers a solution to the growing problem of counterfeit goods on ecommerce platforms.
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Generative AI adoption slow but has potential, survey reveals

Wed, 6th Dec 2023
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uc
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genai
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llms
Just 10% of businesses employ generative AI solutions despite potential for significant improvements, finds study.
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AI experts reveal 2024 predictions: hype drop & increased scrutiny

Wed, 6th Dec 2023
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edutech
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supply chain
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genai
AI experts forecast a drop in generative AI hype, increased regulation, and thorough scrutiny in AI adoption by 2024.
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Siemens & Intel to boost sustainability in semiconductor manufacturing

Tue, 5th Dec 2023
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uc
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semiconductors
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manufacturing
Intel and Siemens AG partner together to advance sustainability and efficiency in semiconductor manufacturing using IoT solutions.
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AI's expanding role: SAS's 2024 predictions unveiled

Fri, 1st Dec 2023
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uc
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digital twins
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risk & compliance
SAS unveils predictions for the role of artificial intelligence in 2024, forecasting tech advancements and job creation potential.
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WatchGuard predicts cybersecurity threats and trends for 2024

Thu, 30th Nov 2023
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firewalls
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breach prevention
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llms
Cybersecurity leader WatchGuard predicts a rise in AI-driven cyber threats, VR/MR headset attacks and harmful QR codes in 2024.
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WatchGuard unveils cybersecurity threats predicted for 2024

Thu, 30th Nov 2023
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firewalls
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advanced persistent threat protection
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breach prevention
WatchGuard Technologies warns emerging tech trends like AI, VR/MR headsets and QR code technology could present key cybersecurity threats in 2024.
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Amazon Connect adds Generative AI features to enhance CX

Thu, 30th Nov 2023
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uc
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hyperscale
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public cloud
Amazon Connect has introduced generative AI capabilities aiming to boost worker productivity, cut costs, and improve customer service.
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NVIDIA unveils NeMo Retriever for accurate AI application responses

Wed, 29th Nov 2023
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hyperscale
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public cloud
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genai
NVIDIA introduces NeMo Retriever, a state-of-the-art AI microservice enhancing AI application accuracy.
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UK firms pivot to AI as permacrisis prompts vital digital adaptations

Fri, 24th Nov 2023
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edutech
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uc
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ai
A new report reveals 78% of UK IT decision-makers plan to use AI and automation to navigate the ongoing permacrisis.