TelcoNews Australia - Telecommunications news for ICT decision-makers

Chatbots stories - Page 11

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Dell launches AI Factory to boost AI adoption & innovation

Tue, 21st May 2024
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data protection
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network infrastructure
Dell Technologies unveils the Dell AI Factory to accelerate AI adoption and innovation, offering an extensive AI portfolio and robust ecosystem partnership.
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Kore.ai named leader in Forrester Wave for conversational AI

Tue, 21st May 2024
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martech
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omnichannel
Kore.ai has been named a Leader in the Forrester Wave for Conversational AI for Customer Service, Q2 2024, excelling in strategy and current offerings.
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Manhattan Associates unveils GenAI chatbot for customer service

Fri, 17th May 2024
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supply chain
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genai
Manhattan Associates has unveiled Manhattan Active Maven, a GenAI solution poised to revolutionise customer service with enhanced chatbots and streamlined operations.
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Consumers struggle to spot AI images, call for regulation

Fri, 17th May 2024
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ai
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agentic ai
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ai models
Consumers are struggling to identify AI-generated images and are calling for stricter regulations, according to a new study.
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Copilot is a powerful workspace tool – if you have your data house in order

Wed, 15th May 2024
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llms
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ai
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software development
From helping craft a memo in minutes instead of days to summarising emails and video transcripts, Copilot is proving a valuable tool, but organisations need to be strategic about its use and remember that good quality content – or information – is still king.
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Yellow.ai debuts industry-first Orchestrator LLM in AI customer service

Thu, 9th May 2024
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martech
Yellow.ai unveils Orchestrator LLM agent model, an AI-driven customer service tool delivering context-aware, personalised interactions, boosting satisfaction by over 60%.
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Red Hat unveils Podman AI Lab to bolster local AI application development

Wed, 8th May 2024
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hybrid cloud
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risk & compliance
Red Hat, a leader in open-source solutions, has launched the Podman AI Lab, an extension for its Podman Desktop, aiming to provide developers an easier and efficient way to build and run AI-powered apps in containerised environments on local workstations.
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Dell & Red Hat boost APEX Cloud's AI capabilities in new alliance

Wed, 8th May 2024
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uc
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network infrastructure
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hybrid cloud
Dell Technologies and Red Hat Open Shift partner to boost APEX Cloud Platform's AI capabilities, streamlining the deployment of AI initiatives and giving businesses better control over their applications.
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HPE reveals Wi-Fi 7 APs with 30% more capacity over rivals

Wed, 1st May 2024
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firewalls
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network security
Hewlett Packard Enterprise leaps ahead with Wi-Fi 7 access points boasting 30% higher wireless traffic capacity and superior network security, aimed at propelling AI and IoT applications.
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Siemens & Mercedes-Benz co-develop Digital Energy Twin

Fri, 26th Apr 2024
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robots
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uc
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digital transformation
Siemens and Mercedes-Benz have collaborated on the Digital Energy Twin, an innovative tool designed to speed up factory energy planning and support Mercedes' sustainability goal of all its sites running entirely on renewable energy by 2039.
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AI boosts productivity in Australian talent life cycle, says Randstad report

Thu, 25th Apr 2024
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uc
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digital transformation
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ai
Australian talent management is being revolutionised by artificial intelligence (AI), with a significant productivity boost noted in a report by Randstad Enterprises.
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Chatbot market set to surge to $4.9 billion by 2033 says FMI

Mon, 22nd Apr 2024
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uc
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cx
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martech
Chatbot market set to surge, projecting USD $4.9 billion growth by 2033, fuelled by customer engagement focus and widespread industrial adoption.
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Sapia Labs presents 'revolutionary' AI research at SIOP conference

Fri, 19th Apr 2024
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uc
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llms
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agentic ai
At the upcoming SIOP conference, Sapia Labs will present four innovative research pieces on how AI and chat interview technology can revolutionise hiring practices.
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Nasuni's new guides assist users with Microsoft Copilot AI integration

Thu, 18th Apr 2024
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uc
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ai
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agentic ai
Nasuni, a hybrid cloud storage firm, has launched guides to help customers use Microsoft Copilot AI with their data sets managed on Nasuni, unlocking increased business insights and revenues.
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Databricks launches AI-driven Data Intelligence Platform for Energy sector

Sat, 13th Apr 2024
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uc
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digital transformation
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iot
Databricks launches the Data Intelligence Platform for Energy, enabling a unified approach to analytics using open lakehouse technology, and championing energy transitions with AI and predictive capabilities.
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'Arty' AI capabilities revolutionise GBTEC's business process management

Thu, 11th Apr 2024
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ai
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agentic ai
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copilots
GBTEC unveils 'Arty', a novel AI technology set to revolutionise business process transformation with innovative features.
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Australia among top 10 for foreign direct investment

Wed, 10th Apr 2024
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hcm
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supply chain
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agentic ai
The 2024 FDICI reveals investor optimism bolstered by APAC markets, with Australia among the top FDI destinations, despite geopolitical tensions.
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How attackers weaponise generative AI through data poisoning and manipulation

Thu, 4th Apr 2024
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malware
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firewalls
New forms of cyber risks emerge as attackers weaponise generative AI through data poisoning and manipulation, endangering the integrity of trusted systems and customer interactions.
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Overcoming the data challenges associated with gen AI deployments

Wed, 3rd Apr 2024
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encryption
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api
As gen AI tools transform multiple sectors, businesses need to tackle key challenges including concerns over data privacy, inherited biases, and ethical dilemmas.
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Applause survey reveals prevalent use & concerns about Gen AI

Tue, 2nd Apr 2024
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genai
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data privacy
A survey by Applause reveals consumers increasingly use AI-powered chatbots for everyday tasks, despite growing data privacy concerns and frequent inaccuracies.