TelcoNews Australia - Telecommunications news for ICT decision-makers

AI Adoption stories - Page 51

Business professionals modern classroom using digital ai automation interfaces corporate upskilling

Hexaware launches Agentic AI Academy to upskill global workforce

Thu, 21st Aug 2025
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digital transformation
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erp
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genai
Hexaware has launched the Agentic AI Academy with upGrad Enterprise to upskill staff in autonomous AI, preparing them for the future of intelligent enterprise systems.
Australian small business office employees ai graphs icons activity

Australian SMEs rush into AI adoption without clear strategies

Wed, 20th Aug 2025
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digital transformation
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hcm
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partner programmes
Most Australian SMEs adopt AI tools without strategies, risking missed growth opportunities despite urgent investments and competitive pressures.
Andy nicholas  1

From reactive to proactive: How Agentic AI is redefining the frontline workforce

Wed, 20th Aug 2025
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data analytics
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it automation
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supply chain
Agentic AI is transforming frontline workforces by autonomously managing tasks in retail, healthcare, and hospitality, enhancing efficiency and resilience.
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Agentic AI is Australia's unrealised productivity lever

Wed, 20th Aug 2025
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genai
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ai
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software development
Australia's productivity lags despite longer work hours; adopting agentic AI could boost the economy by over AUD $116 billion in the next decade.
Australian family using digital devices online shopping virtual assistants icons

Nearly half of Australians use AI assistants for online shopping

Wed, 20th Aug 2025
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martech
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personalisation
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cdp
Nearly half of Australians use AI assistants for online shopping, with 78% expecting such tools to become mainstream within a year, says PayPal research.
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DXC, Boomi team up for AI automation & IT modernisation

Wed, 20th Aug 2025
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digital transformation
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financial systems
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supply chain
DXC Technology and Boomi partner to accelerate AI-driven automation and modernise IT systems, enhancing efficiency and integration across enterprise operations.
Person using laptop with shopping bags suitcase credit card digital icons

AI-driven referrals transform shopping, travel & banking online

Tue, 19th Aug 2025
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martech
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commerce systems
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genai
AI-driven referrals to US retail, travel, and banking sites have surged over tenfold since July 2024, reshaping online shopping and boosting engagement.
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Nick Kempt appointed to lead customer success across APJ at Riverbed

Tue, 19th Aug 2025
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digital transformation
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cx
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martech
Nick Kempt has been appointed Director of Customer Success and Professional Services for Riverbed in the Asia Pacific and Japan region, leading AI-driven customer strategies.
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TrustedTech rebrands to boost Microsoft cloud & AI services

Tue, 19th Aug 2025
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dr
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digital transformation
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ai
TrustedTech rebrands to focus on Microsoft cloud and AI services, driving an eleven-fold revenue increase and expanding enterprise support across UK and US markets.
Australian office workers overwhelmed with paperwork and calendars in queensland

Australians lose hours to admin as AI resistance slows progress

Mon, 18th Aug 2025
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ai
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hybrid & remote work
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productivity
Nearly a quarter of Australians spend over 10 hours a week on admin tasks, with resistance to AI tools slowing efforts to boost productivity.
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Only 30% of firms ready for AI scale despite rising investments

Mon, 18th Aug 2025
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digital transformation
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cx
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martech
Only 30% of firms are ready to scale AI despite 71% piloting technologies and 89% planning to boost AI investments in 2025, a global study reveals.
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SuperOps & AWS unveil AI marketplace with $100,000 contest

Fri, 15th Aug 2025
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hyperscale
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ai
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software development
SuperOps and AWS launch an AI marketplace for IT teams, offering ready-made agents and a $100,000 contest to boost AI adoption in managed service providers.
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Australian's shouldn't be worried about AI according to Gov research

Fri, 15th Aug 2025
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genai
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ai
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education, learning & training
Government research finds generative AI will mostly enhance jobs rather than replace them, urging upskilling to embrace technological changes in Australia.
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Report finds consumers favour human touch over AI in service

Thu, 14th Aug 2025
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data analytics
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cx
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martech
A Verizon report reveals consumers prefer human-led service over AI, with 88% satisfied by humans versus 60% by AI-driven customer interactions.
Interconnected clouds ai neural networks hospital bank integration

NTT DATA, Google Cloud partner to speed up agentic AI uptake

Wed, 13th Aug 2025
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digital transformation
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cx
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martech
NTT DATA and Google Cloud partner globally to fast-track agentic AI adoption, co-developing cloud-native solutions for sectors like banking and healthcare.
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Employees favour AI collaboration but resist AI in management roles

Wed, 13th Aug 2025
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digital transformation
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ai security
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genai
New research shows 75% of employees welcome AI as work partners but only 30% are comfortable with AI acting as their manager.
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ANZ businesses accelerate AI adoption for innovation & growth

Wed, 13th Aug 2025
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data analytics
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digital transformation
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supply chain
Australian and New Zealand businesses are rapidly adopting AI for expenses, supply chains, and sales, boosting innovation but raising ethical concerns, says SAP.
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Rubrik launches Agent Rewind to safely reverse AI agent errors

Wed, 13th Aug 2025
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ai security
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risk & compliance
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ai
Rubrik unveils Agent Rewind, a tool to safely reverse AI agent errors and improve transparency, enhancing trust in autonomous AI for enterprises.
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Australian firms to boost agentic AI investment to USD $12.3 billion

Tue, 12th Aug 2025
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digital transformation
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cx
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martech
Over 90% of Australian firms will adopt agentic AI within six months, driving investments to USD $12.3 billion by 2028 and reshaping business operations.
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AI uptake accelerates in APAC as ANZ firms face skills shortage

Tue, 12th Aug 2025
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private cloud
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network infrastructure
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data analytics
AI adoption in Australia and New Zealand surges, with 21% noting gains despite a skills shortage delaying digital transformation and product development.