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Telstra launches personalised savings feature 'More for me'

Tue, 16th Apr 2024

Telstra has introduced a new feature on its My Telstra app, known as 'More for me'. This latest offering gives users access to a personalised selection of offers and discounts moulded to their history with Telstra.

The ethos behind More for me was established through customer consultation. Consistently, the two elements customers desired most from their experience were a reliable service and exceptional value for money. With this in mind, More for me has been designed to maximise savings for customers who opt for an all-inclusive Telstra telecoms package, or take up any of Telstra's existing offers.

The More for me feature utilises an individual's account information to shape bespoke offers catered specifically to a customer's connection method and personal requirements. In this way, More for me is working to provide customers with the highest value at the lowest price.

More for me is not a fleeting promotion, but rather a permanent fixture within Telstra's suite of features, an integral part of the company's ongoing initiative to simplify its products and services. The ultimate goal of this move is the complete transition to a fully digital operation, easing away from legacy systems to provide a streamlined and efficient customer experience.

To commemorate the release of the new More for me function, Telstra has brought together some of its best ever deals, including potential savings on new phones and discounts on monthly plans. There's also the opportunity for customers to win a share of 100 million Telstra Plus points.

Starting from 9 April, these offers will become available to customers with an active service package. Accessing these deals is easy, with customers simply needing to open the My Telstra app on their smartphone. The More for me section can be found front-and-centre on the Home tab, displaying the personalised deals tailored specifically to the account holder. For best results, users are recommended to ensure they have the latest version of the My Telstra app.

Emphasising the customer-focused approach, upon the launch of More for me, Telstra expressed its gratitude for its customers and reiterated its commitment to creating additional value for every user. As noted by Telstra, offers will be determined based on each customer's eligibility.

Telstra's introduction of the 'More for me' feature underscores its dedication to enhancing customer satisfaction and delivering personalised value. By leveraging individual account information, Telstra is empowering users with tailored offers designed to maximise savings and optimise their telecom experience. With this commitment to ongoing innovation and customer-centric solutions, Telstra continues to solidify its position in the telecommunications industry, setting the stage for even greater convenience and value for its customers in the future.

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