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Superloop wins Baptcare’s SD-WAN and VOIP services contract

Superloop has been awarded a multi-year contract by Baptcare to provide network, software-defined wide-area networking (SD-WAN) and voice-over-internet protocol (VOIP) services for 30-plus sites with over 2000 desk phones and 1000 softphones under a significant refresh and modernisation of the not-for-profit organisation. 

Baptcare provides residential and community care for older Australians and support for children, families and people living with a disability, financially disadvantaged people, and people seeking asylum. 

“The past couple of years have seen businesses and organisations fundamentally change how they and their customers use and engage with the internet – how they rely on it, what they use it for, how they view it as part of their core offering now. In aged and community care, there’s been a significant uplift in demand, not only to keep their residents connected to the outside world, but to protect them,” says Dean Tognella, group executive for business and wholesale at Baptcare.

“Superloop is proud to have been awarded this important contract by Baptcare as it allows us to serve Baptcare, delivering exceptional networking and security to those in our community. Superloop stands ready to meet these evolving challenges head-on, empowering businesses with robust and cutting-edge solutions.” 

“In today’s rapidly advancing landscape of cloud migrations, many businesses are actively refreshing their networking and security infrastructures. The convergence of network and security has become more apparent than ever, emphasising the paramount importance of security for Australian business,” Tognella adds. 

Superloop has developed and implemented a range of networks, VOIP, SD-WAN and SASE solutions specifically designed to cater to the needs of the Australian corporate market. Our comprehensive suite of cloud-based security-as-a-service ensures the protection of users, applications, and data, regardless of geographical location. 

By adopting our innovative approach, businesses can experience simplified IT operations, streamline infrastructure, and reduce operational costs. 

“Superloop exists to unleash the unlimited possibilities of the internet and simplify complex security transformation. Founded in 2014, and listed on the ASX since 2015, Superloop provides connectivity and services to customers in three segments of the market: consumer, business and wholesale. Our offerings leverage Superloop’s investments in physical infrastructure assets that include fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. More than 300,000 customers rely on Superloop and Exetel every day for their connectivity needs,” says a company spokesperson. 

“Founded in 1945 when a group of Baptist women joined together to raise £4,000 in a time of war to open Australia’s first Baptist home for older people. The not-for-profit organisation has a 75-year history of providing care and support to vulnerable and sometimes marginalised people in our community. Today their broad range of services extend across Victoria, Tasmania and South Australia with care and support being provided by over 3,000 skilled and professional staff at over 40 locations,” informs Tognella.

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