AMTA launches site to aid Australians in 3G network shutdown

The Australian Mobile Telecommunications Association (AMTA) has initiated a new website to help Australians prepare for the inevitable shutdown of the country's 3G network. This site has been designed as a crucial information resource where Australians can discover key facts about the closure, identify affected devices and learn what steps to take.

The AMTA confirms that the impending shutdown will impact 3G devices and even some older 4G phones. This will extend to a broad range of devices including medical alarms and EFTPOS machines. Users may also need a new SIM card upon upgrading their affected devices. Importantly, if these devices are not upgraded, individuals may lose the function to make emergency 000 calls once the 3G networks cease operations.

The site's launch comes in response to the phased shutdown of Australia's 3G networks. The Vodafone network owned by TPG Telecom marked the first phase with its closure in January 2024. This will be followed by Telstra completing its 3G network closure on June 30, 2024, with Optus starting its 3G network shutdown in September 2024.

AMTA's CEO, Louise Hyland stated, "It's crucial to act now if you know you have an older mobile device that connects to a 3G network, and you have not already upgraded... Everyone's personal circumstances are different and there are a range of ways now to find out if your device is affected. The... website... is an easy way to find the facts and information needed about the 3G Network Closure and get in touch with your service provider to find an upgrade solution that suits your circumstances." To prevent any likely disruption, Hyland thus calls on Australians to act swiftly.

As 4G and 5G networks become increasingly widespread, the usage of 3G networks has substantially declined, prompting worldwide carriers to close their older networks. Hyland further explains, "4G and 5G networks in Australia are more efficient at delivering faster speed and capacity, which means better service and an enhanced mobile internet experience for users. We recognise that this transition may pose difficulties for some users, particularly in regional and remote communities, so we are urging Australians to ensure they are taking appropriate steps now to avoid any disruptions."

In regard to old or impacted devices, AMTA urges the Australian public to dispose of them responsibly via MobileMuster, the official recycling scheme of Australia's mobile industry, focusing on promoting sustainability and eco-friendliness. This move encourages the adoption of environmentally-conscious habits amidst these significant industry changes.