TelcoNews Australia - Telecommunications news for ICT decision-makers

About Sara

Sara Barker mugshot photo
Sara Barker
Copywriter and Senior News Editor
Sara lives in a world of words and stories. For more than six years she has been delving deep into the rich world of tech news, content creation, journalism and reviews for Techday. She brings an academic background in information systems, marketing, radio, and journalism to her role. She enjoys casual gaming, cats, and reading.
Former TechDay team member.

Stories by Sara - Page 8

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Adobe appoints Bank of Queensland chairman to International Advisory Board

Wed, 31st Mar 2021
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crm
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digital transformation
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cx
The International Advisory Board will help customers to navigate disruption and set digital transformation strategies for success in customer experience.
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Identity in the age of eKYC & digital onboarding journeys

Wed, 31st Mar 2021
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open source
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onboarding
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online verification
Organisations are increasingly using digital identity verification and biometrics to streamline the onboarding process and enhance customer experience.
Poly

Poly ANZ on working from anywhere: Tips and tricks from industry experts

Wed, 31st Mar 2021
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uc
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hybrid & remote work
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healthtech
Poly releases the fourth episode of ANZ Stories, featuring work-from-anywhere tips and the importance of high-quality devices for seamless home workplaces.
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Hands-on Review: The JBL Club Pro+ TWS wireless earbuds

Wed, 31st Mar 2021
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gaming
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digital entertainment
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digital music
JBL's Club Pro+ TWS wireless earbuds offer design and decent ANC, but fall short of being professional audio equipment.
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One in four Australian businesses now 'cashless', according to Square report

Tue, 30th Mar 2021
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fintech
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martech
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commerce systems
1 in 4 Australian businesses are going cashless as consumers opt for contactless payments during the COVID-19 pandemic, says Square report.
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The mirrored world: Digital twins redefine business intelligence

Mon, 29th Mar 2021
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uc
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martech
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supply chain
Accenture's Technology Trends 2021 report reveals how digital twins and AI are shaping the future of business and intelligence.
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NEC introduces UNIVERGE BLUE CONNECT UC portfolio to Australian businesses

Fri, 26th Mar 2021
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uc
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digital signage
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displays
NEC Australia launches UNIVERGE BLUE CONNECT, a UCaaS platform designed to support hybrid working and distributed workforces.
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Samsung launches Galaxy XCover 5, a new rugged smartphone

Thu, 25th Mar 2021
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uc
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healthtech
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samsung
The Galaxy XCover 5 fits within Samsung's popular Galaxy smartphone line, bearing a much chunkier resemblance to its counterparts.
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APAC drives multi-billion dollar growth in private network deployments

Thu, 25th Mar 2021
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uc
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endpoint protection
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5g & beyond
Asia Pacific countries are leading the way in private network deployments, creating a market worth $7bn by 2025, says ABI Research.
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Video: 10 Minute IT Jams - Who is Enghouse Interactive?

Wed, 24th Mar 2021
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crm
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uc
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cx
Enghouse Interactive aims to be a leading provider of contact centre tech. We spoke to their APAC MD to find out more.
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APAC consumers comfortable with human & AI-assisted contact centres

Tue, 23rd Mar 2021
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crm
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uc
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cx
Consumer frustrations could be missed opportunities for brands to deliver a better experience while building trust and loyalty.
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Hands-on Review: Connect Smart transforms dumb houses into smart homes

Mon, 22nd Mar 2021
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gaming
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surveillance
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smart home
LASER's Connect Smart range offers a variety of smart home products for the Australian market, from security cameras to lighting and power.
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Video: 10 Minute IT Jams - Who is Turnitin?

Thu, 18th Mar 2021
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edutech
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iam
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cybersecurity
Turnitin's APAC office has achieved significant revenue growth since its establishment in 2016, says VP James Thorley.
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Video: 10 Minute IT Jams - Enghouse Interactive on the latest contact centre trends

Thu, 18th Mar 2021
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uc
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cx
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martech
Today we're highlighting Enghouse Interactive, a company that strives to be one of the world's leading providers of contact centre technologies.
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Four ways to integrate the contact centre with Microsoft Teams and improve CX

Thu, 18th Mar 2021
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crm
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uc
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cx
Enghouse Interactive highlights the benefits of integrating contact centres with Microsoft Teams, including omni-channel routing and quality assurance.
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Enghouse Interactive: Why Teams is a 'game changer' for the channel

Thu, 18th Mar 2021
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crm
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uc
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martech
The company knew that there would be interest amongst channel partners and end users, but it turned out to be much stronger than expected.
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Take a virtual tour of Digital Realty's third Singapore data center

Tue, 16th Mar 2021
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hyperscale
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dc
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colocation
Digital Realty to open its largest data center in Singapore in April, offering full retail colocation services.
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Virtual economy shifts paradigm of trust in the digital age - Okta

Fri, 12th Mar 2021
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cloud services
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branding
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okta
COVID-19 has accelerated the shift to digital, but how has this affected digital trust? A new report dives into the state of digital trust in 2021.
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IT leaders rehash remote work tools for long-term prosperity - LogMeIn study

Thu, 11th Mar 2021
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hybrid & remote work
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cybersecurity
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wfh
The security and scalability of software and tools used to support remote working is being called into question by many IT leaders.
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Interview: How Infosys transformed the Australian Open into a virtual 'Grand Slam'

Thu, 11th Mar 2021
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ai
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sports
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infosys
Infosys has partnered with Tennis Australia to enhance the digital experience of this year's Australian Open with cutting-edge technology and AI insights.