Australian Stories

Retail tops Australia’s customer service contacts

Youi survey finds retail leads customer service complaints as Australians prize human help, with poor experiences costing time, wellbeing and loyalty.

By Kaleah Salmon • 4 min read • 3 days ago

Marketing Technologies

Optus names BRX sole production agency & unveils new lineup

Optus has appointed BRX as its sole production agency, streamlining its marketing efforts alongside new creative and media partners Droga5 and Accenture Song Media.

By Melvin Hipolito • 4 min read • Fri, 4th Jul 2025

Marketing Technologies

International sports fuel rise in Australian TV viewership

A Nexxen report has revealed a surge in Australian sports viewership, with AFL and international events topping the charts.

By Melania Watson • 3 min read • Tue, 6th Aug 2024

Global Stories

Unified Communications

Youi Insurance: Using tech to take on the big boys

Despite being the self-proclaimed new kids on the insurance block in New Zealand, Youi Insurance is bucking the industry trend when it comes to techno.

By Staff Writer • 4 min read • Tue, 26th Aug 2014

Australian Stories

Retail tops Australia’s customer service contacts

Optus names BRX sole production agency & unveils new lineup

International sports fuel rise in Australian TV viewership

Global Stories

Youi Insurance: Using tech to take on the big boys

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