TelcoNews Australia - Telecommunications news for ICT decision-makers

Workflow Automation stories - Page 2

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
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Infosys expands Google Cloud tie-up for agentic AI

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Infosys and Google Cloud widen partnership to package agentic AI tools for major industries, while training 100,000 staff on Gemini Enterprise.
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Mercha cuts proposal drafting from hours to seconds

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Mercha deploys Decidr OS to automate custom sales proposals, turning a two-to-three-hour workflow into seconds for its 12-person team.
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Google sees retail success with agentic commerce push

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Google's Gemini enterprise suite is live in retail at Bunnings, uniting search, service and sales with AI agents and UCP support.
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Google expands Gemini Enterprise with governance features

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Google adds long-running agents, a shared workspace and a governance layer to Gemini Enterprise as businesses seek AI they can monitor and control.
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Google Cloud launches Gemini Enterprise Agent Platform

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Google Cloud folds Vertex AI into Gemini Enterprise Agent Platform, adding governance and production tools as firms race to deploy secure AI agents.
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Google Cloud expands Gemini Enterprise into AI agent hub

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Google Cloud turns Gemini Enterprise into a single control point for developers and staff as it adds governance, no-code building and partner agents.
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Google launches Workspace Intelligence for AI across apps

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Google ties its AI tools more closely to Chat, Gmail and Drive as it rolls out Workspace Intelligence to unify work across apps.
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Salesforce launches Headless 360 for agents & developers

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Salesforce launches Headless 360, giving software agents and developers API access to core tools as it deepens its push beyond the user interface.
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Backbase launches AI-native banking OS to unify frontline

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Backbase unveils AI-native Banking OS to tackle fragmented bank operations and shared customer records, targeting practical AI gains across frontline work.
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Adobe unveils seven AI marketing workflow prototypes

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Adobe's Summit Sneaks session spotlights seven experimental AI tools aimed at speeding up personalisation, testing and campaign production.
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Adobe launches CX Enterprise for AI marketing workflows

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Adobe unveils CX Enterprise to knit together AI agents, cloud partners and governed marketing workflows across large enterprise tech stacks.
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ServiceNow completes USD $7.75 billion Armis acquisition

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ServiceNow bolsters cyber security push with Armis buyout, adding real-time asset visibility and deepening its platform after Veza.
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Cognizant named OpenAI Codex partner for enterprise AI

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Cognizant named inaugural OpenAI Codex partner as it embeds the coding tool across engineering work for clients and internal software delivery.
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Layercake formalises Bitmovin tie-up in Streamcake

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Layercake deepens Bitmovin integration in Streamcake, giving broadcasters and streamers a single control layer for encoding, playback and analytics.
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Dropbox launches three ChatGPT apps for workflow control

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Dropbox brings file access, workplace search and diary management into ChatGPT as it looks to cut app switching for office workers.
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Fujifilm Business Innovation Australia names Nagata

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Yoshinori Nagata named Managing Director as Fujifilm Business Innovation Australia accelerates its shift from document tech into IT, automation and AI services.
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Tines to double Australia headcount as APAC hub opens

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Tines ramps up Australia presence with APAC hub and customer-facing hires as local firms and IT teams drive broader AI automation adoption.
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Snowflake expands AI tools for business users & developers

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Snowflake adds new AI features for business users and developers, including mobile access, Gmail and Slack links, and broader support across enterprise systems.
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Elastic launches MCP apps for security & observability

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Elastic launches MCP apps for security, observability and search, letting teams triage alerts, hunt threats and analyse data inside Claude and Copilot.
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Impact.com deepens YouTube tie-up for creator marketing

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Impact.com expands YouTube partnership with Creator Partnerships API, giving brands verified data to manage, measure and amplify creator campaigns.