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Australian Stories

Work-life balance stories

Australian clinicians use AI to cut paperwork load
Data Protection

Australian clinicians use AI to cut paperwork load

Paperwork is driving rapid adoption, with most Australian clinicians using AI daily and many doing so without formal guidance.

By Sean Mitchell • 4 min read • Last month
The hardest job in CX just got legal protection. Is your centre ready?
Customer Experience

The hardest job in CX just got legal protection. Is your centre ready?

Australian contact centres now face tougher scrutiny as psychosocial risk rules make workload design a legal issue, not just an HR one.

By Kate Zawerucha • 6 min read • Tue, 9th Jun 2026

Global Stories

Work-life balance stories

ONLC launches two-day Microsoft Express training courses
Data Analytics

ONLC launches two-day Microsoft Express training courses

Working professionals can now prepare for Microsoft certification in half the usual classroom time, with online labs and self-paced follow-up.

By Mark Tarre • 3 min read • Last month
AI shifts from hype to resilient business infrastructure
Software-as-a-Service

AI shifts from hype to resilient business infrastructure

Boards are now judging AI on resilience and return on investment as firms embed it in security, tax and finance workflows.

By Sofiah Nichole Salivio • 7 min read • Last month
DigiCert wins Great Place To Work status in six countries
Digital Transformation

DigiCert wins Great Place To Work status in six countries

The award could aid recruitment as the security company expands its certified workplaces across North America, Europe, Africa, Asia and Australia.

By Mark Tarre • 3 min read • Last month
Extending WFM Technology to the Retail Sales Floor
Software-as-a-Service

Extending WFM Technology to the Retail Sales Floor

Retailers could improve retention and customer service by giving store staff mobile access to schedules, communications and training tools.

By Andy Nicholas • 4 min read • Wed, 1st Jul 2026
Don't lose the human connection in AI-supported recruitment
Digital Transformation

Don't lose the human connection in AI-supported recruitment

Human judgement is becoming more valuable as AI screens CVs, with candidates wary of being reduced to data points and overlooked for potential.

By Anthony Caruana • 4 min read • Fri, 26th Jun 2026
Elon Musk sells the future, not the product. Founders should copy the craft and fear the rest
Artificial Intelligence

Elon Musk sells the future, not the product. Founders should copy the craft and fear the rest

Investors are paying a premium for Elon Musk's narrative, even as Tesla's brand suffers and his empire's risks are shifted onto a single float.

By Dwayne Alexander • 9 min read • Fri, 12th Jun 2026
AI tax research use nearly doubles at accounting firms
Digital Transformation

AI tax research use nearly doubles at accounting firms

Routine tax workflows are shifting as 60% of US accountants now use AI weekly, with many expecting billing models to change.

By Karen Joy Bacudo • 4 min read • Thu, 11th Jun 2026

Stories from Other Regions

Work-life balance stories

SuperAwesome launches Creator Aware wellbeing framework
Social Media

SuperAwesome launches Creator Aware wellbeing framework

Young creators working with SuperAwesome will gain mental health support, while brands get tighter safeguards for child audiences.

By Sofiah Nichole Salivio • 5 min read • Last month
Tensor marks 40 years of sales director Rob Cochrane
Digital Transformation

Tensor marks 40 years of sales director Rob Cochrane

The veteran sales chief says biometrics and payroll integration have reshaped workplace systems since he joined Tensor in 1986.

By Joseph Gabriel Lagonsin • 7 min read • Last month
JLL delivers Agoda's Bangkok office campus at One Bangkok
Supply Chain

JLL delivers Agoda's Bangkok office campus at One Bangkok

The seven-floor fit-out signals growing demand for hybrid-ready offices in Bangkok, with amenities aimed at attracting and retaining staff.

By Mark Tarre • 4 min read • Last month
Why the freelance economy might be the smartest tool a tech founder never considers
eLearning

Why the freelance economy might be the smartest tool a tech founder never considers

A lean network of specialists helped Echo3 sell more than 80,000 health and safety courses while keeping costs low in its early years.

By Alex King • 3 min read • Wed, 1st Jul 2026
The Candy Garage doubles sales after logistics shift
Digital Transformation

The Candy Garage doubles sales after logistics shift

Outsourced fulfilment has freed the Lincoln confectionery firm to scale up, with daily collections replacing weekly dispatches and turnover climbing.

By Karen Joy Bacudo • 5 min read • Mon, 29th Jun 2026
Meta opens Singapore exhibit on teen online safety
Facebook

Meta opens Singapore exhibit on teen online safety

Teen users in Singapore will face tighter Instagram, Facebook and Messenger content controls as Meta backs new online-safety talks with schools and families.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 29th Jun 2026
Martyn urges parents to help children think offline
Personalisation

Martyn urges parents to help children think offline

Children risk letting algorithms shape their identity unless parents build stronger offline bonds and teach critical thinking, a researcher says.

By Joseph Gabriel Lagonsin • 5 min read • Tue, 9th Jun 2026
Virgin Media O2 unveils digital wellbeing manifesto
Generative AI

Virgin Media O2 unveils digital wellbeing manifesto

The study suggests Britons could spend 4.7 years of waking life using phones unintentionally, prompting a new wellbeing manifesto.

By Sofiah Nichole Salivio • 5 min read • Mon, 8th Jun 2026