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Australian Stories

Vonage stories

Vonage to boost Southern Cross Credit Union's customer support
Unified Communications

Vonage to boost Southern Cross Credit Union's customer support

Southern Cross Credit Union (SCCU) partners with global cloud communications firm, Vonage, enhancing their customer support system in Australia by employing Vonage Fusion's UCaaS and CCaaS solutions.

By Kaleah Salmon • 3 min read • Wed, 14th Feb 2024

Global Stories

Vonage stories

Vonage launches Okta authentication suite to curb fraud
Unified Communications

Vonage launches Okta authentication suite to curb fraud

Enterprises using Okta may gain stronger checks against SIM swap fraud and inflated traffic as Vonage packages SMS and voice authentication.

By Sofiah Nichole Salivio • 3 min read • Last week
CrayonIQ says APAC CX buying shifts to AI strategy
Digital Transformation

CrayonIQ says APAC CX buying shifts to AI strategy

Enterprises are increasingly judging CX vendors on AI governance, cloud infrastructure and pricing transparency rather than contact centre features alone.

By Mark Tarre • 4 min read • This month
Synthflow appoints Matt Alexander as Channel Chief
Software-as-a-Service

Synthflow appoints Matt Alexander as Channel Chief

The hire signals a sharper push into overseas growth as the AI customer service software group deepens partnerships in the US and beyond.

By Sofiah Nichole Salivio • 3 min read • Fri, 10th Apr 2026
Broot.ai adds Vonage voice APIs for in-app CRM calling
Software-as-a-Service

Broot.ai adds Vonage voice APIs for in-app CRM calling

Broot.ai has embedded Vonage voice APIs into its CRM, enabling one-click in-app calling, local numbers and unified activity tracking for teams.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 24th Mar 2026
Sinch partners with Aduna to enhance global network APIs
Unified Communications

Sinch partners with Aduna to enhance global network APIs

Sinch has joined forces with Aduna to enhance global access to mobile network capabilities, driving innovation in digital communications and security.

By Melania Watson • 3 min read • Thu, 13th Feb 2025
Vonage & SAP join forces to advance generative AI solutions
Identity and Access Management

Vonage & SAP join forces to advance generative AI solutions

Vonage and SAP partner to integrate Vonage's APIs with SAP Business AI, enhancing enterprise intelligence with generative AI, business insights, and digital experiences.

By Shannon Williams • 3 min read • Thu, 12th Sep 2024
Vonage & AWS partner to improve developer solutions & fraud protection
Hyperscale

Vonage & AWS partner to improve developer solutions & fraud protection

Vonage and Amazon Web Services join forces to expand developer solutions and advance fraud protection, with services including the Vonage Fraud Protection solution on AWS Marketplace.

By Catherine Knowles • 3 min read • Mon, 19th Feb 2024
Vonage's Protection Suite aims to safeguard against fraud and cyber attacks
Data Protection

Vonage's Protection Suite aims to safeguard against fraud and cyber attacks

Vonage launches Vonage Protection Suite, a comprehensive set of tools to protect against online fraud and cyber attacks.

By Catherine Knowles • 4 min read • Tue, 25th Jul 2023
Vonage empowers customer engagement with latest release
Digital Transformation

Vonage empowers customer engagement with latest release

Vonage enhances their Conversational Commerce solution, adding new features and capabilities to elevate customer engagement.

By Catherine Knowles • 3 min read • Fri, 7th Jul 2023
Boomi appoints Adrian Trickett as VP of Sales & GM, EMEA
Data Analytics

Boomi appoints Adrian Trickett as VP of Sales & GM, EMEA

Boomi, a cloud-native integration platform as a service (iPaaS) pioneers, has appointed Adrian Trickett as Vice President of Sales and General Manager.

By Laura Valencia • 2 min read • Wed, 10th May 2023
Vonage named Leader for conversational cloud by Opus
EduTech

Vonage named Leader for conversational cloud by Opus

Vonage named Leader by Opus Research in Conversational Cloud report for its comprehensive cloud communications solutions.

By Catherine Knowles • 3 min read • Tue, 11th Apr 2023
Vonage adds Salesforce Shield Security in its contact centre
Data Analytics

Vonage adds Salesforce Shield Security in its contact centre

The solution adds additional business compliance and security features, optimizing customer engagement from a single platform.

By Gaurav Sharma • 3 min read • Fri, 6th Jan 2023
Vonage named APAC CPaaS Company of the Year for fourth time
Application Programming Interface

Vonage named APAC CPaaS Company of the Year for fourth time

Frost & Sullivan has named Vonage Asia Pacific Communications Platform as a Service (CPaaS) Company of the Year for a record-breaking fourth consecutive year.

By Zach Thompson • 3 min read • Wed, 21st Dec 2022

Stories from Other Regions

Vonage stories

Manchester tech event spotlights AI, cyber & trust
Virtualisation

Manchester tech event spotlights AI, cyber & trust

Organisers say the two-day programme will tackle deepfake hiring, data sovereignty and the mounting risks of AI-driven cyber attacks.

By Sean Mitchell • 4 min read • Thu, 16th Apr 2026
Sinch & Mitto lead winners at Juniper Telco Innovation Awards
Unified Communications

Sinch & Mitto lead winners at Juniper Telco Innovation Awards

Juniper Research has revealed the winners of its Telco Innovation 2024 Future Digital Awards, lauding companies in mobile roaming, 5G and IoT.

By Shannon Williams • 2 min read • Thu, 25th Jan 2024
Vonage secures National Innovation Award for enhancing guest experience
Customer Experience

Vonage secures National Innovation Award for enhancing guest experience

Global cloud communications leader Vonage wins the National Innovation Award for Guest Experience 2023 for its transformative technologies enhancing customer experience in hospitality.

By Catherine Knowles • 3 min read • Fri, 5th Jan 2024